Customers enjoy the SURFboard AC1900 Dual-Band Router with DOCSIS 3.0 Cable Modem's ease of use, performance, and range. Many appreciate its simple setup and strong signal, resulting in reliable whole-home coverage. However, some users experienced connection issues. A few also noted the device's larger-than-average size.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,483 reviews
Pros mentioned:
Range, Speed
Rated 4 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had been using a modem/router rented to me by my Internet company and couldn't stand it. It was slow, always dropped signals and caused many headaches. I got tired of giving away money and decided to upgrade to this new Arris and it has been great. It was easy to set up, has great range and speed.
I would recommend this to a friend
Rated 4 out of 5 stars
A solid modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works good and the WiFi rarely drops device's, it does work better for 5g devices that I don't own personally.
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 3 out of 5 stars
So so
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set-up with nice appearance. Expecting better performance.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Performance, Speed
Rated 5 out of 5 stars
Great wireless router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely fast, reliable and easy to setup. Highly recommend
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Excellent performance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My older version of the same brand went bad earlier than I expected but I was still pleased with its performance, this new model definitly performs as well or better, came with a two year warranty this time, I do a lot of gaming and I run a dedicated server too, easy to set up open ports with this router, overall a great performer.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Size
Rated 5 out of 5 stars
Great Upgrade router-modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Although this is physically a large unit, it preforms great. Easy to setup. Performance speed is really good. Better than the "stock" router-modem you get from your cable provider. Was easy to setup. You will need to give your cable provider a call to tell them the mac number to begin to use it. I am really please I upgraded to this unit.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellent Modem/Router combo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to set up. Much better than renting from Comcast. I love it no connection issues. Great buy. Would recommend
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Easy to set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a faster surfboard/router for my house for all the devices we have. This one was easy to set up and now I have been able to watch VUDU with n my TV with out it having to buff or load all the time. Watched our first movie on VUDU in HD without have to switch to SD. Was great. Laptop doesn't loose it's connection at all.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome router worth the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup and works perfectly. Just had to call my cable provider to have the box activated. Was up and running in 10 minutes
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Arris Surfboard Wifi / Cable Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Arris was a great choice for my network needs, easy set-up & administration, great speed and device thru-put - we have 12 devices including smart phones, tablets, computer, backup system, security, smart TV's and streaming devices. No detected slowing with multiple devices and applications, I'm using Xfinity X1 75...
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
great a arise surfboard
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the product does plenty for a customer needing fast dependable speed
I would recommend this to a friend
Rated 5 out of 5 stars
Great router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My router needed to be replaced. My previous router was an Arris so it was a no brainer to buy another Arris.
I would recommend this to a friend
Rated 5 out of 5 stars
Depending on your needs as a consumer .
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Has bright LED lights with the crisp white color makes it stylish. These items works great for me I habe hooked several electronics to the wifi and haven't had any issues from laptops to tablets , desktops , cellphones and game consoles. Ita easy to set up its wi-fi great speed depending on your internet services . Doesn't looses wi-fi connection around my house like basment , attic etc.....
I would recommend this to a friend
Pros mentioned:
Setup
Cons mentioned:
Connection
Rated 4 out of 5 stars
Great combo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a easy setup. I get good connections. The only little issue that I have is that sometimes the connection throtals. Not sure if it's the combo or my internet provider. But besides that I would have to say it's pretty f-in awesome. Would highly recommend it!!!
I would recommend this to a friend
Cons mentioned:
Connection, Size
Rated 1 out of 5 stars
Router/Modem Didn't Work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We were replacing our 4 yr old modem with this modem/router believing it would be much better. Unfortunately, it was worse. Connection was spotty at best. And this thing is huge. I figured it should be able to provide wifi coverage for the under 2000 sq ft home. Nope. I lost it in the opposite side of the house. Apparently, it doesn't go through walls. And every night, we'd lose wifi. I'd have to reconnect it on my phone if needed. AND sign in more than once daily at the computer which was right next to the modem. I replaced it with a TP-Link modem only. It's working fine.
No, I would not recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 4 out of 5 stars
Good and fast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very good modem, definitely wanted fast and reliable.
As far as fast it's really great, a few times it has slowed down, but compare to my old one this is a wonder! Also considering that we are streaming and using laptops all at the same time. Recommend!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded my internet to 300mbs, old modem wouldn't support the channels, this one is great. Would recommend to friends.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Awesome upgrade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this to replace my old one. Works great, awesome speeds. Highly recommend it for a lot of streaming and gaming.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing router for the money! All tv shows look great and no lag.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Arris Cable Modem and Wi-Fi Router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Arris - SURFboard High-Speed Broadband Cable Modem and Wi-Fi Router. It was what I was look for. easy to hook-up.