Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,984 reviews
Rated 4 out of 5 stars
works great so far. Guy in store recommended it.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a nice router my first purchase the only thing is that it is only compatible with time warner cable when i asked if it was with ATT they said that its not guranteed so if you don't think you will be sticking to one cable company you may want to buy a router that is compatible with both providers.
I would recommend this to a friend
Rated 4 out of 5 stars
Reliable Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Working well and good range. No complain in installation. Pricy but reliable
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Works well, affordable price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was recommended by the Best Buy salesperson, and I am pleased with it. The price was reasonable, and it works well. No problems with it at all.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Love this product.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was easy to install and has worked perfectly since. Love saving on my Comcast account now that I do not have to rent their modem.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
No more extra charges on my cable bill!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
No more monthly charges for renting their router, and modem every month. Works very well and very fast.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Perfect router/modem for at home office.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the second to best router/modem for TWC which is why I purchased. The speed has worked well. Also works well with voice over IP. Great pick!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Motorola
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well in my home, pretty simple to set up, would recommend this product
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this and this was very easy to set up good product
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Big improvement
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Greek squad recommended this - the unit that came with my internet service was weak. Made the difference, now I get wifi all over my house strong.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Great product!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It works really well, with my internet service. No problems...
I would recommend this to a friend
Pros mentioned:
Ease of use, Size
Rated 5 out of 5 stars
awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great wifi. Would buy again! Very small and easy to install.
I would recommend this to a friend
Rated 4 out of 5 stars
Great modem/router combo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had for about 2 months. No issues. Good buy. Would recommend
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Compact and very efficient
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It has worked great so far. I am very satisfied. I don't know what else to say, I have had it a few weeks works fine, I like it.
I would recommend this to a friend
Rated 5 out of 5 stars
It is working better than the one from Metrocast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I talked with one of your associate’s and he explained that the Arris I purchased would work well for what I needed and it does.
I would recommend this to a friend
Rated 4 out of 5 stars
Still not sure.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this modem for about 10 days and I have some dropouts. It may be the older router causing the trouble. I am going to buy a new router and then will compare and update this review. Right now, I wish my old surfboard was not so slow and outdated, as I had no problems with it at all.
No, I would not recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Great for small area
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like that but I really recommend for small rooms! Great!
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
The Dual-Band Router worked very well.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The ARRIS - SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem was a good choice for me and has worked very well.
I liked the 1600 Mbps, and I also liked how the Wi-Fi pairing button made it easy to connect.
I would recommend this to a friend
Rated 4 out of 5 stars
Great for basic use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was told by an employee that this was an excellent combo for basic use and light streaming. I was even able to price match it to get a better deal! The only downfall was I didn't realize it didn't have a port for my landline so I had to return it but I know most people nowadays do not have a house phone so that shouldn't be an issue.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Great modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy install. Easy setup. Excellent range. Works great.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Working very well.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This unit was fairly easy to set up and initiate working as needed.