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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,984 reviews
  • Rated 4 out of 5 stars

    good router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is good for our needs and works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful small router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure I would get whole house wireless internet from such a small unit but it works like a champ. Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! Would definitely recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router for the money! It seems to handle all my needs!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether in 2.4Ghz or 5, my wireless devices continuously drop the connection anywhere in the house, and I'm at most 40 feet away. However, when I'm in my office the connection is fine. Big props to customer service/Tech support. Very helpful troubleshooting these issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my rented modem. Works better and has already saved me money in only a few months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy. Just got tired of paying Suddenlink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with my comcast download.Bought the more expensive router due to suggestion from a knowledgeable friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very good. The wireless is awesome. I like it very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this has 2 options for connecting to the Internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by my internet provider company and I have not had any problems with it. Would absolutely recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very fast with no interruptions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent router/modem. I am so glad I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little pricey but works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for my liking but so far is performing as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE AND GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S BEEN ON DUTY FOR MORE THAN A MONTH NOW, AND HAS NOT LET ME DOWN YET. ABLE TO WIFI ANY WHERE IN THIS HOUSE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working router/modem and it's compatible with xfinity wifi. Really fast wifi. Havent had any problems with my wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of paying Comcast $11 a month. This modem and router work like a charm, never have dropped connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It served it purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS is a solid compay. This was my first combo Router/Modem. It lasted a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works real good and its compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven`t had any problems seams to use less electricity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my grandma and it works very well. She's a beginner with internet and it's pretty easy for her to work this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good router modem combo if you are looking for one.

    I would recommend this to a friend