Customer Ratings & Reviews

i have a set of cameras just like these and they all work as described with good battery life and easy service. BestBuy has great service for any orders and makes direct shipping easier than driving to store.

Love these cameras. No problem whatsoever. Highly recommend.

This camera is wireless, the Beteria lasts a long time and the resolution is very good

Great picture and great playback! Super easy to install and instructions are clear. Only thing that I wish was better was the battery life on these.

We are happy with these cameras. However, we had to replace them after a bit over a year because one of the three stopped recording. Fortunately we’d purchased the protection plan (which we normally do not do) and didn’t have to pay for the replacements.

I've had the 3 pack of the Arlo Pro 5S 2K security cameras for 7 months, purchased the 3 pack kit in December of 2023 to replace several Arlo Pro 4 cameras as I wanted the ability to connect directly to Wi-Fi vs. running through a hub/basestation with limited range. The Pro 5S cameras have the ability to connect to both 2.4Ghz and 5Ghz Wi-Fi networks and are supposed to automatically choose the network with the strongest signal. I have a TP-Link BE85 3 node Wi-Fi 7 mesh system, so coverage on my entire property is excellent. The issue: all 3 cameras frequently fail to detect motion events, or worse stop detecting motion events altogether. For the most part, a daily restart kicks the cameras back in to do their job; however, over the past 7 months I've had to factory reset all 3 cameras as they stopped recording events, 1 of them has required multiple factory resets. As of a week ago, I have 1 camera that appears to be working fine, shows full signal strength and a has a fully charged battery but it will not record any events. Arlo support has been unhelpful in pinpointing the issue - also asking me to perform yet another factory reset (which I did) and to move the camera closer to the Wi-Fi router (it's permanent location where it's installed is less than 12 feet from the router, so plenty close), but moved it temporarily to within 5 feet, followed up with support and they said "the issue is resolved", which it's not. I went so far as to remove 2 of the 3 cameras from my system, performed a factory reset on both, hooked up my "old" Arlo VMB4540 hub (Pro 5S compatible mind you) to rule out an issue with my mesh Wi-Fi system, placed it within 12 feet of the 2 cameras, reconfigured the 2 cameras and tested them. Everything appears normal, but now neither camera is consistently recording motion events. The cameras have been an expensive, time-consuming journey with no results. The Pro 5S cameras are worthless in terms of offering any sense of security. Again, this isn't a signal issue, it's a fatal flaw with this product and knowledgeable support from the manufacturer is non-existent. Save your money and look elsewhere.

I really liked the ease of installing and the field of view. The video quantity is chef's kiss

Great security cameras when your away at home or good overall surveillance cameras. Easy and quick installation and highly recommended. The video is clear and audio as well

Awesome and easy to set up, works with my Alexa devices flawlessly

I switched from blink cameras and they’re better. The quality of the video and sound is an upgrade! Highly recommend

Super clear and reliable. Night vision is great too.

Great item exactly what we were looking for easy setup

Great system that works well and lets us know what’s going on at our home.

It works real good very clear very responsive I would recommend these to anyone

Able to get more cover on my house for security. Battery is great. Simple configuration

A little bulkier than i had hoped, but very easy to use.

Overall they decent cameras, but for the money the cheapest option for getting notifications with video alerts etc... is $20 a month. In my opinion thata too expensive campared to competition.

This is second set of Arlo cameras for my business. I definitely needed to add a few more cameras to work with my existing Arlo cameras, so easy to setup, quick installation, easy to use app lets you see everything from your phone. The batteries can be quickly swapped, the charging base makes it so easy. The app allows you to setup zones, alerts, the app can identify animals, vehicles, people and motion. I recommend you pay for the yearly subscription, you will have more options. Only downside is battery life can vary depending how much activity the camera records. My outside cameras last around 10 days before I have to swap out the batteries.

We’ve been looking for an outdoor camera that would let us keep track of our home while we are away. It was easy to install and hassle free. I enjoy the motion detection along with being able to talk with visitors. The night vision is very clear. This is on the pricier side but well worth it.

This is a great setup security system. I have been able to monitor my home when I'm away in 2k. Thanks Arlo