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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,984 reviews
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Great pruduct!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, good speed, good quality, could be lower price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is SMALL but easy to install. It is also easy to power because the plug is a reasonable size.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if it's the internet or the modem but sometimes it doesn't connect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solved my dead spots in the house. It also is easy to set up and link to my tv, Roku and home network. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Simple, compact, and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, clear display, compact size, and xFinity compatible. Was up and running in minutes. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Got Comcast? Get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved to a place where only Comcast is available for internet. Not interested in renting a router from them, I bought my own, with absolutely NO research whatsoever. Consider this: Comcast tech support will answer your questions about this device if you ever have problems I called Comcast to get it set up properly the first time, and the rep was surprised because I was getting the MAX speed on our speed tests. It's very quick, much faster than my old Motorola Surfboard was.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works well with Xfinity

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Xfinity cable/ WiFi connections...looks nice and is small and unobtrusive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact. Easy to set up and its ver sleek and fits perfectly in small spaces. I haven't had any problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range and speed works as advertised. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up, and has great range all through my 3 level town house. Nice to upgrade from a N-Band router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this router was well priced and works well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this router w/modem for 2 years and it still works great. I've used this for live streaming, gaming & multiple phones and never had an issue with it (not including my internet service). The only thing that can improve is the wifi range. It's not the best but still works throughout a 3 bedroom home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem/router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem router unit. Was very easy to set up. Good speed and handles many devices simultaneously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gateway is fantastic. I have been so frustrated my a lot of years with my previous equipment. I do a lot of face time with my daughter in another state. She stated that my streaming to her was so clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very simple and took a couple of minutes to set up. Also has a very sleek look so it won’t stick out like a sore thumb in your house or clash with any of your decorations.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up super fast much better than the lower prices modem we bought first. Great choice to buy this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to install faster than the old one and very good to share the signal with different devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, does exactly what I needed it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gateway from Arris is fantastic! The setup was easy and quick, I just plugged everything in, gave my ISP a call, and I was able to surf the web all within 30 minutes of getting it home. It has the features like port forwarding, DNS updating, and timed access that I wanted. This gateway is so good, after my sister talked about the trouble that her setup was giving her (separate modem and router), I recommended getting this one and she loves it too!

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's suppose to do. The new Spectrum modems seem to have a high failure rate right from install. This remedied my situation with no issues. The limited two Ethernet ports is a head scratcher, but a simple switch will remedy this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router provides excellent speed and easy to use internet. It fits nicely in the room.

    I would recommend this to a friend