Customer Ratings & Reviews
- Model:
- SBV3202
- |
- SKU:
- 6317625
Customer reviews
Rating 4.2 out of 5 stars with 110 reviews
(110 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are pleased with the Surfboard 32 x 8 DOCSIS 3.0 Voice Cable Modem's ease of use, performance, and price. Many found setup to be straightforward, and the modem generally performed as expected, delivering good value for the cost. However, some users experienced compatibility issues with providers other than Xfinity. A few customers also noted that additional equipment, such as a router, might be necessary for optimal functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem. Glad it works with Xfinity, and very easy to install.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent Comcast (Xfinity) Compatible Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Activated with Comcast very quickly and had been working great. Plus it was on sale!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome modem. fast,quiet and extremely reliable product!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
ARRIS - SURFboard Cable Modem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good modem at a very good price. Will save on monthly modem charges.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great modem to get rid of cable charges
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. No technical problems. I highly recommend this product for its purpose.
I would recommend this to a friend Rated 4 out of 5 stars
Great...but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Known to be an applicable approved Xfinity device but, it is slow for a residential two or more level home. For Internet, look for a different device because it's not for your Internet.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this modem is fix my internet well, my son can play Fornite with 0 p
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arris Cable Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work great with RCN service provider. Setup was simple.
I would recommend this to a friend Rated 5 out of 5 stars
ISP-recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cable modem. Recommended by Comcast/XFINITY, Cox, and SuddenLink for up to gig-speed internet. Plus, it comes with a capability that ISP-provided modems do not: the capacity for a battery backup to maintain your connectivity even during brief to moderate power outages. Backup battery sold separately, of course.
I would recommend this to a friendRated 5 out of 5 stars
Great modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem as an upgrade for an older Arris model. I was able to use the battery backup from the old one in this model too. Was easy to activate with Comcast-only took about 15min on the phone with them.
I would recommend this to a friend- Cons mentioned:Modem
Rated 3 out of 5 stars
Not useful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it was WiFi as well got me for my money it’s works but had to buy a router
No, I would not recommend this to a friend Rated 5 out of 5 stars
Nice modem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to avoid paying Comcast rental fees. In speed tests the best I achieved was 302.63 Mbps, the lowest was 293.29 Mbps. A nice improvement from my old Motorola which maxed out at 137Mbps.
I would recommend this to a friendRated 5 out of 5 stars
Great solution
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great solution if you want to stop renting your modem. Double check it supports your provider and you might need some tech help over the phone to set it up with your provider.
I would recommend this to a friendRated 4 out of 5 stars
working great so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no issues with modem at all just be prepared for Xfinity to make a mess of your account while trying to activate it
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaces my comcast cable modem. Works great with my new router. Doesn’t seem to go offline as much as the comcast rental equipment
I would recommend this to a friendRated 3 out of 5 stars
Limited to select service providers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as compatible as other modems. Only works with designated providers this was unable to use to fix the issue I needed to fix. Huge Arris fan just can’t speak to the unit any further due to its lack of versatility with integrating with service providers.
No, I would not recommend this to a friendRated 3 out of 5 stars
uh...sure...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the little blue lights are blue. haven't a clue how the gizmo works. the cable guy liked it. 'am able to type this message about it because of it. i've a land-line telephone dial tone because of it. it's only been 8 days plugged in...ask again some time next year...
I would recommend this to a friendRated 5 out of 5 stars
Good quality Arris cable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived very promptly and once set up (not by me so I can't speak to set-up ease) has been flawless and reliable. I use it with a Linksys Velop mesh wifi.
I would recommend this to a friendRated 5 out of 5 stars
Modem with phone line for Comcast
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced the Comcast router with this modem, to avoid the rental charges. I am using my own router ( Eero pro), after the modem. Working great.
I would recommend this to a friendRated 5 out of 5 stars
like it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just wish I could find someone that can give me a positive answer of what aux. battery it takes.
I would recommend this to a friend