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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,238 reviews
  • Rated 3 out of 5 stars

    Better than Monthly payment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this to replace modem that I was leasing. Set up was a bit challenging and you have to call internet provider. Once completed, range was about the same but has intermittent signal drops and have to reset. Also, this modem DOES NOT HAVE PHONE OUTPUT so I had to keep other modem and get splitter (which also contributes to signal loss). Overall, I'm still pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to install. Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problem hooking it up. Recognized my internet with no trouble and works great with my smart TV. Seems just as fast as the router/modem Comcast was charging me for a $10.00 monthly rental fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Affordable Wireless Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router does the job I recommend for people with Internet to buy this router. I know the xfinity provides you with one but sometimes the come defected and you have to go through a trouble shoot just to get a new one. On the other hand you paying a fee for renting then router. Best to get your own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for charter cable clients

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finding the motorola surfboard extreme. My wireless internet is now faster than before. I am able to use many tools with this all in one modem/wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, have had no issues so far, and it will pay for itself because I no longer rent the equipment from the cable company. Ha ha Time Warner!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem/router so I wouldn't have to pay to use Mediacom's equipment anymore. While this product is a little expensive, it was completely worth it. The ease of installation was the best part. The wifi username and password are on the bottom of the product. If you're a little more tech savvy, you can access the equipment and create your own username and password. If you're not tech savvy, there are directions on the Installation CD that tell you how to do it. I have not had any problems with my equipment since I bought it a little over a month ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all in one router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is pretty fast, but not that reliable. I have had it cut out quite a few times with Xfinity, but have had no such issues with my old netgear router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup & works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the modem quickly and easily. Had to contact Time Warner though. The in store rep forgot to turn on the modem in the store. Not the product's fault. So far it works without incident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set this wireless-N cable modem up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to avoid paying a monthly rental fee at TimeWarner cable. Definitely worth the cost. Very easy to set up, and wireless reaches my entire apt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up works super fast. It is a really good modem to use for about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Combo router modem for cable internet interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surfboard was purchased to avoid monthly charges to rent from the cable company. It took 3 days to activate it because the password for Wi-Fi was unacceptable. The key is DO NOT include spaces in the password. I talked to 7 techs. Finally I talked to a Motorola tech. Then it worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Linksys Cable Modem died a horrific death, so I needed a replacement quickly for our internet connectivity around the house. This Motorola filled the bill quickly and just blew out the competition. I have better strength all around and outside the house, and the setup was incredibly easy. The longest part was registering the MAC with my cable internet provider. I highly recommend this product to others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this if you have comcast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this and Stop paying your cable provider every month for a modem lease! In less then a year you will have paid them enough to buy this modem outright, and everything after that is just throwing them extra money. This modem has been great and I have had zero issues with the wireless connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great and Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router was professionally installed, works great, and secure. Wifi speed has never been this fast and have not experienced any problems or network lag so far. I have multiple and different types of devices connected and constantly streaming video (desktop PC, PS4, iPhones, laptops, and tablet).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this as a replacement modem since the one I had prior was not strong enough for my entire house so far it seems to be working really well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very Good Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has not been a month and I only had to disconnect it once. Installation was not difficult as long as you followed instructions. Did not have to call anyone for help with installation. For the period that I have had it, it has been doing well. My download is very fast. All buttons on equipment is always lit. It works with all my equipment. I would recommend the purchase from my short experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an upgrade, so far, so good, works fast, easy to understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great and compatible with Comcast. Wifi work great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is easy to install and maintain and works nicely

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fits the bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as advertised - easy to set up and has a great range throughout my house.

    I would recommend this to a friend
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