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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,984 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to make space from having a wifi and a modem, this works really well as a combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality for price router/modem combo. Super easy install. Highly recommended for easy basic router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality mode router. Have noticed some lag when operating several devices at once but delivers what it claims

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this router/modem combo, as it functions perfectly and saves us money each month from the cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product I am not complaining at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product i would recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product i would recommend it at friend 1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dose what is has to, not good for multiple gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Cost a little more, but you get two for one. Dont rent from your cable company. Fast connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure which to get so I had the BestBuy guy help me. He suggested this modem/router combo and it's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for our purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tower we purchased for our computer saved us a monthly rental from Comcast, Always interested in saving money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not installed this yet, but hoping it is going to work based on the sales associate's recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect in Wired connection and Wifi. Bought it two months back. No issues till date. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range doesn't cover the whole house but is ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super high speed. It worked okay but we had to return it and buy a Netgear NightHawk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this because is the same manufacturer that the xfinity provide and is doing a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to Xfinity from ATT internet/TV and needed this

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    xfinity customers beware!111

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho the box displays "affinity approved' some of xfinitys features are not useable on this unit. we eventually got the affinity home (security system ) to work - with add on adaptors.... looks terrible. And the Comcast wireless cable box feature will not work with this unit!!!!... per the Comcast installer. I'm disappointed Comcast or Aaris did not make me aware of these conditions before I turned in my Comcast modem (to save on monthly payment).... considering biting the bullet and go back to the Comcast modem/router`

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one didn't work.hhhhhhhh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what I wanted it to do. Couldn’t be more satisfied or happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Range was poor and spotty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to setup and had great features. Too bad it had such poor range. Might best be used in a small apartment instead of an actual house with a deck and patio. Eventually returned it.

    No, I would not recommend this to a friend