Customers enjoy the SURFboard AC1900 Dual-Band Router with DOCSIS 3.0 Cable Modem's ease of use, performance, and range. Many appreciate its simple setup and strong signal, resulting in reliable whole-home coverage. However, some users experienced connection issues. A few also noted the device's larger-than-average size.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,483 reviews
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Why didn't I get this sooner????
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife does e-bay and uses additional web sites for her listings. She was having problems and the support people kept telling her she had slow internet. Can't be I told her we have fast internet......Comcast told me so. Turned out the Wi-Fi part of our internet was glacial speed. I'd been paying $10 a month for their router and it wasn't producing. This Arris router got us up to speed and was easy to set up. Why didn't I do this sooner!!!!!!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Good and professional device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this modem-router after few days it has been relased. I trusted to the brand and I have been satisfied. Easy to use, but it has to be set up properly. I highly recommed it. Good deal.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great speeds and easy setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to replace you leased time warner modem and it worked right out the box. It was also really easy to setup the wireless network.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Awesome Modem/Router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem works great for large homes and I would highly recommend this modem to anyone who wants high speed internet!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Perfect for my needs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this product, connectivity and speed are MUCH better. After discussion with salesperson about my requirements, she recommended this and I couldn't be happier.
I would recommend this to a friend
Pros mentioned:
Speed
Cons mentioned:
Size
Rated 5 out of 5 stars
Outstanding
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty big unit, has all the features I was looking for, can not be flashed to custom firmware, has port forwarding for plex and works with cable companies that have problems with netgear brands. 16 down channels and 4 up future proofs yourself for when cable companies make their service lines faster and ensures you're getting the speed you pay for. Considered 32 down lines and preferred this unit instead.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Seems to be working fine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this modern/router combo to replace the one from my cable company and save some money on my monthly bill. I've had it set up for over a month and haven't had to reboot it yet. It's getting faster speeds than my old modem. We usually have 6-8 devices using it and it handles that. It is a little on the expensive side but best buy price matched amazon for me. After my first month I am happy with my purchase.
I would recommend this to a friend
Pros mentioned:
Range
Rated 5 out of 5 stars
Works well with multiple devices
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Provide good connectivity to the internet even to a large house. Better that the modem/router provided by the cable company. No Longer need to use an extender.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Easy to Set up Router/Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I don't consider myself technical. Set up was easy. Performance is as good or better than the Xfinity provided equipment and will save me money to boot!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
It can't get any better.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Configuring this modem was a bliss. It works like a champ and I even got lucky and bought it for 99. You just can't go wrong buying this modem/router.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Cons mentioned:
Size
Rated 5 out of 5 stars
Love one unit. Router and Modum in one
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast speed. Plug and go set up. A little large...but prefer to two units
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
okay for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far is working good. Easy to install. I thought it would make my internet faster but it didn’t change much.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Works Great, Very Fast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm no technical expert, but I am very pleased with the performance of this modem/router combo. Time Warner (now Spectrum) had zero issue registering the device on the network - very happy that process went smoothly and pain-free. I also subscribe to the 300 MBPS service; with this device I am consistently getting 340 MBPS. Excellent product, overall very satisfied.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Was worth the up front cost
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Because it has Dual bandwidth, my internet speeds/interference from neighbors dropped and my speeds went up by about 25%
No, I would not recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
excellent wifi and downstream speeds
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This modem works great. The only problem with this modem, is that it will reboot if the upstream voltage becomes unstable or too high (50dmV). This is a more general problem for cable modems. If this happens, it may require line amplifier with active return. Other than that it is a great modem with high speed wifi.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
PERFECT BUY
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been through many routers.....LOVE this one. Easy setup, easy connect, works with everything, security set. GET IT you won't be disappointed.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Perfect High-Speed Broadband Cable Modem and Wi-Fi
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was reasonably priced, easy to set up and has worked perfectly
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This router is so fast and it keeps my computer ,tv streaming, phone, tablet , and laptop from stopping all the time. I mean no interruptions.
I would recommend this to a friend
Rated 4 out of 5 stars
Good but not the best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an ok router and modem combo. I would actually recommend the netgear instead. Big difference
No, I would not recommend this to a friend
Rated 4 out of 5 stars
It is very good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this with high expectations after reviews and past performance. I am not sure this is the best but has to be in the top 3. I have a cable/wifi setup with this which I am thinking it may perform better separated. I still lag on games with a Cat5, which should never happen with Cox High Speed. I will probably end up giving this to my kid for his box, not quite up to my speed. I pinged tests and seems really variable, maybe it's cox but I am not wowed!!!