Customer Ratings & Reviews
- Model:
- SS1502-1BYNAS
- SKU:
- 6578121
to a friend
Mediocre System
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have the Arlo ecosystem like i do then it makes life easy. I made the transition from ring to arlo slowly first the cameras and i love them. Next was the security system, while it is a solid system it is lacking on key things like back up battery that you have to pay 80$ for. Next is back up cellular, correction you get it if you pay for the 80$ backup battery. All in all the motion sensors are ok and having two key pads in my opinion is a little overkill. If you have their cameras and are looking for a new system i would put this on top 5, there are better ones out there.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hey,
Thanks for writing a review about the Arlo app and we're glad to hear you're liking the app so far! If you have any trouble with the app, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your support and understanding.
Best regards,
Arlo Team
So Easy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am beyond impressed by this earlier system to the fact that when I started with the wired security panel everything else that was in the box was listed and ready to be quickly synced and everything was easy to set up. The sensors take less than two minutes to set up program and have in place and the operation of the system could not be any easier
I would recommend this to a friendNot super usefull
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not super . installing is pain full . Expensive product
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Hemanth,
Thank you for taking the time to write your experience. Your feedback helps us to improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
Love my alarm system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was considering going with addt, but decided to go with ring because I already had ring cameras and i'm glad I made that decision because everything worked so seamlessly. The setup was so simple, it only took less than 30 minutes to set up the whole house. They didn't tell about friends, all about this product
I would recommend this to a friendEasy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using Arlo cameras since 2017. They still work great. I purchased the security system and absolutely love it. Getting familiar with the app is extremely important to utilize this system properly but once you have that down it's smooth sailing. I don't consider myself tech savvy, this was very easy to install. My husband and I had this up in under an hour.
I would recommend this to a friendDo not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this system about 3 weeks ago and it still is not working properly. We have spent over 6 hours on calls with Arlo support and still no resolution. The worst support ever. Not a user friendly system and support is non existent
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Karen,
We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an email at [email protected], including a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.
Best regards,
Arlo Team
