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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 4238 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem for its ease of use, reliable performance, and straightforward setup. Many appreciate its reasonable price and compact size, along with its compatibility with various cable providers. Positive feedback also highlights the modem's functionality and decent range. While some users noted that the signal strength could be improved, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 4,238 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Go for it. it works very well..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought another modem and router separately before. And I was always facing one issue or the other with them. This Router + Modem works very well. I have 25mbps connection from comcast and it provides me ~25 mpbps on my laptop with online speed test websites. I am fine with this .. The only thing that i need to do is to reboot it once a week. It gets someissues like wifi not available after few days .. i think it gets tired :) . So if you dont want any jazzy stuff line(which i am not sure this will handle because I have not tested it) , then this is the modem for you.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router & modem both work as they are supposed to. The price was reasonable, so it beats paying rental to my cable company each month. I didn't give it 5 stars only because it is only wireless 802.11n. If it had been 802.11ac for this price it would definitely be a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    combined router modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine, fairly easy set up, transmits to whole house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem/Router is an Excellent product for the investment ! Very easy to hook up and start using. No issues since we started using it about a month ago.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good modem and router combo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and signal distance excellent. The physical size of the unit is also a big plus in that it is not overly large. Excellent choice at the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast router and Modem 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product replaced its previous version at my house, and I couldn't be happier with the results. It works fast and was easy to set up! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easily installed and has worked flawlessly. No problems and I am very happy with the modem/router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good modem and router combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to upgrade my modem by Xfinity. This was a good option for an up to date, affordable modem and router setup. WiFi speed definitely increased. Easy setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great wireless modem and router in one!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. We have at least 3 electronics on it all the time and sometimes more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good for the most part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up is easy. changing the wifi password is a PAIN. the instructions say to login with the default user name and password is. password was invalid. i found the correct password using google. bottom line. if you don't need to change password, don't..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Replacement for Wireless Cable Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my wireless router I think mine came over on the Mayflower. I had changed the Comecast Internet so I decided I wanted both in on box. Did the recearch read all the reviews want to the website of the company that produces them (yes I'm one of those who looks at it all before investing) decided it was worth the money. Brought it home hooked the cable up my laptop by enthernet cable to it let it talk to my internet provider put in the passcode it gave me.READ THE PAPER WORK to find my user name and password the changed the long passcode to one I could remember. Now my husband's addiction to Creaglist cars and Trucks can go undisturbed. Great Buy well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 3 out of 5 stars

    Good Value but with a few cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable device that will pay for itself if you are currently renting a cable modem. Fairly easy setup and a generous amount of ports in the back for connections. The only downside so far is the range. The distance through walls is not very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Modem worked perfectly and was easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was reasonably priced, easy to follow instructions and worked perfectly once installed. I'm very pleased with the ease of replacing a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product for home and small office use. It has the capacity to support upto 100mbps downlink which is great at this price. Setup was like a breeze. I purchased this to replace my ISP's router from Time Warner and I forsee no regret as I'll save lot more in long term to avoid huge rental fee from TWC.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 4 out of 5 stars

    just fine, once I got it set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I first took it up it kept dropping the signal like the previous one, call their help desk, they were no help, but after tinkering with it for a while, determine there was too many other 2.4 gigahertz signals in the area, switch to five gigahertz, work just fine after that, slightly shorter range though.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Router and modem all in one unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router and modem is all in one unit. One less ac cord running from your wall, as well one less ethernet cable running from your wall to your modem. I live in an apartment, so the range is not an issue, so i cant give a true assessment on how good this is for a multi story home. the packaging will tell you on the back whether or not this is what you are looking for in regards to range. Delivers fast download speeds, which suits all needs whether it be media, online streaming of movies, or online gaming. Price is comparable to buying a quality modem and router together. So why not take care of it all in one purchase. I can say ive never really been disappointed with any of my motorola products I have purchased over the years. Definitely worth the money, unless you need something even faster which they also have for a couple of extra bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older, non DOCSIS-3 modem and WRT-54G with this unit. Once getting the modem to sync with cable provider (which took a couple of tries - not the modem's fault) setup was a breeze. Much better performance than old modem. Wireless-N connectivity works great - using it in a big house and it seems to have pretty good range.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered on line and got it in like 3 days so saved a trio to the store easy hookup and comcast was great its fast and reliable getting 56mbps

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Call cable company to Provision Before installing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this since I have been paying for faster internet service, but my old 5101 couldn't handle the upped bandwidth. It works great and I'm connected before my Mac even finishes fully booting up. There is definitely faster speeds and I do get my downloads faster (not lightning fast, but good enough to make me happy). Note: Don't just try to plug it in and get on the net. You NEED to call your cable company to 'provision' the modem. Otherwise, you will connect just fine, but your web pages won't appear. Simple as that. Once I called Cox and gave them all the #s off the modem that they needed, I was instantly online and it's been great ever since. I am in an apt with this modem and I can even go outside, downstairs and my ipad and iphone will still be connected to wifi out to about 90 feet (through the walls). Not bad in my opinion!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great technical service by manufacturer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install. I had interference problems with the factory settings but called technical service and the tech was extremely helpful, patient, and knowledgeable. One key was that I did not realize I would lose the service support of my cable supplier when I replaced their modem with my own.

    I would recommend this to a friend
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