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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 4,238 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    this router seems to have fixed my problem with dr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this router. it serves my purpose and is pretty fast and seems to be very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Modem/Router Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy my own Modem/Router combo when TWC decided they were raising rental fees. I love this one and it works great. It is just as fast as the TWC modem and actually it is about .50mbps faster but it's nothing to be noticed. It will pay for itself in 13 months. The only problem I've had with it and I'm pretty sure it is TWC doing it so I'll come back and rent their equipment again, is every couple days I have to reboot it by unplugging and restarting it because the speed will drop from 24.81mbps to 2.31mbps. After I reboot it the speeds are in the 24's again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Good Quality, No Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been one of the better ones I've seen so far. I haven't had any problems even though my ISP is known for not being very good. Signal strength could be a bit stronger, but it is as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Working great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after old one was zapped by lightning. Easy to hook up and working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Pretty good box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speeds it gives reliable to comcast no problems installing easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very easy. I love the convenience on router and modem combined. I don't see the 50mbps speeds my isp says I would get that's why I gave it 4 stars, but this could be the isp fault. There have been a couple of times when I was steaming it would buffer but again I don't know if that was the modem or ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    nice modem/router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently live in a single story home and always get a good signal with this. There are a couple laptops, tablets, and phones that all use the Wi-Fi and I haven't had any problems. I don't game online or stream movies, so I have the entry level internet speed. I occasionally watch tv shows online (not live) and my laptop buffers at times when the commercials come on but not while the show is playing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    surfboard modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient, easy to set up and no issues. The speed is sufficient for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better alternative to paying cable company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy to set up, this item is nice and compact and works beautifully. No need to pay a monthly rental or pay to have them set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Terrific Modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy out of the box setup. Modem and router functions very reliable and a user friendly installation guide is provided on line.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Decent Modem Decent Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this to replace modem that I was leasing. Set up was a bit challenging and you have to call internet provider. Once completed, range was about the same but has intermittent signal drops and have to reset. Also, this modem DOES NOT HAVE PHONE OUTPUT so I had to keep other modem and get splitter (which also contributes to signal loss). Overall, I'm still pleased with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Strong modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to save the monthly modem rental charge from Comcast. So far the modem has been working great. My cable and internet run fine, and there is enough power to run all my devices without a lag. I really can't compare it to anything yet as far as another brand but I would purchase this on again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    GREAT PRODUCT. EASY TO INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an excellent product with great support. easy to install and very reliable. don't waste money renting cable modem from Comcast!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Very happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace my NetGear router and two leased cable modems. Very happy with the dual purpose device. Savings in lease fees will pay for it in no time. Easy setup and install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Xfinity subtitute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola SURFboard gets an extra star just for being a substitute to comcast's modem that would cost you $5.00 a month for leasing from them. On it's own I would say it gets three stars because there are better performance options but this one is still great for all performance needs that are wired. For better wireless performance their are better ones of the same brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good modem for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is fairly easy to set up. It is much faster than the older modems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Fast...gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. It's fast, easy to setup, and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Easy to set up and fast speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a router I was renting from the cable company. It was easy to setup and install. It works great but hard to get a strong signal in some areas of my 3,200 sq ft home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my internet service and knew that my hardware had to be upgraded as well. I consulted with the Geek Squad at the store and discussed options for a combination modem/wireless router. This is what I bought. Super fast, haven't had any issues with being bumped off network or slow speeds when there are multiple wireless items running at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No issues to speak of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, no real connectivity issues to speak of. The router is in my office, downstairs on one end of the house, but I can stream to my Xbox upstairs on the opposite end of the house without trouble.

    I would recommend this to a friend
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