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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 4,238 reviews
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fairly simple to set up and has worked great we are happy with the product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept, modem, WiFi and router in one box, if it was reliable. WiFi keeps dropping to ‘limited’ access.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well most of the time. Periodically you have to reset it because it loses connection.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not strong enough signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with my internet provider and the range was not good enough to cover all of my house.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disconnects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It disconnects too often. Coverage is small with the bars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to be able to use as a router/modem. The modem works fine but, the router keeps dropping connection. I have a wireless setup for my TV, and it kept dropping and restarting. I even used it with a separate router and it kept dropping connection. I got a stand alone router and now it works perfect. Do not waste your time

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good Dual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work in a large house the internet was strong but the wifi was not

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but it didnt work great for my place so i had to return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of resets needed to keep it going. Not the best modem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Is whatever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know why I bought this. Is useless my friends!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had to return it. No problem getting another one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement worked fine after returning the product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual band modem but both bands don't work simultaneously

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much improvement from 6yr old modem and router

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fair but not a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We constantly have to reconfigure our electronic devices

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    if I could give it 0 stars I would....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this piece of equipment, mine not only knocked down my 75mbps internet to less than 40 mbps, it overheated and didn't want to work properly. Promptly returned and gave up on it. Buy router and modem separate... you will thank me later.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn't a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem/router combination was no faster then my older Belkin wireless router. Paid for a new modem/router and received a used repackaged product. Kind of upset about this. Returned and just bought a cheap modem and kept my old router.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Transmission/Reception is much less than a high performance wireless router. After completing subnet configuration, ended up returning product due to unusable wireless bandwidth.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Speedy, but only on 1 Band

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got done returning this product (SBG6580 modem/AP/router). It was actually a great product. My download speeds increased quite a bit compared to my previous setup - Moto SB4200 + Netgear WGT624. The range was good on the wireless, at least as good as the WGT624, which I never had a problem with. I had it running for ~4 days, with no connectivity issues. Two problems, though: first, the interface for doing all the setup (didn't try the wizard) was a bit clunky, even doing things like changing setting on a different page if you made a change on the current page that disallowed the function. Once I understood what was allowed in each mode, it was easier, but I was confused for a couple hours. Second, and this is my main complaint, is that the dual band (2.4GHz, 5GHz) function isn't simultaneous. You can run at 2.4, or you can run at 5. If you choose 5, you only talk to 5Gig 802.11n devices and 802.11a devices. Any g and b devices are dead. I was hoping to set up my 2.4 devices on the primary network, and the 5G devices on the "guest" network, but there's only 1 control for the network frequency, and it covers both networks. So, if you would be happy with a speedy modem/AP/gigabit router at an awesome price that does EITHER 2.4GHz or 5GHz, buy it. if you want simultaneous dual band, look elsewhere (I'm getting a SB6120 and a Netgear WNDR3700)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with its performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I anticipated that my computer (an Asus laptop) would operate faster with this newer and supposedly improved modem. It has not. Nor has the newer and, again, supposedly improved router upgraded the performance of our IPhone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few month, have to reset by turn it off and turn it back on many times each day to get a good normal speed. Wish I can return to get something else.

    No, I would not recommend this to a friend
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