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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,984 reviews
  • Rated 5 out of 5 stars

    Great for wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have at any one time at least 3 devices on our wifi as well as my husband working from home securely, this has worked much better than our old one!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Weak WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in signal output. Will not buy manufacturers product again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a basic modem for my grandparents. Works just like promised. If you are looking for something to cater to a high bandwidth then i would look elsewhere

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not compatible with most internet providers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was not compatible with major internet provider. Very poor signal.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved monthly fees from Xfinity by purchasing this product. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and saves you rental fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same thing Comcast would give you but they charge you $10 a month to rent one. Wish I knew this years ago would have saved a fortune!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS - SURFboard AC1600 Dual-Band Router with DOC

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router kept me connected to the internet. Not really any down time, especially because of this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and simple set-up, works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a gateway for cable one Internet service, so far I have been very happy with this product. Easy, quick set up and handles all of our devices well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Works as expectected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine in my 500 sq ft apt with 5 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a router of my own to save money on my monthly cable bill. This router does not disappoint. I get reliable connections anywhere in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this great Arris Surf board AC-6100 dual band router, Only to find that my other Arris SBG-6580 did not die. so I took this super back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the while nothing too serious but not using alot of device on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does not have the WiFi range you'd expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm however used to Apple Extreme routers, so my opinion may be a little biased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More complicated then I had hoped but it works well enough once I figured it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Hands down beats my previous rental unit from the cable company

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only drawback is that it has a lot of light so it will lighten up a dark room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cox doesn't have the best modems, and charges a fee. I enjoy being able to buy my own. Note: This modem can not use their 300mb plan or above.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem router at a reasonable cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a second home and decided to purchase this modem/router with a Comcast provider. Everything worked fine with the installation and etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option if your not looking to spend a lot of money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My first modem purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ok modem, does what it's suppose to do......

    I would recommend this to a friend