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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,984 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well with Xfinity services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with xfinity services. It was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working great easy to setup. I would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit performs well. Simple set up. Plug it in, activate and enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product haven’t had any issues with my internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harris modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works well with no issues also has good WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. No more problems with the web of wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual speeds allow me to use 2.5 GHz for my laptop that is a couple years old and 5 GHz for my phone. The internet comes in great with ample range. I don't lose connection until I'm already driving away from my apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. It is a good for timewaner cable user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how easy it was to set up and then a quick call to Comcast to send the signal and then it was done. Not had any buffering issues at all. If you have an old router, as I did, then it is time to step up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup, much better than my previous modem

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sufficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it met my needs and I liked the price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, works very well and the speed is faster than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with range and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got exactly what I was expecting and easy to install and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, runs great, & provided me with better/faster wifi

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and low-priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem/router in one package. Fast and cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying this my internet is faster and more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with solid connections...couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set-up great product, highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this router because Spectrum wanted to give me a free router, but charge me $5 a month for wifi...it doesn't take a rocket scientist to figure out that in 15 months this router pays for itself. You just have to buy it upfront first. I was worried about set-up, because, I am not a computer technician...but, this couldn't have been any easier to set up. My only complaint is that they make the passwords so long and hard. You can go online and change it to whatever you want. I suggest you do that right away, before you connect your phones, streaming TVs, Roku, Chromcast, iPads, MacBook, iPhones, and PC's like I did...it's too much of a pain in the rear end to change it now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router, covers ~2000 sq feet with strong signal.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman told me it may not be fast enough but it is. It’s been reliable and more than adequate for streaming

    I would recommend this to a friend
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