Customers regard the A20 Gen 2 Wireless Gaming Headset favorably for its sound quality, comfort, and long battery life. Many appreciate its wireless connectivity, lightweight design, and reasonable price. Some customers have noted concerns regarding the volume, compatibility, and pairing process.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,983 reviews
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Great if you buy on it on sale!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Astros have always been known to be quite pricey, even the wired ones have a decent price tag on them. These specific headphones are absolutely great Mic quality is crystal clear, and the headphones themselves weigh nothing. Ive worn them over 6 hours at one point and never noticed them even on me. The sound quality is great and the EQ button lets you customize the sound to your needs for example gaming or watching a movie. The battery life is actually quite good for the features that it has, youll get a good 6 hours on mid volume before you need to recharge them. I constantly switch between using them on my PC and Xbox so having an easy wireless usb to just plug in is so convenient because it only takes 3 seconds to switch between the two. My only complaint is the price tag which is around 140$ with tax, thankfully i picked mine up on sale which i recommend waiting for as there are other headsets that perform similar for a lower price. All in all i have no actual complaints and they do what i need them to do.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent gaming headset. The sound is clear and despite being a bit heavy, they are quite comfortable. You can play with voicechat/in game volume through headset and can silence yourself when raising the microphone. Battery lasts a long time. Only complaint I have is that headset won't indicate when it's fully charged (light when plugged in will remain same color no matter how many hours you've left it plugged in).
Sounds like your Astro Gaming A20 Gen 2 is an excellent choice for a gaming headset! You're clearly impressed with its clear sound and how comfortable it remains, even with its weight. Being able to manage voice chat and in-game volume directly through the headset, plus the convenient mic-mute when raised, are great features. A long-lasting battery is always a huge plus too! The only minor inconvenience seems to be the lack of a full-charge indicator, which is certainly understandable feedback.
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Great buy must purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Astro Gaming A20 Gen 2 Wireless Gaming Headset is a fantastic choice for anyone looking for a reliable and high-quality audio experience. Right out of the box, the headset impresses with its sleek white and green design, making it a perfect match for Xbox Series X|S and Xbox One gamers.
The sound quality is exceptional. Whether I’m playing an intense shooter or a story-driven RPG, the audio is crisp and immersive, with clear highs and deep bass that bring every game to life. The wireless connection is solid, with no noticeable lag, allowing me to stay fully engaged in the action without interruptions.
One of the standout features is the microphone. My friends have commented on how clear my voice sounds during gaming sessions, even in heated multiplayer matches. The flip-to-mute mic is super convenient, making it easy to toggle communication on and off without fumbling with settings.
Comfort-wise, the A20 Gen 2 doesn’t disappoint. The ear cushions are soft and breathable, perfect for extended gaming sessions, and the adjustable headband ensures a secure yet comfortable fit.
Overall, this headset delivers on all fronts—great sound, clear communication, and a stylish design. If you’re a gamer looking to upgrade your audio experience, the Astro Gaming A20 Gen 2 is worth every penny!
Thank you for your kind words about the Astro A20 Gen 2! We're thrilled to hear you're enjoying the exceptional sound quality, reliable wireless connection, and comfortable fit. We strive to provide gamers with the best possible audio experience, and we're glad you're loving it.
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great Product, bought twice
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had originally bought the PS Network headset for my stepson and he loves them. They are really comfortable and adjustable, the sound is clear, the charge is great. My stepson was gifted an Xbox for Christmas and we asked him if he wanted the same headset or if we should try a different one, he quickly responded with i want the same headset! So now he owns both, one for each network.never have a problem with them, they look awesome and are very durable. The charger is really long as well which is perfect when he hangs them on his gaming desk.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall the headset is great for gaming, I do understand some of the complaints that some people have but everyone will see this headset differently. It’s a good solid headset that gets the job done. I’m happy with the purchase. The sound is good and the bass notes are solid, certain noises can be quiet but it isn’t a problem most of the time! Plus the best part is you can use it with a pc and xbox so that helps a lot
That's fantastic to hear! We appreciate you sharing your thoughts on the Astro Gaming A20 Gen 2 Wireless Headset. It's great to know that you find it a solid headset that meets your gaming needs, especially highlighting the good sound, solid bass, and the versatility of using it with both PC and Xbox.
Pros mentioned:
Sound quality, Wireless
Rated 4 out of 5 stars
Could be better
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound is good. The connectivity is good. My two issues with the headphones is the volume roller is in a terrible spot if you move your head you will ultimately adjust the volume up or down. Last issue is when you don’t want to use the headphones you have to disconnect the dongle.
I would recommend this to a friend
Brand response from Logitech
Posted .
Thank you for sharing your feedback regarding the volume roller placement and dongle use on your A20 Gen 2 headset. Your input is valuable for improving the product experience. We appreciate you highlighting these points.
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Astro
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very comfortable. Light. Durable. Long battery life. Great sound. And easy to use. Great price. Very good product and highly recommended to anyone.
We're glad you're enjoying the A20 Gen 2! Its immersive sound and comfortable fit are designed to enhance your gaming experience. Thanks for the kind words!
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
It berry good
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It sounds great and has good audio clarity They are very loud and have good charging quality
I would recommend this to a friend
Brand response from Logitech
Posted .
We're thrilled to learn you're happy with the Astro Gaming - A20 Gen 2 Wireless Over-the-Ear Gaming Headset. Thank you for sharing your feedback with us!
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Works well!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This headset is lightweight and has good sound quality, different settings allow for bass boost, mid and high boost. Mic quality is decent, sounds like you’d expect a mic to..obviously not going to be a high quality podcast mic. I have a large head and would say comfort for me is about 7.5/10. The headset fits comfortably but would be even better if it had a little more room to play.
Thank you for your feedback on the A20 Gen 2 Wireless Gaming Headset. We're glad to hear that you appreciate its lightweight design, sound quality, and customizable settings. We also appreciate your feedback regarding the microphone and comfort level. Your input is valuable as we continue to improve our products. We'll take your comments into consideration for future designs. Thank you for your understanding and continued support.
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Affordable top tier headset
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing headset, I’ve bought this headset 4 times now with 2 of them being the Xbox version. Have a pair each for myself and then I bought my brother a pair of each for his consoles. Super comfortable for long (8+hrs). Has a great mic and even better audio. Super great value for the price of this headset, have owned my pair for over 2years and have never had a single issue
I would recommend this to a friend
Brand response from Logitech
Posted .
We're thrilled to hear that our headset has exceeded your expectations and that you've been so satisfied with it for over two years. Your recommendation means a lot to us.
Pros mentioned:
Price, Sound quality
Rated 5 out of 5 stars
Great set of headphones !!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking into buying wireless headphones and I found that this item is really worth its price .its simple and all you need to connect them is a usb drive that comes with the headphones. If you’re not trying to spend like 200 for the a50 headphones, this is a great alternative for the a50s. The audio is pretty loud and the mic is overall good.
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent for my ears , fitted and comfortable to both of my ears!
I would recommend this to a friend
Brand response from Logitech
Posted .
We’re honored by your feedback. Knowing our product is serving you well is the best reward. Thanks for choosing Logitech.
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love this they work great, amazing sound, great price, well worth the money
I would recommend this to a friend
Brand response from Logitech
Posted .
We appreciate your support and are happy to hear the Astro A20 Gen 2 Wireless Gaming Headset is serving you well. Your feedback helps us improve every step of the way.
Pros mentioned:
Sound quality
Rated 2 out of 5 stars
ASTRO A20 Review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In all honesty, when I first purchased this headset, I expected it to function at a much higher capacity than what I got; instead of meeting my expectations, they severely plummeted when I found that the Astro Software that you are recommended to download is actually either not available or has been discontinued by Logitech. With this being said, since said software is not available, this severely limits the capacity that the headphones could potentially function at. It's honestly disheartening because I heard good reviews from my online friends, and the affordability was a nice bonus. Although, the thing that really took the cake was the pitch speed of my audio to the point where listening to music and gaming felt so uncomfortable and almost unbearable at times. If I lived in closer proximity to a Best Buy Location these would have been taken back within the appropriate amount of time to get a refund, but after 15 days, you are not able to return them. The only redeeming quality that I can give is that the mic is comfortable on the head and that the mic quality somehow fixed itself over time...but still occasionally has some issues with pitch speed when I launch certain apps like Spotify on PC. One more thing: if you are a PC gamer, you are better off spending more money on the Astro A50 & any other later series that actually has working compatibility with the Astro App ! I hate to give such a review, but it is quite deserving for what it has to offer. I am optimistic that they fix linkability with the current status of the app so that the headphones I am stuck with actually have software that works instead of me spending hours on Reddit attempting to fix a defect with the headset or looking for software that doesn't even exist. A complete emotional roller coaster and wild goose chase.
We are very sorry to hear about the issues you've experienced with the Astro A20 headset and the lack of functionality with the Astro software. Thank you for sharing your feedback. To help resolve this, we recommend contacting our social care team at [email protected]. Please include the following information in your email:
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good headset, sound quality is great and they fit well even though i have gauges, which is a huge plus over my last headset
I would recommend this to a friend
Brand response from Logitech
Posted .
Thanks for the kind words! We're glad you're enjoying the sound quality and comfortable fit of the Astro A20 Gen 2. We appreciate your feedback and will continue to strive for the best possible gaming experience.
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
headset review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i’ve been using this headset on my ps5 and pc and it works great! the sound is incredible and battery life is pretty decent
I would recommend this to a friend
Brand response from Logitech
Posted .
Thank you for your kind words about the Astro A20! We're thrilled to hear that you're enjoying the exceptional sound quality and wireless freedom they provide across both PS5 and PC.
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Wireless Xbox and PC compatible Headphones
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very comfortable, great sound quality, works with my xbox one x and PC, sound balance with chat, adjustable,charges with c charger included,overall great product if i could find one thing wrong i would say people surrounding user can slightly hear what your listening too. I would recommend these to anyone looking for wireless xbox or PC headphones .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, also very comfortable. Sound quality is superb. No lag or distortion. Microphone is very sensitive, set it to it’s lowest setting.
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Wonderful Headset
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought to use with PlayStation, setup was really easy and these headphones are so comfortable!!
I would recommend this to a friend
Brand response from Logitech
Posted .
Thanks for the great feedback! We're glad the A20 Gen 2 headset delivered an easy setup and all-day comfort for your PlayStation experience. Appreciate your support!