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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2984 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, strong performance, and compact size of the SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem. Many appreciate its good price and reliable WiFi, while also noting strong signal strength and good coverage. However, some users experienced intermittent connection issues. A few also mentioned that the device runs warm and has a limited number of Ethernet ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,984 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router I would recommend this to anyone it works great

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my old Motorola surfboard that was giving me connection issues here and there. Setup was easy but this has just as much connection issues as my old one did.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this product before very reliable. Will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. works right out the box with comcast xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more rental fees, easy install and setup. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend for someone it works good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good internet speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good internet speed and signal thru my whole house

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Writing this review using the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this review goes through then the product works!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up, worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, worked well in an apartment setting

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Luke warm about this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some times this works great and other times My lap top says I'm not connected to the internet. Then I have to come in unplug it wait a few minutes and plug it back in. That's a pain,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple Setup/Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was a great price and was simple to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product it does the job very well. .very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so fine .. no issues even more than 10 gadgets connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't ask for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and good signal strength make this a definite keeper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for an apartment, I haven’t had an issue with it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet is really fast and the instructions are very easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router helped us get set up. It was easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this great combo . Fast speed . Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works as advertised no issues lights easy to see

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy set up and great customer service.

    I would recommend this to a friend
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