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Customer Ratings & Reviews

Your price for this item is $27.99
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Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,984 reviews
  • Rated 2 out of 5 stars

    many problems connecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    many problems connecting, my house was big and I did not have enough range

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Cable Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fantastic, but does a good job. Good value for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with 250MB download speed.. it will handle it with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device for home wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No coaxial cable provided you have to buy it separatelly. It's Ok for home wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for basic internet streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend for the not so tech savvy person, but overall satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely isn’t the best one out there, but it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really having trouble getting good connection with my previous modem. Went out and purchased this and my connections speeds are running 3x as fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok for this atea

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This area in Blanchard,LA is terrible for high speed internet but this router takes it and is easy to reset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Streamming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it for much but streaming but it works great for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the modem/router is an excellent purchase, it is as advertised. excellent speed and wireless signal. My wireless speed double from my previous zoom modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, the connection is good don't have a problem with it disconnecting. It's been almost 2 years and working perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very fast modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: This modem router WIFI signal strength is very limited. Very Short range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This product performed as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have wi-fi coverage throughout our home. I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had fairly good luck with this. Range isn't terrible...could be better though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my current modem died of old age. I couldn’t be happier with this purchase. Highly recommend as a budget purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this instead of renting one from Comcast. I can say that I always have a connection. My phone is a little slow at time but so is the operator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It held up when Comcast was attacking me..ther e was nothing wrong with it.....Comcast did not have it turned on at headquarters !!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what I want. I get some money back with Bestbuy's price Mach program

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t go wrong with this router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t recommend anything better beats renting one from comcast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is two in one exactly what one usually needs for a starter pack

    I would recommend this to a friend