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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,984 reviews
  • Rated 5 out of 5 stars

    High quality, small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem router, works great, I connected the TV and PS4 cause there next to it, everything else is wireless...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install and I'm satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first purchase of an Arris brand. Happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love having a combined unit, one less box to mess with, and no rent payment to the cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router and modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended by a Best Buy staff person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the excellent router for comcast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy executive explained well about this router and guided me to take the right router based on my need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because my old modem and router kept dropping me off internet. No problems at all since hooking this one up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Divice at a great price. No problems ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual is key to getting the latest product i love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I did not see any change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really did not see any change in my internet speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast setup but I didn't get the speed I was expecting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router was easy to setup and has very good wifi range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cut your cable bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I don't have to pay for modem rental

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this router/modem. We can watch 3 TV's and have 2 cellphones with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at an ok price. Compatible with xfinity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skullcandy is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this wireless headphone in a deal from BestBuy.com. Sound and good and earbuds are comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi is perfect and works in every room in the house. We have several devices and all work good at the same time !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't had any issues with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job covering my place with good service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good god good good good old good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Time Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by BestBuy employee, works great, easy GUI and fast connecting using my MAC, TV, Phones

    I would recommend this to a friend