Customer Ratings & Reviews
- Model:
- VMC4350P-100NAS
- SKU:
- 6428881
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Pro 4 Spotlight Camera Security Bundle's overall performance, video quality, night vision, and motion detection capabilities. However, some customers have expressed concerns about the product's battery life and connectivity. Additionally, a few customers have mentioned issues with the mounting system and response time.
This summary was generated by AI based on customer reviews.
just blah. Wouldn't recommend for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what we are doing wrong, but the night vision on this is terrible. I have reset the camera multiple times and the picture quality is just not there at night. Daytime viewing is great. Also they are very expensive to not have a great view.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .We appreciate your feedback and would like to investigate further why your Arlo Pro 4 night vision is not meeting your expectations. Please send us an email at [email protected] and include a screenshot of your review, your case number, email address linked to your Arlo account and contact number. ^KN
GREAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is good and as advertised & it connects to 5g which is a very hard thing to come bye .
I would recommend this to a friendfull-duplex 2-way audio DOESN'T WORK
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy this device! You CAN'T talk through the cameras to whoever is in front of the camera. Volume is VERY LOW.....KNOWN issue, and tech doesn't care!!
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Cristina,
Thanks for sharing your review. For details on how to increase the volume on your mic, please read the following article: https://kb.arlo.com/000062422.
Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
easy to install
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly the added security my friend needed for her house. Used this to replace an inferior (new) product made by different manufacturer.
I would recommend this to a friendHard to hook up to wifi
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried for three weeks to hook up to wifi. Gave up and returned item for Ring.
No, I would not recommend this to a friendReally good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im happy with the purchase, I recommended if you need a quick and bery efficient security camara.
I would recommend this to a friend- Cons mentioned:Battery life
MR.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They lose battery too quickly. Maybe get 2 weeks out of a charge. Constantly logs you off. Will say off line when it gets to cold outside.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Advertised battery life is a joke
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo advertises a 6 month battery life, but in practice it lasts more like 1-2 weeks. Pretty unacceptable, so I ended up returning it. Best Buy was great in facilitating the return.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello ArloCritic,
We value your feedback and appreciate you sharing this to us. We'll forward your feedback with our internal teams. For recommendation about the raised issue above, you may check the tips on how to extend the battery life of the Arlo camera here : https://kb.arlo.com/291/.
Again, we thank you taking a moment to leave us a comment.
Regards,
Arlo Team
^RM
From the first day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it is a great time for you and I can meet and the family and the kids will send us the
I would recommend this to a friendGet a eufy instead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras suck. Everything about them is awful. Unfortunately misssed the return period.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Joshua,
Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image clarity is amazing. Must have for any homeowner that wants a little leave of mind
I would recommend this to a friendnot useful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We thought these cameras would be good. But the Geek Squad could not get them to link up to the app. We ended up returning them.
No, I would not recommend this to a friendSecurity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my sons house. I had the previous version and loved them. His are far better than mine and don’t require a base station.
I would recommend this to a friend- Cons mentioned:Battery life
Not thrilled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does not last more than a week if that! Says it’s in color at night but turns to black & white.
No, I would not recommend this to a friend Arlo Pro 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added to our Arlo cameras already in use. Wanted the 2 way conversation capability offered by the Pro 4 for use on our front porch.
I would recommend this to a friend- Cons mentioned:Battery life, Connectivity
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful battery life, dies within a week. Can't connect to the live feed more often than I can. The device always shows disconnect/offline.
No, I would not recommend this to a friend Great service from the geek squad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, two installers did a great job, explained everything in detail, made sure I was happy with everything, thanks!!!!!
I would recommend this to a friend- Cons mentioned:Battery life
Arlo Pro 4 Wireless 2021 Version No newer version
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arlo Pro 4 wireless This is the worst product in the market. The battery lasts and average of 3 days with minimum recordings. To go live view takes about 10 to 14 seconds. Arlo will make jump through hoop to send you a battery replacement. The resale value is less than 25% Credits where deserved recording are neath day and night. The Arlo App is reliable.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi ArloPro4,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.
Best regards,
Arlo Team
Good product, no permanent mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, tons of features, however, it does not come with a permanent mount, and for the price, that's a bit ridiculous.
I would recommend this to a friendDecent cameras, but don't do well in low-light.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to supplement the coverage around the house. While daylight quality is very good, I found them to significantly worse in handling low-light situations that my old Pro models, which I found bizarre.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello GummiGumm,
Thanks for your feedback. We want to mention that with the camera's spotlight enabled, the camera will light up the area to give colored night vision quality. You can choose to disable its spotlight and use its IR lights for night vision in which your Arlo Pro camera is also using.
Feel free to contact Arlo Support Team if you have any questions : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM