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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 194 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the Essential XL 3-Camera's extended battery life, easy installation, and high-quality video. Many users also appreciate the camera's night vision capabilities, motion detection, and spotlight feature. While some customers find the subscription requirement to be a drawback, others appreciate the affordable price and wireless convenience of the cameras.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 194 reviews
  • Pros mentioned:
    Battery life, Night vision
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A perfect way to keep our home secure.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these cameras because we want to keep our home secure, specially to keep an eye out on our deliveries as well as family and friends. The Arlo Essential XL 3 battery kit come in a box well packaged, and they are ready to be charged and installed. The installation is easy, charge the cameras, download the Arlo application and then the application walked me step by step on the installation, where it is best to install them and also how to adjust the angle for best view. I really like that the camera also comes with a spot light it makes everything look much better day or night. I do not have to see black and white video at night since it is color night vision with the light. Also the Integrated siren is very helpful, I hope we do not need to use it but if anything happens, the siren will alert not only everyone inside but people outside as well. And the battery life is also great; I do not need to worry about the battery often in the summer or winter. And since it charges with an USB C cable, I do not need to look for a cable to do so if I lose the cables that are included. The application is easy to use, and since it has a two way, I can listen and talk to whomever is in front of the camera. People on the other side of the camera will not know if anybody is home or not. Also in the application I can setup zones to keep an eye on, I do not get unwanted notifications, only the ones I have setup and it lets me know what is in front of the camera as well, people, cars, etc. I can keep the cameras on standby, arm while I am at home or away depending on each and it will alert me. The plans that are available to keep home secure are flexible, from 4.99 all the way up to 24.99 a month and it has a wide range on what it covers, and also they have annual plans at a discount. I really like that it is compatible with Google Home as well as Alexa. Overall, this is a great set to have, great cameras with great resolution and on top of that they have a light and siren that is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Night vision

    Rated 3 out of 5 stars

    Great for Low - Medium traffic areas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason for Purchase: Front Facing Security for home. Had my dog poisoned by someone & have had issues with someone deliberately opening our latch gate to get our dog to come out. Fortunately he’s trained but I want to have proof in case. Anything else happens. ** PROS - Easy installation Has a good view of the front part of the house. Mounted about 8ft up. Although it’s a neighborhood we have high traffic. Battery lasted 55 days before needing to recharge. Has a nice LED night that comes on during the night. Night vision is surprisingly good! - records audio - yearly service plan is affordable - gives you a snap shot of what the notification is** I have one on the side of the house - still going strong - low traffic area *** CONS - It’s mounted high but figures on sidewalk are hard to see. Maybe 20ft from where it’s mounted. - Mentions it will record up to 5 mins but does not. Sometimes stops recording mid movement. - sometimes it senses people when they’re half way on the screen. Won’t get to see the first part of them walking by. - camera sometimes purple ? - Using IOS , limited notification sounds *** I can’t return them but I am going to look for something with better video and battery.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi

      Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.

      We appreciate your patience and understanding.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    Good Security Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Arlo Outdoor Camera(s) for years now, and overall I’m quite happy with it. Setup was quick and easy—it connected to my Base Station without any issues, and the Arlo app is intuitive and easy to use. Recently, I added an Arlo Essential XL 2K and the video quality is excellent, especially during the day. The 1080p resolution provides clear, detailed video, and the wide field of view covers a large area. The night vision also works surprisingly well—the image remains clear even in complete darkness. One of the best features is the built-in spotlight and siren, which can be activated manually or automatically when motion is detected. This adds an extra layer of security and peace of mind. The two-way audio is another handy feature that allows me to communicate with visitors at the door without having to open it. The motion detection is accurate, although it can be a bit sensitive at times. However, you can adjust the sensitivity and set activity zones to reduce unnecessary alerts. A great choice for those looking for a reliable and easy-to-use outdoor camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Camera!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning Arlo camera and so far i’m not disappointed. these arlo camera are also pretty heavy the quality looks and feels great. packing comes with charging USB cord with mount for all cameras. setting up through the app was simple. adding the camera had some trouble at first, I waited on loading to install firmware and to update the camera, I had to try again and it when through in no time. I love the app for Arlo, the app also uses my apple map as the location image, and this is much better than simplisafe camera. you have the dashboard section to create widgets for your cameras, feed is where you’ll find all recordings and the ability to delete and download your videos, I haven’t activated any emergency response which I don’t think i’ll need. routines section is where you can set certain cameras your choose to have any alert/alarm active. these camera also have 2k picture quality and watching the videos it does look great, arlo camera automatically detects what’s being captured on the video feed, it will let you know if the camera either picked up, animal, cars or people. Arlo app also have the ability to share the app to your family member so you’ll have the ability to see what’s going on. my camera is still on trail version so i’m not fully sure if Arlo can be used without subscription, but I do believe it can. i’m guessing the recording is through the clouds and hopefully subscription won’t cost me that much once the trail runs out. overall i’m loving this camera I mounted mine outside above the garage door. The application would even test the connection speed on the location you wanted to choose to test if you can get a decent internet connection. so far this camera connected to my wifi way better than simplysafe cameras. no issue so far great camera that capture all active activities that’s happening outside my property.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Arlo Challenge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third Arlo camera, and this one is a replacement for one that the mount broke. The camera is easy to install, and has very clear picture. However, the Arlo app can be very difficult to navigate. It took me multiple tries over the course of several weeks to finally get the second camera to use motion activation, and send notifications. I used multiple troubleshooting techniques found online. Also, you have to use the website in order to manage your paid plans. These cameras do not work well if you do not plan to pay for a monthly plan.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Night vision

    Rated 5 out of 5 stars

    Great Cameras.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work amazingly. The battery life lasts about 3 months in my case. The only thing that’s kinda annoying are the notification features on your phone. You can only turn them off for 24hrs at a time, so every. Single. Time. It detects something, you WILL get notified. Other than that, the cameras have a bunch of features: a loud siren you can activate if you need to; a sensor light; long battery life; weather proof; night vision; it can record up to a minute or so (you can set it up). It’s very user friendly and looks great. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    A solid value for the price and does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up, pair and install outside. One of two cameras I set up/installed stop working only a day after pairing and installing. It was a week before I discovered that camera was not fully live and capturing video. A reboot of the camera seems to have resolved this issue, though there was zero indication in the app or online that an issue existed. I had to troubleshoot on my own. That is, in part, why a four and not five stars; I am an engineer. I am not certain someone with no professional skills would have figured this out. Images are good, color at night is pretty fair. Given the three camera pack was inexpensive and works at least as well as far more expensive cameras I have used, I recommend this for home use.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Hard to determine who these are for.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have quite a bit of experience with cameras for the home. From Nest to Ring and CCTV to Lorex, I like to see where the best spots are for for these cameras. My issue is where do these Arlo go? I was actually recommended by a friend who uses them and wanted me to try them out as well for my opinion. Setup -------------------- Super easy and simple. In the box are the 3 camera, 3 charging cables and 3 sets of mounting hardware. I spent a good ~2-3 hours per camera charging them up to 100% from the 80s that I received them in. Once charged and you download the Arlo app, it is super simple to get the cams up and running. Just select add - camera - Essentials 2nd gen and follow the on screen instructions by pressing the top bottom on the cam and pair it with the app. Once found and the firmware auto updates the app you are set to find a location for system. I found 3 locations outside my house to get 100% coverage of the sides and front that my other cams do not see. Durability -------------------- I am just throwing this out there because while installing 1 cam to my deck, I dropped it from a height of roughly 7 feet. It hit the end of the deck and landed beside a concrete water runoff for my gutters. It took a beating but took it like a champ. The cam is built solidly and took only cosmetic damage while no damage to the internals and functionality. Performance ------------------- These cams have excellent picture (you can change quality with the app and I choose the highest setting) during the day and especially at night. I really like how you can see pretty far with the night vision and dare I say, it is better than some competitors. Zooming lets you go pretty far before it gets grainy and to the point where you can't make out what you are seeing. Sound quality is on par with other brands and I have no issues at all with it. The "spotlight" is not so much a spotlight than a light from basically a flashlight off your phone. Not blinding but also not too far for range. App -------------------- Simple. The best word I can describe it. You can control your home page with widgets and see your cams from there. You can even activate all 3 at the same time to see "live" feeds simultaneously. I do like how you can set the areas of each cam by drawing up to 5 boxes to alert you of activity. This way you can ignore neighbors or the cars always passing by your house. You can also set how your cameras behave as well. For instance, 1 cam can record all activity while 1 only records when certain criteria is met. You can tell the cam to record with the light on or off too if you please. Cons -------------------- This is where my original title statement comes from. As a security camera system, I expect being able to see what my cameras sent me notifications for in a reasonable amount of time. This means seconds so I can prepare if need be. These Arlos suffer BADLY from latency or lag issues. My home uses 2+Gpbs for both up and down so my network can easily handle it. What I do not like with Arlo is it takes 5-10 sec just to get the camera to connect to see the "Live Feed" and then the live feed itself is 3-5 seconds behind. This to me is highly unacceptable. I will give you a real life example. My roommate left to go out and he went through the garage, walked to his car, closed the garage and backed out of the driveway. Arlo sent me a notification of activity in the front (as to be expected) and I hit live feed. Once connected, the LIVE FEED was showing my roommate walking to his car halfway from the garage. The problem is that he had already backed out and LEFT and was already driving off. I cannot for good conscience tell anyone to use this for security purposes at all until Arlo can fix their timing. 2nd is the price to performance ratio. You can easily get other brands cheaper and will let you see activity a LOT faster than Arlo. You get a teaser 30 days of their own Arlo security via the app when initially setting up the cameras, but remember, when that is over, you will not get any storage of any kind unless you subscribe to their subscription services. If you do not, then you get notifications from the app and access to the live feed. Conclusion -------------------- Although quality and durability are top notch, I do not recommend if you are wanting a security system (for the reasons stated above). Even if you want something so you can double check that you closed the garage door or the grill is off in the back, there are others I would go for before even looking at these.

    No, I would not recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi Woo,

      Thank you for your detailed review on your Arlo Camera. The delay you are experiencing is normal behavior. A slight delay is expected as the camera must communicate with the Arlo cloud when live streaming. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent picture quality and battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some packages stolen recently which prompted us to go out an immediately buy a camera system. These are a big upgrade form the Blink cameras we had installed. Firstly, the 2k resolution on these makes it easier to make out faces and the spotlight is a quick way to alert people that they are being detected. Secondly, the battery life on these cameras is excellent. We hope that having these install will prevent any future issues. it helped that the Best Buy associate approved as it is the same system he has.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Night vision

    Rated 5 out of 5 stars

    great cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great security cameras, we can monitor our house, front and back, from over 1000 miles away.crisp, sharp video and the ability to talk to whoever is on the video is a plus. Even the night view is excellent. the battery life is also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 1 out of 5 stars

    Incredibly good products but laggy communications

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly good cameras but app is laggy in term of software and hardware issues within Arlo products, server, etc.. and not because of my iPhone 15 Pro Max’s hardware are weak It will be great if my system does not rely on Arlo at all but my base station and cameras are one system disconnected from arlo but connected to my wifi so it is perfectly independent of Arlo. I got 4 cameras for an incredibly good deal!!! I gave them a lot but I gave one star so they are forced to keep on improving so struggling customers can have good experiences and enjoy good products!!! Another thing is I wish these have features of the Ultra 2 4K where I can connect them to my station and I can take out the batteries to charge like the Ultra 2 4K cause I have an Arlo Charger and I love it!!! Over all I would give their products 5 stars but because the app is laggy in term of devices communicating with each other wirelessly etc.. they are always a few seconds behind. I have ATT Fiber so weak internet connection isn’t the problem. Their products have everything that I was looking for!!! Incredibly easy to set up and install too!!!

    I would recommend this to a friend
    • Brand response from Arlo Team
      Posted .

      Hi,

      Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. Additionally, if you're having problems with the app not working properly, try to reinstall the app and reboot your Android device. Or navigate to Settings > Support in the Arlo App for service options available to you.

      Thank you for your patience and support.

      Best regards,
      Arlo Team arlo_us

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are very smooth. I love the automatic light feature for when it’s darker outside. The quality I good, I expected it to be better but it’s still a very good product for the price. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Arlo camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup works great only when you get a notice, it takes a while to open up other than that picture quality sound quality works very well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Alro camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use cameras with no home hub needed. Good connection to internet and great features. Video quality was also great for a 2k camera. Would recommend for areas of house where hard wire is not possible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than my older Arlo cameras, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .... I would have liked to have had the ability for plug in batteries vs only internal chargables. Longer life, however, is very true - have had for 3 months now and batteries are only down to 68% with deer being the biggest hams for the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Camera 2k next generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easy to set up.I truly recommend it The spotlight is a headed plus and the microphone, it's real clear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these to add to the three we already owned. These were easy to add to our other cameras. The camera images are very clear and cover a large area.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Security System

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my place. Works well and has good picture.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Nice camera system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cameras easy to connect to wi-fi no wires to connect there is a small lag(3-5sec) delay in live view but nice on the price

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the cameras alot more than the non xl versions. i got it on sale and do not regret the purchase.

    I would recommend this to a friend
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