Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 4,238 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Cut the Cord from Leasing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works GREAT! Oh How good it feels to cut the cord from leasing a router from the Cable Company for $10 per month and watch that cost go up every 6 months. I've already broken even on where I would be if I was still leasing. Thank you for a Great Product....

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great wireless modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade to take advantage of the internet speed I was paying for so I decided to stay with Motorola, I'm glad I did. I was able to self install without waiting on hold for a representative from my cable company. The only problem I had was due to a misprint in the instructions from Motorola, the default password is incorrect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    fast download

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast download speed, easy and simple install and set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great modem for starter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works well but it does have issues like little interruption once a while which can be annoying otherwise it is a good modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Adequate for its purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says on the box, however, you need to check the Arris's website in order to get an owner's manual. It would have been more helpful to have one included in the box. Also, make sure to check any and all devices that you plan on connecting to the WiFi. Some devices may only be able to connect to the Internet when the modem is set to the correct settings which you may need to search for on different websites. I have no networking experience but at least setting up the modem is simple enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use, works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works perfectly for my needs. It was easy to setup and I have had only 1 problem with it. The documentation indicates a username and password to access the settings. The password provided was not correct. I had to go online to find the correct password.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    easy install and hookup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product w great speeds. Hookup was easy and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    works great and easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works great definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem easy to install doesn't take up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Arris Wireless Modem Replaces Comcast Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem so I could eliminate the monthly Comcast rental cost. Set up was easy and quick. Well worth the effort

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and installation. Works like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great both Hard Wired and Wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and has good range. Set up was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works well and is compact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessary item for home intenet, whether leased from an internet provider or puchased from Best Buy. The first store I tried did not have it, but Best Buy had it on the shelf. Buying it pays for itself when compared to leasing in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Space saver and works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem really made a difference for us. It's really fast and since it has the built-in wifi router there's less clutter and fewer cords to deal with in our computer area. We've had no problems whatsoever and we have a lot of electronic devices in our home that either we or our children use a lot. Totally worth every cent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worked great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It set it self up. Excellent operation and range. Good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fantastic with cox wifi hook up was very easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Good modem/router for broadband internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem/router for broadband internet such as Comcast. Easy to set up and use. Connects devices that are WPS enabled with a push of a button. So far good performance and no interference issues using the standard 2.4ghz bandwidth even in an apartment setting where a larger amount of interference issues may occur. A little bit pricey, but overall good quality and has been reliable from day one over the past month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Quality Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SPEED ... EASY INSTALL ~ Quality Product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    great wireless modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use,, have had no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great device!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance and easy to configure. No hassles

    I would recommend this to a friend
Sponsored