Customers enjoy the SURFboard AC1900 Dual-Band Router with DOCSIS 3.0 Cable Modem's ease of use, performance, and range. Many appreciate its simple setup and strong signal, resulting in reliable whole-home coverage. However, some users experienced connection issues. A few also noted the device's larger-than-average size.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,483 reviews
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
A Must Have
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Simply awesome with 2 and 5g! Extremely fast and reliable!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Improved wifi 100%!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have comcast and have always used their provided modem/wifi router but I always had lag and would lose wifi constantly. After replacing it with this unit, so far it has been up and running 100% with 4 devices on wifi plus me playing call of duty and it works great and faster!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Future Proof
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is fully Comcast compatible and easy to install. The wifi speeds immediately increased dramatically and we save $10/mo off our Comcast bill. The only downside is that the device will not port over landline phone service. That's not a big deal anymore given dependence on cell phones. Anyways, we are now future proof ready for the coming AC world.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Best ever!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is been the best modem router I have ever had. Very fast and easy to use.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent speed! Easy to install and configure with my existing network.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Works Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy install, up and running in minutes. Getting 215 mbps hardwired.....
I would recommend this to a friend
Pros mentioned:
Range, Speed
Rated 5 out of 5 stars
Cable guy said it was better then what they had
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's been very reliable range is great and it's fast as they come.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Easy to set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was real easy to unwrap the product and set it up to run in less than 15mins. I bought it because it is compatible to my subscriber for the Internet.. I have recommended this product to ten of my friends already and 7 of those friends purchased the same name brand as my self and are happy with it.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great coverage thru whole house
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great coverage through whole house and very easy to set up.
I would recommend this to a friend
Pros mentioned:
Range, Setup
Rated 5 out of 5 stars
Best WiFi router modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great dual band range very easy install. The range is far
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Easy to Install & Works Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This router/modem was simple to install, gave me several options for networking with my printer and has two levels of WIFI, so that it works well with newer and older electronics. I haven't had any issues since I purchased it and I am loving it! No more issues when the power goes off. It just reboots and works.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Fast - Consistent - Reliable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We had been using a local ISP router that we had to rent... came to Best Buy for something better. Walked away with awesome! The service was incredible and the product blew our tops off. Would highly reccomend if you are a gamer or netflix family binge watcher!
I would recommend this to a friend
Pros mentioned:
Ease of use, Range
Rated 5 out of 5 stars
Works great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast and easy to set-up. No problems. Decent range.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Works amazing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works geat! Works with comcast . We have the performance speed so I don't believe I've used it quite to its max potential. I suggest you only buy this if you have really high speed Internet because it only made a slight improvement to our internet.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
So far this has been reliable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far the Arris - SURFboard High-Speed Broadband Cable Modem and Wi-Fi Router - White has been reliable and my computers connect quickly. I do have one HP printer that seem to have issues with it and the printer has to be turned on and off about every other day.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great all-in-one solution
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this router and modem. We run Roku TV's and with this new rig the TV's, along with our other computers and tablets run much faster now! Saving money on the cable bill too, so it should pay for itself in the long run. Also love that there is just one unit and frees up space.
I would recommend this to a friend
Rated 4 out of 5 stars
Good router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced an old SBG6580 in order to take advantage of the faster download and WiFi speeds. This was important as I do a lot of work from home with needed access to remote systems. The other advantage is that is has two USB ports for connecting storage devices. However, disappointed that it's only 2.0 and not 3.0. The management interface is MUCH improved. Runs 2.4 and 5GHz wireless but doesn't seem to run as well as the older model. Might try moving it to a different spot. The one big issue is that this modem seems to "hang" (i.e. waiting for a webpage to download on a phone connected to the device) a lot more than the old modem - so, not sure what is going on here. Using it with a COX network.
I would recommend this to a friend
Pros mentioned:
Setup
Cons mentioned:
Connection
Rated 4 out of 5 stars
Decent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent router for the price. Coverage is good and setup was fairly easy. I do lose connection from time to time, but that could be devise issues.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent modem / router combo. A+.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After using this product for a month now, I have to say it offers excellent whole house coverage. We haven't found the need to purchase an additional product to boost our wifi signal and we're saving money on internet bill, as there is no longer any need to rent the cable company's equipment.
I would recommend this to a friend
Pros mentioned:
Performance, Setup, Speed
Rated 5 out of 5 stars
Easy and great router/modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very smooth to set up with Comcast on the web. Less than five minutes and I was online. No drops just a fast well operating combo that will save instead of renting one.