Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,984 reviews
Cons mentioned:
Connection
Rated 1 out of 5 stars
Seems like a good idea
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to avoid modem fees and wifi fees. Seemed like a good idea until countless times of having to call manufacturer re connectivity issues and having to call cable provider company about the same issue. Both blame each other meanwhile I wasn't getting even close to speeds I was paying for until I gave in and rented spectrum modem again. It claims to be able to handle speeds of 343 Mbps while most I ever got out of it is 15 while paying for speed of 30.
No, I would not recommend this to a friend
Pros mentioned:
Performance, Size
Rated 4 out of 5 stars
Working like a charm
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not bulky, works great. No buffering while streaming movies.
I would recommend this to a friend
Rated 4 out of 5 stars
Good product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product has increased the speed of my wireless which is what I was looking for. The sales associate pointed me in the right direction.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
fast, strong signal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up was pretty easy, signal is very fast and pretty strong
I would recommend this to a friend
Rated 4 out of 5 stars
Works great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had no trouble getting this up and running. My old modem was junk. I never have to unplug and plug back in to reboot, with this modem.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Easy set up/wide compatibility
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up wide compatibility with cox,spectrum,att&t most networks-Decent price -Docsis 3.0. 2.4 &5.0 bands!!!
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Modem & Router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This two in on router and modem was worth the purchase, especially for the price! Usually most two in one devices tends to be a bit shotty, but it has held up well. It did; however, take a bit of time to get set up. It was not sending out a signal until I reset it about 3 times. Now, it's good though. Make sure to price match Amazon.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Works great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Modem is fast. Signal reaches upstairs with no problem
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and works perfectly. I would recommend to anyone looking. It’s compatible with Cable One internet too.
I would recommend this to a friend
Rated 5 out of 5 stars
Does its job pretty well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem router combo worked beautifully and without a hitch. The speed of getting on the internet was flawless as well as the download and upload speed cannot be beat.
good choice for a 2-3 bhk flat
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Reliable and easy to set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to save $10 per month equipment rental fee. Worked well with Optimum cable. Reliable and fast!
I would recommend this to a friend
Rated 5 out of 5 stars
Easy setup and good coverage
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this for our 3000 sq foot home and we have good coverage anywhere in the house and yard. Setup was very easy.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Choice for Cable Wifi Router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Totally satisfied in my purchase to install a reliable cable Wifi router at our home. Installation was easy. Constant signal throughout our residence. Initially I had purchased a Netgear router that was defective. After reading reviews of this ARRIS one on the BB website, along with consulting with a friend who had an ARRIS router, I successfully got one that worked. I later read that Netgear routers were defective, so my issue was not unusual. Go buy this ARRIS SURFboard AC1600!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Fast, reliable and easy setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Using it with Cox and it's fast and reliable. The setup was easy and straightforward. I would recommend this to anyone.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
This is a great router for an intermediate user.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was easy to use and install on my devices. I also noticed that it is a lot faster than the other routers I've used.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Wireless Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Modem hooks up very fast and easy I've had it for about 6 weeks and it works as good or better than the one from the cable co.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Works great with Spectrum
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great advice from salesperson. Very easy set-up and have not had one problem with connectivity or speed.
I would recommend this to a friend
Rated 5 out of 5 stars
Good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up & good investment to keep from paying for a rental from the cable company for my internet.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice Piece of Equipment
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This particular item was recommended by Cox Cable to be installed. Purchased it and the installer put it all together.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Great entry level router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great signal, great wifi range, and small so it is easily hidden so its not visible where ever you decide to put it.