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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 4,238 reviews
  • Rated 5 out of 5 stars

    Gets the job done....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the Time Warner Cable list of recommended routers, the able information we received from the knowledgeable Best Buy representative, sealed the deal..Gets the job done...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product. Pretty good signal strength as far as distance in my home. Kinda big but works as it should.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked initially...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless router worked beautifully for the first few months of use, but now for some reason keeps having difficulty keeping my devices (laptop, cell phone, ipad) connected to my wireless internet. I know it's not the internet because when I unplug and replug the modem back in, the internet works perfectly until a few hours later when the problem occurs again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for mid sized home. Only problem so far have had us have to reset every few weeks. Not sure why.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola is really very good.. I have more trust on this product an have been using Motorola products from 7 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem For Dummies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not a bad product. i have a 3/2 house and i get the occasion drop signal but works great with my smart TV Vizio

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    weak wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has very weak WiFi range. You practically have to stand right next to it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wasn't what i needed only reason why i returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return only because it wasnt what i needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE ALL IN ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great having the router and modem all together in one piece of equipment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    convenient product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to slow down the internet speed, but convenient that it's 2 in 1

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem and router combo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase. I wanted good wireless reception throughout two story home and the product delivered.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 3 out of 5 stars

    Easy set up. Space saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves space ( two devices in one). The wifi signal is not as stable as I wished

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola - SURFboard eXtreme DOCSIS 3.0 Wireless-N Cable Modem and Gigabit Router porvides all that is promised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use if you have 4 or 5 devices that work off of wireless internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this due to the price and the fact that it had dual capabilities. It seems to work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola Surfboard Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but; drops the connection on occasion. Is it the router/modem or the provider? I don't have a clue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any router, you will likely need to login into the device to complete set-up for wireless/security/network

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good router and modem for time warner cable sometimes the wifi goes offline but overall good router

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless modem n router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this after our zoom modem and router died out. It was very difficult to even set it up if you are not tech savvy. Called my internet provider and was good on my end but not a go on modem/router end! Was offline for 1 day due to trouble actually finding a real customer service to help!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for Comcast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to replace the unit that Comcast supplied. Now I don't have to pay the monthly rental fee... No problems so far. No disconnect problems as others have described.

    I would recommend this to a friend
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