Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,984 reviews
Rated 4 out of 5 stars
Does it’s job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It does it’s job well enough for most of your daily activities (surfing, downloading, YouTube) and for a decent enough price.
Recommend spending a bit more if you are looking for the fastest speeds.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Good Modem with speed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a nice good looking modem with router. Saving money on rental of modem and getting good speed and coverage
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Excellent low-priced cable modem/access point
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm familiar with Arris products and the consumer reviews for this model were very good. At less than $80, the price point was very good for a cable modem/router with wireless dual-band capability and has a very easy web-based interface for configuration. The only reason I'm not giving it 5 stars is because I feel the antenna strength is not very powerful and I will likely have to add a wi-fi extender to compensate for low coverage in certain corners of my house.
I would recommend this to a friend
Rated 4 out of 5 stars
Easy to set up and covers the area
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This reviewer received promo considerations or sweepstakes entry for writing a review.
All the information on this system pushed setting it up via a smart phone but you can still do it "old school" and use your computer. I almost didn't try this system because I don't have a smart phone.
I would recommend this to a friend
Rated 4 out of 5 stars
Its Good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a fine product for what you pay thanks to the helpers in Best buy I only had to pay like 8 bucks to upgrade to be able to get this. super easy to set it up and comcast eligible device as well.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Easy config and reliable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy config and reliable I have been using this for over 18 months now. No issues. Pricey though.
I would recommend this to a friend
Rated 5 out of 5 stars
Great modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The modem seems to work fine. We have had no problems
I would recommend this to a friend
Rated 4 out of 5 stars
Good Wi-fi Router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
His is a good Modem/WiFi router. Had a bit of an issue with it at the beginning, as it was interfering with other Routers around. Turn it to manual frequency, not automatic and the issue was solved.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Easy & Consistent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This combination cable modem and router accomplishes everything I need with very little effort on my part.
The only reason that I haven't given it a 5 star rating is because I updated the admin settings, promptly forgot them, and have been trying to figure out how to reset them (other modems had made that process pretty easy, but so far I have not had luck figuring it out on this brand and model).
Despite my self-created issues, this device improved my internet experience immediately.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Long overdue purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I use this with my Comcast/Xfinity Internet and get great speed and range even though router and computer are on opposite ends (and levels) of my house. And...no more rental fees from the cable company.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great buy works well as described, would buy again .
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
I needed this product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's everything that was promised. Works flawlessly
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
works great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
great improvement on internet connection and speed
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
WORKS GREAT
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This reviewer received promo considerations or sweepstakes entry for writing a review.
very easy setup and works great with 3 tv's, 2 cell phones and a laptop connected to it. It will pay for itself in less than a year to not have to pay the cable company to rent one.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Does the job!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Have not had any problems with it. Easy to set up.
I would recommend this to a friend
Rated 5 out of 5 stars
Strong Signal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was having difficult with my wi-fi signal a message kept coming up...."weak signal" or "not connected" or continous interruptions watching a movie on nexflix. Arris Motorols/Modem&Wi-Fi SBG6700AC solved all of these problems.Maxium coverage and performance,3x faster 1600MBPS. I am giving this product "Excellent" rating.
I would recommend this to a friend
Rated 4 out of 5 stars
good price point for daily use
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This reviewer received promo considerations or sweepstakes entry for writing a review.
bought this modem for cox internet in a home i just moved into since att was not available. it works well with rare drops in the wifi (once or twice) but beats renting a cox cable box for ten times the price.
I would recommend this to a friend
Cons mentioned:
Connection
Rated 3 out of 5 stars
Kept dropping the connection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it from best buy according to the advice of one of the sales team but didn’t like it because it kept on dropping the internet connection
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Decent modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this product to use in my apartment. As a modem, it works well, as a router it doesn't perform very consistently. Could be where I live, but coverage is spotty.
Not as easy to set up as advertised.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Works Great!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was easy to set up and works great with really good speed through out a two bedroom condo. Nice to not have to pay Comcast for a rental and have a modem and router in one unit.