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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 4,238 reviews
  • Rated 4 out of 5 stars

    Better than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works how it's supposed to so I like it. The price could be lower.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great i like to have my own router instead of renting one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good o recomend this módem I dont have any problem when i conected

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    14 Day Return Policy One Star for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a recommendation of a sales person. I just ordered cable and was told I could save the monthly rental of a router by buying my own. The sales person said he bought the above and got 10 mgb faster than the 30 I would get. The cable installer came and said he wouldn't install it because it also had a router. I waited to return it for about 18days. Guess what? They wouldn't accept the return at Best Buy. Their return policy is 14 days. Well now I have spend $166 for something that is basically useless to me. I'm just glad it wasn't the clothes dryer I was going to buy from them. I had heard that Best Buy Charges a percentage to return an item. I guess i should have read the receipt.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, was easy to set up and haven't had any issues. Almost went cheaper and realized those didn't have Wifi, was worth the extra cost to have my devices go wireless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far has been working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like this product. Works great.But I thought it was a little expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem/router for a 3 level town house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy and worth the price. Did instore pick up was ready and cheaper online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Arris-Surfboard extreme N300 Dual-band router Modem w/dicsis 3.0 cable Modem from Best Buy In the long run its cheaper than renting one from comcast every month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to buy if you are using Comcast Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product instead of lease from Comcast $10 per month

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    compact unit works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this one cost $50 more than the one I bought in Florida less than a year ago

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine without any connection issues. Never had a problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem a little over a month ago, and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because I didn't want to rent one from the cable company for $10 a month and I'm so happy I did, signal is strong and I haven't had any issues with it what so ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem/router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product that has be great connecting my 5 wireless devices at once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great saving for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If one wants to save money from there cable company this is the route to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a modem and it only serves one purpose. That being said, it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good signal and good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem and wifi combo works great for my subscription to 25 mbs comcast upload speeds. The device can handle much higher uploads so check to see if you need all this capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonderfully. Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought a new modem but upon getting home, I realized I also should get a new Wi-Fi router as well. Returned the new modem and purchased this dual item which is just great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It will do what a normal person would need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's original password is a pain and can't have too many devices hooked up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi signal gets weak from time to time Download not fast as mentioned

    No, I would not recommend this to a friend
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