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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 193 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are delighted by the Essential XL 1-Camera Outdoor Wireless 2K Security Camera for its impressive picture quality, long battery life, and user-friendly app. Customers rave about the camera's ability to capture clear and colorful images, with one customer even saying, "The quality is very good, great quality picture/video." The extended battery life is another highlight, with users appreciating the convenience of not having to recharge the camera frequently. The easy-to-use app also receives praise for its intuitive interface and seamless functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 193 reviews
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Works well for our needs. Happy with price and items

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great quality picture, sound and battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Arlos. Each model is better than the next. So far this has the longest battery life and great quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo mounts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative thing i have to say is, in my situation, i needed different wall mounts. The ones that come in the box with the cameras are only good of you were setting up the cameras straight onto something. I bought the mounts that were adjustable. Just what i needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    3 video cameras q

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works great. Picture is clear would buy another if I need it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cameras!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these cameras. When i first got them they would not work with my Samsung phone. It would make a terrible screeching noise when i tried to talk to anyone through them. I went through their tech support and they went above and beyond to create a firmware update to fix the issue. Have been phenomenal since. Battery lasts about a month and a half but i have a ton of traffic that goes by my house. Takes a while to fully charge. All in all great product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Clear pics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear pics. Best battery ever. Its used at a commercial property and i can see and monitor all vehicles and people coming into property.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor support and subscription based features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are far from great. They have plenty of glitches. They claim to have "activity zones" to detect motion and that function rarely works as claimed. The most irritating thing happened recently and is going to make me abandon them and seek something different. They provided a free trial offer (which you couldn't opt out of) of their subscription based features. Once the free trial ended, I can no longer access features that were previously available before the free trial. The item I speaking specifically about is being able to view records in the "feed" of the app. I now have to dig further down into the app to view a recording. I tried to contact support to understand how this functionality could be removed and because my camera's are out of warranty, I couldn't even chat with a support person. Good bye ARLO! I don't like the way to eliminate features once your cameras are beyond warranty and try to force you to join a subscription based plan.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Mike,

      Thanks for your review. We will share your feedback with the development team. We also want to let you know that some features are still available without an Arlo Subscription. You can read more about them here: https://kb.arlo.com/000062312.

      We appreciate your support and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    XL2nd generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice camera so far.Good picture quality like

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Arlo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras with exceptional video quality. The charge lasts a few months at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Add Apple HomeKit Compatibility!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras …. They do the job well…. Only reason I have 4 stars instead of 5, is because I wish they were compatible with Apples homekit app when using the Arlo bridge. Hopefully Arlo has a software update coming soon to fix this. If so I would change to 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Awesome Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice cameras! Very high quality picture and videos, batteries last a long time before needed charging also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry-level security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with stable connectivity and reliable app. Just have to know the limitations on a fully-wireless system, and with any the potential network security concerns/bandwidth and # of connections overload. No bad experiences after a year+ of use. Switching from a major security company to Arlo and so far better products at much cheaper cost. Great features for the price point and regularly on sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great security camera option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to connect to WiFi and update. Good video when motion is detected and easy to watch real time footage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great ca era

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gre a t cameras. Builtbin rechargeable battery is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent price and easy-to-use. Installation works as it is supposed to, while setup isn't difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great video quality, weak wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is great but somehow didn't pick up a black bear that was in my driveway. Also, very finicky wifi. My Google Nests have a range of over 50 feet into the yard but cameras had trouble picking up signal from 10 feet away.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great!!! Such a clear picture! Great picture especially at night.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, good quality picture/video, very pleased to use this as an upgrade to my existing Arlo system.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good performer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera compared to some older ones I have. Battery life is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security cameras. Easy to setup and easy to use. Great pictures when watching.

    I would recommend this to a friend
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