Customer Ratings & Reviews

The Arlo Pro system aims to bring simple, affordable security features to almost any home. With its simple setup and easy-to-use features, Netgear has mostly succeeded, despite the few limitations of Arlo Pro system. SETUP - Setup is incredibly easy and straightforward, aside from the excessive amount of packaging. The system I ordered came with 2 cameras, 2 rechargeable batteries, a base station with a siren, and 2 magnetic wall mounts. - There are only a handful of setup procedures, which took me all of 10 minutes: Connect the base station to your router; insert the batteries into the cameras; pair the cameras to the base station; and place the cameras where you want them. This can all be done using the neatly-designed Arlo app. FEATURES - The Arlo Pro system sports a clean and modern design. The white color of the cameras may stand out a bit if used outdoors. - Arlo Pro is not a 24/7 recording system. Rather, the cameras use a combination of sensors to detect motion or loud sound, which then trigger the system to begin recording. When activity is detected, the system sends an alert to your phone. From there, you can view a live feed from all of your cameras and turn on the siren to scare away intruders. You can even use the two-way audio feature to talk to whomever is in front of a camera. - The free cloud service will store motion- and sound-activated video clips for up to 7 days (premium cloud plans are available for purchase, which will store your clips for a longer period of time). You can also attach a storage device to the Arlo base station to make local back-up copies of your clips. - The cameras are totally wireless. Netgear claims that they should work up to 300 feet away from the base station. PERFORMANCE - I tested this system in two separate environments: a 1,000 sq. ft. apartment and my family's 3,500 sq. ft. suburban house. The apartment has just one person - me. The house usually has a flurry of people going in and out during a typical day. This was a great way to see the strengths and weaknesses of the Arlo Pro. - In my apartment, I installed both cameras indoors: one camera facing my front door and the other facing my outside balcony. The "geofencing" feature of the Arlo app works perfectly for this simple setup. The app tells my Arlo system when I arrive at or leave my apartment, so it automatically arms or disarms based on my location. As such, I have yet to receive any false alarms while using the system in my apartment. - At my family's house, I installed one camera outdoors (at the front door porch) and one camera indoors (facing the entrance door from the garage). The amount of motion/sound alerts I receive can become overwhelming, especially if I forget to disarm the system when I know someone will be home. I've even had a few false alarms from cars driving by, squirrels running through the front yard, and even snow falling too heavily. - Despite the few false alarms, the system does its job well. Picture quality is great both day and night (even in a pitch-black room), and the wide-angle lens of the camera covers a large area. Battery life has been fine so far (both cameras are still close to 100% after a week of use). I love the wireless convenience of the cameras and being able to place them practically anywhere. The magnetic mounts are very strong and should withstand any outside weather conditions. The siren on the base is VERY loud. COULD BE BETTER - Netgear needs to figure out a way to reduce the amount of false alarms and notifications triggered in large or active households. As it is now, such users must constantly fine-tune the scheduling feature in the Arlo app or rely on the "geofencing" feature, which doesn't appear to work well with multiple users/devices. - The system relies on a stable internet connection - so if your router or service provider are unreliable, you may not see any recordings or alerts. Luckily, this hasn't been a problem for me, but it's something to be aware of. - The app needs a bit of work. Advanced settings like motion sensitivity, custom arm/disarm rules, and notification preferences seem to be buried deep in the app and aren't explained very clearly. - If you live in a cold climate and place an Arlo Pro camera outside during the winter, you're likely going to see very short battery life. Just another limitation to be aware of. OVERALL All things considered, the Arlo Pro is a great security camera system for my family. Just keep in mind that this is a reactive system -- one that only records when it senses motion or noise -- and not a proactive, 24/7 system. Such a system has notable limitations, but it also offers a great deal of convenience with its wireless cameras and easy setup. Hopefully Netgear will continue to improve the system and app over time. Recommended!

This is a good camera providing a clear picture, though with improvements, would warrant a 5 star rating. I mounted the camera outside and purchased separately a weatherproof power adapter. It was fairly easy to set up on my home network through the required Arlo Base unit. Unfortunately, you are required to purchase the base station for this camera, unlike the Arlo Q cameras. An option without the base unit should be offered. The other improvement would be the location of the plug in on the camera. Using the magnetic mount requires the camera to be tilted slightly to the side in order to plug in the elbow shaped power cord. You could mount the camera upside down and flip the picture, but this would expose the plug-in to the elements.

I love the security camera system. I would have gave it 5 stars if the cameras were more secure from theft. Anybody can walk up an take it if it's mounted low enough. If it's up hi, someone can through something at it and knock it down. Other than that I love the system. It also works with Amazon show.

Have to adjust to the sensitivity but it does the job and works well. Love that you can save the videos to memory stick and that it picks up sound. I can hear the city inspector talking to my neighbors from about 25 to 30 ft away!

This Arlo camera system works great and the receiver that comes with the cameras works from a decent distance away from the cameras. Though I wish the cameras were 1080p instead of 720p for the price, they produce pretty good quality videos. The one majorly annoying thing though is that you have to use the netgear provided power brick (wall piece) that comes in the box, and only that power brick. You can’t use any other brand power brick. Any other power brick won’t charge your cameras at all and basically if you lose the netgear branded power brick your stuck until you buy a new one. Which is a total waist of money.

Easy set up out of the box. Easy to install with the magnetic camera bases. I order a set of screw on bases on Amazon, generic, as the Arlo brand is pricy. Resolution is ok, would recommend buying the 1080 if you want real clarity. Connection is usually reliable, the app can be a bit buggy. Service is free for the weekly storage, a USB can be used as a storage device as well. Batteries last decently long depending on the motion sensitivity and outdoor temps. Silicon cases are available as well. Cons: does not come with extra battery or a charging station, only a single charging cable.

Pros: no wires, easy to install, easy to use, good mobile app, can be pared with alexa, has ability to store on usb drive. Cons: not the best picture quality, battery life, only comes with 1 charging cable. My biggest complaint is that it doesn't feel like 720p more like 480. Objects 10ft away look good, after that its not so great. Considering upgrading to arlo pro 2 cameras. My biggest need was wireless so this foots the bill for what I need for now. See pictures for examples.

I already had Arlo camera but made a up grade to pro and are fantastic.

The Arlo camera system has been awesome! It truly is wire free (save for one Ethernet cable). Range so far, even obstructed has far exceeded my expectations. The interface is easy to understand and navigate and setup was equally anticlimactic.

This camera system is great and easy to install very minimal work.

We bought this after we had a theft at our house during basement construction. Wish we would have had it before the theft. Love that we can put them anywhere and move them. Rechargeable batteries work great. Love that we have the option to hardwire to power as well. Going to buy another set for our cabin in the mountains.

Simple to set up, works perfectly. Easy to adjust and test. Simple to set up a custom recording length. Excellent value. Completely wire free is the only way to go. Night time works well with the infrared.

Sytem does everything it claims with minimal lag. One note I've noticed none have mentioned is the use for burglary prevention and prosecution. Having worked in Law Enforcement for over 20 years I routinely heard the amount of pending alarm calls at any given moment which in a large city is typically 30 or more. These alarms are assigned for response chronologically so often police officers simply are responding after the fact to write a report. Using the Arlo System an owner can notify police themselves, giving a description of perpetrators for apprehension and most importantly, having their call assigned as a priority in progress call rather than just another pending annoyance as deemed by most Police Departments.

I have had many wireless security cameras, whose marketing ads claim to offer the best security experiences. However, such ads are nothing but specious puffery generated for the sole purpose of deceiving consumers. At this point, Arlo Pro seems to be the only brand that offers a true experience of wireless security. With the well-designed accompanying app, one can easily acccess or control his or her home/business environment through the true-HD lenses of the Arlo Pro without a glitch. I simply wish that I had the means to purchase two additional Arlo Pro cameras to help enhance my security shield or needs in my home. James H. Roseau Danbury, CT

I needed cameras after waking up to a slashed tire one morning. After a day of research I bought the Ring Spotlights. Worst mistake I ever made, I returned them the next day and when I did, I bought the Arlo Pro 4 Camera Kit. It's been a few days of testing this system and already I am much happier with Arlo Pro than I was the Ring Spotlights. Pros: Although the motion detection doesn't reach as far and the camera angle isn't as wide, I get much more reliable motion detected recordings instead of every leaf and squirrel that goes by. With this system, I also have a lot more customizable options than I did with the Ring App. I can zoom, set custom schedules, geotracking, and even build my own completely custom mode. This allows less recording while home and awake, motion on one camera to trigger recording on others, sound detection, etc. Cheaper than 4 Ring Spotlights and requires no monthly subscription for basic 7-day cloud storage. I couldn't tell you if the picture quality is really 720p, but it's good for a wire-free setup and still, once again, better than Ring. I heard Pro 2 cameras are 1020p, offering better daylight picture, however night vision is the same so it wasn't worth all the extra money to me. Camera angle and positioning is important with all security cameras but with the Pro cameras it's even more important you find the perfect location and angle to meet motion detection and video quality needs. The night vision has been very good so far, although car lights can trigger daytime recording. With a car in driveway with dome light on, I could easily see the driver and what they were doing. The ability to add external storage via USB connection is a big plus for me. This allows many many recordings to be saved for as long as you wish, and there is 2 spots to add external storage. Being able to add on to this system is nice as well. This hun can handle 5 cameras and I can add multiple hubs to suit my needs. The app is really easy to use and setup took no time at all, even having to update firmware on hub and all 4 cameras. The additional accessories are a nice touch to this system. Adding a silicone case will hopefully help with some of the temperature issues I keep reading about. Magnetic mounts for easy relocation inside helps cover what is necessary at that time. Also, the solar panels, 2 battery fast charger, etc. There is some lag sometimes, but normally a <2sec delay, however I expect that from any wireless device. Custom recording settings such as, motion and sound, just motion, record, don't record, stop at end of motion, custom set recording length up to 2 minutes. Cons: The speaker, although very clean, crisp, and clear, is not loud enough at all. I tested inside my house from around the corner, less than 15ft away and could barely hear it. Picture Quality could be better, Camera Angle could be wider, and motion detection could reach further (or add battery powered motion detectors that trigger Pro cameras to start recording. No siren on cameras themselves, only the base. More secure mounting options are needed considering cameras have to be mounted fairly low due to lack of range for motion detection and distorted picture quality. Even a way the camera can be padlocked to the mount would be great. 4 Magnetic mounts come in package, only 1 outdoor mount ($20ea) included. I hear cold weather has been an issue, it is 39ºF here today and cameras are still working fine. Although rated down to -4ºF, I didn't really expect it to work under those conditions. My $700 Samsung Galaxy S7 probably couldn't handle constant cold either, but if it can, it's $700 for ONE device. That would be $2800 for 4 of them if you compare that to the cameras. No Windows app was a real dissapointment. This should be corrected immediately. Final Opinion: If you are looking for a wire-free camera system, with a picture as clear as if you were looking right at it, not a single flaw, and think electronics are invincible and not affected by low temperatures... DO NOT BUY THESE CAMERAS, OR ANY OTHER WIRE-FREE CAMERAS ON THE MARKET. If you are looking for a good, reasonably priced, customizable setting surveillance system to have some peace of mind and added protection, I strongly recommend these cameras. If you have the money, try out the Pro 2's, they might be better, I don't know, but Pro 2's are 1080p instead of 720p. If you don't need to go wire-free, obviously wired cameras offer clearer pictures, continuous recording, etc. However, I would still recommend Arlo products. I WILL BE MAKING A REVIEW VIDEO OF THE ARLO PRO SYSTEM OVER THE NEXT FEW MONTHS SO EVERYONE CAN KNOW EXACTLY WHAT THEY ARE CONSIDERING/BUYING. FEEL FREE TO ASK ANY QUESTIONS.

1. It was very easy to connect via the wireless setup to my router 2. Easy to connect to either Arlo app on your phone of even connect to view with a computer by going to arlo.com 3. You can arm it to only record when it detects motion. 4. You can click on camera to see what is occurring currently 5. Base service is free and keeps recording for 7 days 6. You can download videos to computer if there is something you feel you may need to keep. 7. Picture is clear and I'm able to zoom in and out.

I purchased the Arlo Pro with 4 cameras on Friday and had everything set up and installed by Sunday. I purchased another camera to use (Arlo Q powered camera) and another outdoor adjustable mount. I downloaded the manual from Netgear's website and read through it quickly. There were no problems at all. The only thing I noticed with the app is when you set the recording time for each camera (in case you want it longer than the default) you have to click save in the top right corner of the page then click save again when it backs up to the previous page. Someone didn't design this feature correctly and it took me a few minutes to figure out. Right now I have 5 cameras working and plan on getting two more Arlo Q cameras tomorrow (for indoor use). The Arlo Q cameras don't use the base station that the Arlo Pro cameras use but they all can be viewed in the app. The siren alarm in the base station is VERY loud. I cleared out all the pets before turning it on. Motion sensors all work well and when you set everything up you start getting alert notices to your e-mail since they are turned on. There is a way to disarm everything in the Mode part of the app. Very easy to turn on and off. They have another feature that I haven 't set up yet, but it uses your cell phone(s) to tell if anyone is in the house. If they are in the house the system is disarmed (if you want it that way) and armed automatically when you leave the house. I thought this would be perfect to try. The picture quality of all cameras (Arlo Pro and Arlo Q) is excellent. The sound is very easy to understand. You can use a push to talk button in the app to talk to your pets or someone standing near the camera. It's good quality. I think Netgear has a winner with the Arlo Pro and Arlo Q cameras (along with their app).

This is a great product, easy to install and operate. The mobile application is excelant and easy to use.

This right here is a very good camera for those who more easy to put up and easy to take though especially if you live in apartment put them in your main roomAnd no wires necessary

Not only does it look fresh where it’s mounted but set up was a breeze. My 12 year old paired all 4 cameras it’s that simple!