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Customer Ratings & Reviews

Your price for this item is $84.99
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Customer reviews

Rating 4.5 out of 5 stars with 2305 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,305 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fairly easy to set up modem what is decent speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This morning was purchased to connect my internet through Comcast at my home it looks like any other normal modem has good speed and was fairly simple to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Comcast. Easy installation. Good range. Specific app to check the connectivity at all places in house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Good price. Old one stopped working so needed something quick. Did Best Buy curbside which was fast and convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    decent product and a good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. just plug it in and walla...it powers up. It takes what the internet provider gives you and makes it usable. Easy to manage. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Beat budget modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat budget modem on the market. A steal at this price. Easy and cheap way to get around ISP modem rental charges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great All in One Modem and Router!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and very convenient with all in one set up for a modem and router!! Nothing fancy but excellent value for the cost!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Arris SURFboard is performing as advertised with no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem I have ever used, it is with wifi, amazing. No need to pay money for modem.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Fine reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy to set up decent price. Not easily compatible with Netgear router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works with spectrum internet in ventura county

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned spectrum internet since part 3 years. When i purchased it, it was owned by time warner cable and then charter spectrum Took over. Since the transition, my internet speed dropped and recently it would leave the connection. I switched to this router and my internet speed increased noticeably! If you own a spectrum data line and are having issues with internet speed, try this router. I had to call spectrum support to get this device registered and it took about 5-10 mins to get it up and running

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem router!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy set up, excellent WiFi coverage!! Installed in minutes and way better than the one that I was paying monthly for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sped all of my devices up a little. Best thing is when I have family over, everyone can use my internet with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wi-fi

    Rated 5 out of 5 stars

    SurfinTheWeb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a solid, inexpensive, does-the-job-without-overkill type of product. SURFboard works for me and my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to setup and nowadays, it is not needed to call the cable company to do all that work. Logging into the website from the box will give you activation setup and in minutes you are online. It runs stable and no lag. Easy to set up 2 wireless networks too. I would recommend this for people who don't want to break the bank and want something working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 5 out of 5 stars

    great router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice wide internet range. it serves the whole apartment w 2 bedrooms, and even in m y backyard. easy installation too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price and easy to use, happy I purchased it and I would definitely recommend it to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Arris surfboard

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall, set up was a bit difficult for whatever reason; did have to have my internet provider help me call arris customer service and do a whole process to get my wifi up and running but besides that, has helped provide fast speed service to my home wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worked as expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father in law bought this to replace his Xfinity modem and to save money from their monthly charges. He never had any complaints and it worked like it should. The only aggravating part was dealing with Xfinity to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Strong and consistent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since setting up this modem/router, I have not had to reboot once and the signal is always strong and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and pricing better then buying from Internet Service

    I would recommend this to a friend