Customer Ratings & Reviews
Customer reviews
Rating 2 out of 5 stars with 1 review
(1 customer review)to a friend
Rated 2 out of 5 stars
Great Camera-Would Not Stay Connected
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 3 of these because i have other Array By Hampton Products and didn't want a bunch of different apps installed on my phone-to keep things simple. The camera itself was OK to connect, the picture was clear. The moving around was a neat feature, I could be at work and able to rotate and move the camera around. The app would give a warning with a picture of the thing that set off the camera, which was nice, I could see right away that it was a mailman, bird or trash truck that set off the camera. THE BAD Even with 5 mesh points in my home and ALL 3 cameras within inches of a mesh point, they would NOT stay connected. The longest they stayed connected was maybe 8 weeks, the shortest time was an hour. To Re-connect, the camera had to be re-set to factory and reinstalled. It was ok until it became a daily thing. I have to figure out what to do with these useless things.
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .We are sorry to hear you are not satisfied with your purchase of our Array by Hampton Smart Pan and Tilt Camera. Hampton strives to provide the highest quality products to our consumers; we would like to hear more and have the opportunity to restore your confidence in our product. If you would kindly contact our Array Care team at 800-850-5625 or at www.array.care, one of our specialists would be happy to help.