Customer Ratings & Reviews
- Model:
- SS1502-1BYNAS
- |
- SKU:
- 6578121
Customer reviews
Rating 3.9 out of 5 stars with 21 reviews
(21 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers enjoy the Home Security System Bundle, particularly noting the ease of setup. They also appreciate the sensor performance, finding them easy to install on doors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sensor performance, Setup ease
Rated 5 out of 5 stars
Simple and Safe
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an easy to set up and use system. The value is incredible for the amount of protection you receive. The sensors carry so many features that would require many more sensors in other brands.
I would recommend this to a friend - Pros mentioned:Setup ease
Rated 4 out of 5 stars
Good Mid-Level DIY Security System
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mid-level DIY security system. Fairly easy to set up, the app is easy to use. Did have an issue with setting up the door sensor on my front door. It is the furthest distance from where I set up the keypad hub so that could have been the issue. I had to trick it and set up the sensor before mounting it onto the door and it works. The sensors have multiple possible functions. The package comes with five sensors so I used it with three doors and then two motion sensor in my living room and kitchen.
I would recommend this to a friend Rated 3 out of 5 stars
Mediocre System
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have the Arlo ecosystem like i do then it makes life easy. I made the transition from ring to arlo slowly first the cameras and i love them. Next was the security system, while it is a solid system it is lacking on key things like back up battery that you have to pay 80$ for. Next is back up cellular, correction you get it if you pay for the 80$ backup battery. All in all the motion sensors are ok and having two key pads in my opinion is a little overkill. If you have their cameras and are looking for a new system i would put this on top 5, there are better ones out there.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hey,
Thanks for writing a review about the Arlo app and we're glad to hear you're liking the app so far! If you have any trouble with the app, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support and understanding.
Best regards,
Arlo Team
- Pros mentioned:Sensor performance
Rated 3 out of 5 stars
Okay System if you need it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing this system, setup was not so easy. The app wouldn't put in plain writing which buttons I needed to press, and I had to guess at what to do next, but after the keypad was set up, the sensors were easy to put on doors. The inclusion of wall and corner brackets are also a plus for use as motion sensors.Ended up returning as I built an Aqara system for less, with full HomeKit integration, which this system does not have!
No, I would not recommend this to a friend Rated 4 out of 5 stars
Not sure.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll give this 4 stars for the value, but was unable to use . The Geek Squad was unable to make the equipment work work with the Verizon fiber network.
I would recommend this to a friend- Pros mentioned:Sensor performance, Setup ease
Rated 5 out of 5 stars
Amazing system. Thanks Arlo!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new arlo system. Easy to set up and the amount this system does is fantastic. Love the sensors capability of doing multiple things at once. Perfect purchase.
I would recommend this to a friend - Pros mentioned:Setup ease
Rated 5 out of 5 stars
Arlo is the new brinks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Feeling more secure from worry. Love the wall mount and table top pad option
I would recommend this to a friend Rated 5 out of 5 stars
ARLO ULTRA 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using Alro for many years. I have bought the Ultra 4k cameras. As long as tou have good internet connection, i have fiber internet there is hardly any issues with wireless connection with your devices. Make sure to place your hub in central location so cameras stay connected. Often times most connection issues are resulved with system reboot. I like Ultra cameras, not sure about Essential cameras.
I would recommend this to a friend- Pros mentioned:Setup ease
Rated 5 out of 5 stars
Love my alarm system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was considering going with addt, but decided to go with ring because I already had ring cameras and i'm glad I made that decision because everything worked so seamlessly. The setup was so simple, it only took less than 30 minutes to set up the whole house. They didn't tell about friends, all about this product
I would recommend this to a friend - Pros mentioned:Setup ease
Rated 5 out of 5 stars
So Easy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am beyond impressed by this earlier system to the fact that when I started with the wired security panel everything else that was in the box was listed and ready to be quickly synced and everything was easy to set up. The sensors take less than two minutes to set up program and have in place and the operation of the system could not be any easier
I would recommend this to a friend Rated 5 out of 5 stars
Home security
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bundle + other Arlo cameras ive bought have made me feel more secure and helps me keep an eye on my livestock. Simple but effective system
I would recommend this to a friend- Pros mentioned:Setup ease
Rated 5 out of 5 stars
A good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and use. Good price and features. Recommended.
I would recommend this to a friend Rated 2 out of 5 stars
Not being used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system is not connecting to my home wifi. It keeps displaying a message that it is unable to connect to a network that doesn't belong to me. I went to the store and called... not resolved. I haven been able to use. The product may be great, I however, do not know yet...
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. If you're unable to set up your Arlo cameras, please read the following article: https://kb.arlo.com/000062870.
If you still need assistance, please navigate to Settings > Support in the Arlo App for available service options. We appreciate your patience and support.
Regards,
Arlo Team
Rated 5 out of 5 stars
Security detail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system to add security to your home!, I lived in a bad apartment complex and this has been the reason of my tranquility and peace in my home.
I would recommend this to a friend- Pros mentioned:Setup ease
Rated 5 out of 5 stars
Very happy with this purchase!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as advertised. Much less expensive than the Xfinitys and ADT's of the world. Easy to install.
I would recommend this to a friend Rated 3 out of 5 stars
Not super usefull
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not super . installing is pain full . Expensive product
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Hemanth,
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Rated 1 out of 5 stars
Sickening
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I night this approx three weeks ago w/a ten day return limit. To date, Arlo customer service has yet to replace the defective keypad that was in the box. They will not supply me with documentation to take to Best Buy for a refund and the alarm is sitting in my house in pieces, unable to connect to WiFi, nor work in the least bit ! Don’t buy this !
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Chadwick,
We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo@arlo.com by including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
Rated 5 out of 5 stars
Thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stuff, set up was a little weird but the Geek Squad got it done on the 2nd try
I would recommend this to a friendRated 1 out of 5 stars
Ehhh nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy Arlo again. Extremely slow response times but very expensive subscription price. Eufy and Tapo are much better.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Jay Bogarts,
Thank you for your review. Please read the following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For additional assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Setup ease
Rated 5 out of 5 stars
Easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using Arlo cameras since 2017. They still work great. I purchased the security system and absolutely love it. Getting familiar with the app is extremely important to utilize this system properly but once you have that down it's smooth sailing. I don't consider myself tech savvy, this was very easy to install. My husband and I had this up in under an hour.
I would recommend this to a friend









