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Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 9,207 reviews
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent modem for the price, as all the price went high recent years. The modem never failed to work during the half year that I have it till now. Pretty good purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works flawlessly with my Time Capsule router. The footprint is very small and the design is attractive. At night, however, the flashing lights are annoying, I wish there were a way to reduce the intensity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the performance so far. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy set up and high speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item looks great and did notice faster internet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast internet speeds and definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem that lives up to its download and upload speeds. It has a great cooling system, so I don't have to worry about it overheating and was very easy to install with my Netgear Nighthawk router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this 3.0 from a 2.0. Such an improvement with our streaming and just overall speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Works with WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was very simple and easy to set up. We have WOW internet service and this worked perfectly. Just plugged it in, gave the MAC address to WOW and then it worked immediately. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was very easy to set up and has worked well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Reliable, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better modem than the rental modem I was using from the cable company. Better speed, easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I picked up this modem. Read a lot of good reviews about this and it was definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no trouble getting it set up. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Would recommend this project to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast little modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a DOCSIS 2.0 modem and we're able to get the advertised speeds now (100 Mbps). The install was simple and we used the self-activation website from Comcast. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy setup and produces fast internet speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Cable modem with easy installation. I coupled this with a ASUS router and reach speeds of 55mbps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lived up to my expectations,Works better than the Comcast model,Plus I own it, no more Comcast fees.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Excellent cable modem. Easy set-up with Xfinity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great modem!! no problems with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem!!!!!!!!!!!!!!!!!!!!!! Id recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After checking the net, Bestbuy was the best deal in price and availability . It's nice to have a 'brick and mortar' store like Bestbuy without having to wait on shipping time when purchased on the net. Also I like to check the products at the Bestbuy web site before I buy it...makes life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to replace Comcast rental cable modem.

    I would recommend this to a friend
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