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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,238 reviews
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace my equipment, which was rented from Time Warner, and researched a couple of options before heading to Best Buy. Upon arriving in the department, I was greeted by a friendly sales staff whom directed me to this product...and I'm happy with the purchase, as it meets my needs. I'm sure there is more expensive equipment with more extravagant features, but this fits my bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to eliminate Comcast $10 monthly rental charge. It works good for my needs. A little slow, but that may be Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product, very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to replace the one I was paying Comcast to use. It works great! The techs/installers (two different ones) both said it would perform better than the one they provide because, according to them, it is better. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Not only is it more than fast enough to handle all of my data usuage such as streaming movies, multiple smartphones on my wifi, and gaming online, but because it is all on one package I don't have to worry about space or plugging in another router into the wall on top of the modem. Setup was super easy and I honestly didn't have to do much besides plug it into the wall and attach the cable from the wall from my ISP. Oh and BestBuy priced matched my price on the spot. Awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    lightening speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous owner of a Motorola surf board extreme. If you are a gamer, have other devices in your household that needs an Internet connection or have family members that use the Internet. This is the device to get. Existing cable internet needed. No more long wires traveling all over your house; connect instantly "wifi" wireless. Built in security. Password protected. Easy step by step instructions. Comes with a DVD manual. Fast speeds. Reliable connections. I recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great! Helped us a lot. Way better then the box we had from the local cable company. I am really happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Extremely Fast, Not easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo is extremely fast and works great, although if you have D-Link cameras, they are not easy to setup to this device.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade router/modem. Very Easy to set up and install. Signal strength is excellent and very easy to connect to computers, mobile devices, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 5 out of 5 stars

    Ease of use, great value & performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by Tech, performs well, nice price, easy to set-up!

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 3 out of 5 stars

    Works fine, but I wouldn't buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this modem/router combo. for about a month now. Set up was easy (though the Comcast guy did it for me). It does what it needs to do, but it doesn't give the fastest download speeds. Speed tests show that I am getting just about what we pay for at Comcast, not much more. Signal is noticeably weaker one floor above router. Next time, I'll buy a separate modem and router. But it works fine for now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very Good modem, Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems with it at all. Easy to install. Don't like to have to pay more for teck. support right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install and has never lost connection like my old router. It's also saved space and looks better sitting out versus a modem and router. Great product! Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Decent router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wifi coverage. Fast downloads. Configuring router takes a little more effort

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this product because my internet went down and the Comcast customer service thought it was the modem and the Comcast store has already closed so I went to Best Buy and picked this one. My internet is working great with nice speeds. Great Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great SURFboard cable modem uses DOCSIS 3.0 technology to ensure speed that lets you surf the Web and download videos, music and images with ease. The integrated wireless network (802.11n) is backward compatible with 802.11b/g access points.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cable modem with wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used surfboard cable modems for years without issue. This model is the best yet. By far the easiest setup, too! Cable provider is Cox and I was up and running without calling Cox in less than 10 minutes! Very smooth operation. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great replacement modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my old cisco modem go out and needed a replacement that could still host 4 ethernet connections and provide the speed needed for file transfer and streaming, while having security controls for kids, guest access, etc. This modem proved to be great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter instead of renting from cable company. She said it works great, has not had to reset it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This Cable Modem/Router Does It All!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have just switched from DSL to cable, and this item handles it beautifully. The internet is fast and without interruptions, and the wireless reaches the whole house. There are 4 ethernet ports in the back. Very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a 8 weeks now and no problems. Easy set up, called my internet provider and that's it! Up and running!

    I would recommend this to a friend
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