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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,238 reviews
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Doesnt reach that far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cant get a signale across our house and this was over 100 dollars the one i had before works way better for half the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best out there in regards to Range and setup. Still having issues with wireless PC's dropping signal. Never had that problem with my previous setup. Thought I was upgrading but in fact I think I went back in time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very simple router but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can do both 2.4 and 5ghz wireless but would be better if it could do them at the same time. I ended up needing to get another router that had both active at the same time. Everything else on this one works great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    compact ,sleek design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my it friend recommended this due to his experience with Motorola products

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor wifi range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be great for a small apartment, but not for a house. I have a small house and the wifi would not reach to all rooms. Better off buying a modem seperatly and a router seperatly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    a decent modem but wireless is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my time Warner cable services and this modem is decent when connected by wired, but wireless is horrible, it drops speed constantly. I would recommend not to get this modem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    See below

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having problems losing my internet connection. I have had to contact Comcast several times to reset my modem. If it continues I will have to contact Motorola.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to restart this router numerous times. And I have even had to do a few hard resets because it stops working. Returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Motorola Modem/Router when I first set up with Xfinity. It only work for couple hours, then most of my devices are not able to detect the network. I call both Xfinity and Motorola and concluded I may have a defective product. I finally exchanged for a Zoom modem without any hassles.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    helpful keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this wireless keyboard for my smart TV. It doesn't support the You Tube but makes the navigation faster and easier if you don't have smart remote.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very friendly to configure the Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to configure and wireless signals are not strong when you step into other rooms. Wireless network not showing up on all the devices and laptops.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not good for speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very fast interenet connection.. I was hoping that this would be able to keep up.. it drags... go with netgear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought thinking it would be better than the one Time Warner provides, yeah no it's worse way worse. We are constantly having to reconnect. Only one device can stream, and if one is streaming/watching a video on youtube it kicks everyone off..no one has wifi. DO NOT BUY THIS PRODUCT!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to install , randomly lose connection 3 to 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just can't give a non star review for this garbage. Just get a Asus wifi router (rt68 or rt66) and a garbage cable modem, it's ganna give u the best speed. I already tried the range extender but it only works as a repeater. The Asus wifif router has 3 model to work, bridge, repeater and what else I forgot but I'm sure it's the best for large home. No matter how far u go the speed won't drop! Repeaters will drop speed the further u away the lower speed u get.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every 3 or 4 days I have to reset it, because it loses connection. I would not recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Know your download speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and returned it. It only downloaded at 30mbs. When I bought the net gear brand it was downloading so much faster.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reset everyday, it would drop our internet connection. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drops wireless all day long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit may work well most all day long and then all of a sudden, the wireless drops to 25% of wired. No way to get it back unless you unplug the unit and restart, that may work. I will be returning to Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest the wifi signal on this is horrible. You can barely get a good signal two rooms down the hall. Wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was not that good. Had to reset alot. And it does not support spectrums 200mbs service.

    No, I would not recommend this to a friend
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