Customer Ratings & Reviews
- Model:
- VMC4350P-100NAS
- SKU:
- 6428881
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the Pro 4 Spotlight Camera's overall performance and excellent video quality. Many users also find the night vision and motion detection to be satisfactory. However, some customers have expressed concerns about the battery life and connectivity. A few customers have also mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
These have never worked right!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would have purchased Ring. These start recording way after something moves, so you never really see what is going on. The software is HORRIBLE. Now, even though they armed, it sends messages that there was movement, etc., but there no recordings at all. Whether the software is that quirky or it's a complicated setting, I don't have time to fool with it. Just buy someting that works right out of the box. I see why people have chosen Ring of this no name brand.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Michelle,
Thank you for your review. If your camera begins go record motion too late, it may have to due with camera positioning. Please read this article for details on how to position your cameras for optimal use and motion detection: https://kb.arlo.com/37.
You can also try to increase your motion sensitivity, please refer to details here: https://kb.arlo.com/41.
For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Cons mentioned:Connectivity
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lousy impossible to connect more than one I do not recommend these cameras.
No, I would not recommend this to a friend SCAM-useless cameras unless you purchase the Plan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could I would give 0 rating. These Pro 4 cameras will not record unless you buy ARLO’s service plan. Of course, that is not stated on any of the advertisements. I will be returning this system and will never purchase another ARLO item .
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi David,
Thanks for your review. We will share your feedback to the development team. We also want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Live it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cantas had the old version had to move up to the 4 pro
I would recommend this to a friend Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them use them for my business had to buy more easy to set up
I would recommend this to a friend- Pros mentioned:Video quality
BETTER THAN RING
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is way better than the RING! Amazing super clear video. Non breakable .
I would recommend this to a friend - Pros mentioned:Video quality
Arlo PRO 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cameras, fast connection, decent battery life.
I would recommend this to a friend - Pros mentioned:Overall performance
Kinda choppy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works great was kinda difficult to configure but I called customer service.
I would recommend this to a friend - Pros mentioned:Video quality
Satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear video when activated, easy to use, no subscription needed
I would recommend this to a friend Arlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and the I like the extra security it provides
I would recommend this to a friend- Pros mentioned:Video quality
Arlo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for the outdoors. This Arlo is very sharp and crisp!
I would recommend this to a friend SUBSCRIPTION NEEDED!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this camera unless you want to pay for the monthly Subscription. I bought this because the description said that it would record locally and a subscription was not required. Now that my 3 month trial ended, I can't see any of my recordings. Of course, it is now past the return period as well. My only option is to pay for the monthly subscription which is the only reason why I chose Arlo over other security cameras. I don't need all those features. The system is expensive enough. Since my trial ended, I'm now having problems with my other Arlo Pro 2 recordings. They are now sporadic! It seems to really have messed up my entire system. The camera seemed to be perform well if you pay for the subscription.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Cassidy,
Thanks for your review. Even with the end of the free trial, we want to let you know there are some features that are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
All wire-free cameras can record to local storage, with no Arlo Subscription. An Arlo base station or the SmartHub are required, you can find more info here: https://kb.arlo.com/1146857.
For more info on our affordable subscriptions, please read here: https://kb.arlo.com/88.
We appreciate your support and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Great security camera systems!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera system! Nice addition to the security system! Excellent picture!
I would recommend this to a friend - Pros mentioned:Overall performance
Arlo Pro 4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added an additional camera for whole home coverage. Works great.
I would recommend this to a friend Arlo camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I didn’t get Ring instead. Arlo requires the hub which is limited.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Mark
Thanks for sharing your review. We would like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Door cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Highly recommend. Keeps my daughter and I safe. Great picture
I would recommend this to a friend - Pros mentioned:Overall performance
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line Equiptment. Worth the purchase price with ease of use
I would recommend this to a friend Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying them out. I think 2 work better than one. I have someone messing around my house and trying to catch them. I have had Ring, I like Rings app better than Arlo is hard to move and look at the same time it will flip to another camera. I was thinking maybe these would catch the people messing around my house no luck yet.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Monique,
Thank you for taking the time to write your experience. Your feedback helps us to get improve our services. We'll share your feedback to the relevant team. We appreciate your understanding.
Best regards,
Arlo Team
- Pros mentioned:Overall performance
Great item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras and the flood light makes them even better.
I would recommend this to a friend - Pros mentioned:Overall performance
Arlo Pro 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and no base station required. Works very well as advertised.
I would recommend this to a friend