Customers enjoy the SURFboard AC1900 Dual-Band Router with DOCSIS 3.0 Cable Modem's ease of use, performance, and range. Many appreciate its simple setup and strong signal, resulting in reliable whole-home coverage. However, some users experienced connection issues. A few also noted the device's larger-than-average size.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,483 reviews
Pros mentioned:
Range, Speed
Rated 5 out of 5 stars
Well worth it
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This router is powerful. I have a big house and it gets to all of the parts of my house. It is super fast. Downloading music and movies to my devices take no time at all. It will take over a year to make my money back on it instead of paying the monthly fees for comcast, but it is worth every penny.
I would recommend this to a friend
Pros mentioned:
Range
Rated 5 out of 5 stars
Very Good Modem/Router
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am pleased with this purchase. At any given time my home has 8 - 10 devices connected to the wifi. I have 2 dedicated units streaming HD television and we don't experience any issues. I am pleased with the range this device offers and we have not experienced any dead zones in the house or garage.
I would recommend this to a friend
Pros mentioned:
Range, Speed
Rated 5 out of 5 stars
Great Range and Quality
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this modem/router because we were tired of renting one from Comcast. This one works better than the Comcast one and the range is great. We have multiple devices on the internet at one time, both wired and via Wi-Fii and we never have connection issues or slow speeds. Great product.
I would recommend this to a friend
Pros mentioned:
Setup
Cons mentioned:
Size
Rated 1 out of 5 stars
Stay Away
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Where can one begin with such an aggravating purchase. Originally I had a separate cable modem and wireless router. Worked great for 2+ years until lightening shorted out the modem. I thought it would be great to just buy one device to do both.
Packaging nicely done, but the modem is much bigger than I thought it would be.
Setup was easy. You can choose a wizard mode for basic setup or choose the traditional method to configure and tweak it.
It does have unique features that sounds great, but something isn't right.
I have to hard restart the modem by using a paper clip in the back for 3 seconds at least twice a day. I've had TWC to reflash the firmware to their latest. I constantly loose AirPrint capability even though the laser printer shows connection. I get frequent dns errors when loading a webpage. Constantly seems to drop connections. I've poured over all kinds of forums.
Either I have a defective modem or they need a newer firmware to address the stability of the device.
I can't return the modem since its been after 30 days and now I am thinking of just buying another separate modem and go back to my original router.
Buyer beware.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Arris cable modem and WiFi router
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a wonderful product. Easy and quick installation. I've had this product a little over a month now and not once have a had a connection issue which was the reason I purchased it in the first place. I have quite a few things connected to my WiFi and everything runs smoothly. Very pleased.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
It works for me..
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does the job for me.. Hope it works for a long time to come, so far so good.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Modem/router combo
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This combo modem/router was easy to install and works perfectly. I takes up less space on my desk, also.
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Size
Rated 5 out of 5 stars
Awesome modem wifi router combo
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very nice combo unit. I was hesitant because I've always had the modem and router separate but this unit has sold me on the combo. It's a little big and I would have preferred a black unit vs the white color that it comes in but as far a performance you can't beat it.
I would recommend this to a friend
Rated 5 out of 5 stars
Very good modem
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this modem because my internet provided modem was not putting out an adequate signal throughout my home. I bought this modem and I am now getting the 100 MBPS signal that I am paying for. I live in a 2 story 2300 sq ft home and have no problems anywhere in the house.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Good and fast modem. Router range not as good.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good Modem with a dual band router although the range is not that great. Once I go upstairs, the signal weakens so much that my computer immediately connects to the xfinity public wifi. I had to use my netgear router to boost up the range. But other than that, it works well. Speed is variable and probably will rely on what internet carrier and speed you have. I needs to be reset twice a week by just unplugging it for 10 seconds or more then plugging it back again or else it becomes the "turtle net". A bit pricey at first but if you don't want to pay the ridiculous $10.00 rate Comcast charges to rent their modem which has the same specs and they do not have a rent to own option unlike Verizon Fios, and you are not getting the comcast landline, this is the best option. At least, at the end of the day, you know it's yours.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Outstanding Modem, Wi-Fi, Router
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
No more buffering while streaming High Definition Video; No gaming lag or dead spots, it meets all the highest quality and performance standards I was looking for at an affordable price. It also was the highest rated product in its class across 3 independent rating sites.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 4 out of 5 stars
Does everything Spectrum model does
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Arris is very similiar to what was in place already. A snap to set up; almost plug and play except for call required to ISP-that was also a cinch. No added calls required to Arris. Internet is fast, with no notable degradation.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Product
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely happy with this product. Works great and so much better than your standard modem/router.
I would recommend this to a friend
Rated 5 out of 5 stars
The Perfect Setup
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it. I am so glad I didn't go with the equipment that my service provider used.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great modem/router.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded to this modem/router due to TWC upgrading their Internet speeds. It activated quickly and easily. My plan is 200/20 and my first speed test results were 238/24. I get great coverage throughout my 2 story home.
I would recommend this to a friend
Pros mentioned:
Performance, Range
Rated 5 out of 5 stars
One of the BEST!!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always used separate components for internet and wifi, the reviews were great for this all-in-one wifi router & modem so I decided to give it a try. Man am I happy I did, it works great and has great range using the new firestick! Highly recommend this product.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellant
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product has been excellent plug it up hook it up and it started working immediately. The devices when you put in the password they have immediately connected and had great signal strength and absolutely no problems. This is been the easiest wireless router and modem I've used
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Easy setup, and great performance
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty much plug and play, but easily customized if you want to perform an advanced setup. A high speed modem and dual band router, for not much more than the cost of a good router alone. Pays for itself, in the savings in modem rental from your internet service provider.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Nice
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple to set up and get going. When running 2 Xbox's a couple phones and downloading a game I could barely tell a difference with the speed. In other words the speed stayed the same unlike other modems
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
So happy
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are so hay with our new modem. This is a great product and we needed an upgrade.