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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $139.99

Customer reviews

Rating 4.5 out of 5 stars with 1058 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the A20 Gen 2 Wireless Gaming Headset for its great sound quality and comfortable design. Many appreciate the advertised battery life and the convenience of its wireless capabilities. However, some users have noted concerns about the volume and the headband design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,058 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Most Comfortable Headset I’ve Ever Owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good headset for quite some time, i was spending hundreds of headsets that are supposed to be good and comfortable when they’re quite the opposite. This headset has a ton of good reviews across the board, but was still nervous. However, I love logitech. I just want to start by saying this headset for its price, is by far the MOST comfortable headset I have ever owned. The ear pieces are that really soft velour kind of fabric, i have fallen asleep in this headset its so comfortable. I saw in another review that they disliked the fact that the volume wheel doesn’t separate the voice and game chat. Thats what made me nervous because i enjoyed with Turtle Beach 700 that they have a volume wheel for voice AND game chat. However, where it says “Voice” and “Game” by the volume wheel, those are buttons and they help adjust your audio mix. HUUUGE game changer. I most definitely would recommend this headset, if there was ONE thing i could change about the headset is how long the mic is. But other than that, i think im sticking with this headset for a long time for sure.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your kind words about the Astro A20 Gen 2 Wireless Gaming Headset! We're thrilled to hear that you're enjoying the headset so much, especially after experiencing discomfort with previous headsets. We're glad you found the A20 Gen 2 to be incredibly comfortable, with the soft velour earcups providing a luxurious fit. We understand your initial concern about the volume wheel and are happy to hear that you've discovered the dedicated buttons for adjusting game and voice chat volume. We appreciate your feedback regarding the microphone length. We'll take your input into consideration for future product development. Thank you for choosing Astro Gaming. We hope you continue to enjoy many hours of immersive gaming with the A20 Gen 2! Logitech

  • Pros mentioned:
    Sound quality, Wireless
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Lacks comfort, but offset by convenience

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a wired version of this companies headset in the past and its been the best headset i have ever used. I still use it on my console today. Knowing this I was excited while opening up this headset. Once I got them in my hands I was a little let down to be quite honest. The build is not as sound as my other pair and the padding around the ears is subpar. The max size of the headset is on the small side too. (Please keep in mind that this headset is designed for the new consoles coming out but all testing of this product is related to the most current 4k version out today. I am waiting for my pre-order to arrive) Now, build and comfort aside, this headset truly IS wireless as it connects via bluetooth plug in that goes directly into the console. Sound is good but nothing compared to my other wired version. The power and pairing buttons are located on the side of one ear phone. I must say its nice to be able to keep my headset one while grabbing a beverage and not having to worry about wires. All in all, this unit could use some focus on comfort as it lacks in that category. On the other hand the wireless nature of the set is outstanding and with accompanying sound being decent I would still recommend this product to anyone looking for a true wireless headset for gaming/streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Good, with some quirks

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being in a pinch and trying headphones in the store, these astros felt like a cloud on my head. Honestly, these felt really comfortable and doesn’t squeeze my head. There is no sound suppression, which I don’t really like anyways. The lightweight nature of it is amazing, but the mic quality is mediocre. Perfect headset for an Xbox, but you might want to look for a better one if you’re going into pc gaming. It works for pc, but I don’t really get enough bass in these, so I wouldn’t recommend these as your first option. As for wireless headsets goes, it has really good range, top notch comfort ability, decent sound, mediocre mic, and decent battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Decent gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset to replace my previous Xbox One wireless headset that was not compatible with the Xbox Series X. After having used the prior one for YEARS, I was disappointed to have to buy another set. The prior required a Digital Optical Output which is not present on a Series X console. The A20 uses a USB dongle for connection to the console. That being said - I find the A20 to be a decent mid-range headset. Pros - I found it to be extremely simple to hook up and get going. They are snug around the ears and keep outside noises to a minimum while being very comfortable to wear for hours on end. The battery life is pretty much 'as advertised' based on my experience in the last month of using them. The controls are very easy to use. The sound is 'good' but not 'awesome' in comparison to my last headset. Completely wireless is the only way to go, IMHO. Cons - While I do find the sound is 'good', I do find footsteps to be less noticeable than with my prior headset (although having recently changed from COD Cold War to Vangard, I find them to be less obvious in Vangard overall). Directional noises are pretty decent though. While the headset is very comfortable, for me, I'd like just a bit more room to adjust the headband slightly higher (although I do have a pretty big head) so the earcups would be a touch lower on my ears (make sense?). My last headset had separate volume controls for game sounds and chat - the A20 does not, so all sounds must be adjusted in Game Settings, not on the headset itself, which was much nicer. My BIGGEST gripe with the A20, is the lack of voice/mic monitoring. By this, I mean the ability to hear your own microphone in the headset. It's like wearing headphones or regular earbuds at a decent volume when listening to music and trying to talk to someone. You aren't really sure how loud you are talking - your own voice is muffled to yourself. If I hadn't had my last headset, or you have never had this feature, you may not even notice this. I dd have this feature and it annoys me to the point that if I would have had more time after purchasing these, I would have probably exchanged them for a different model to compare. I used them probably twice and then left town until my return window had passed. I am getting used to this though. It's not terrible - just very different than what I have been using for 7 or 8 years - and I have been using these for about a month. Oh yeah - included directions are virtually USELESS. I went online to figure things out. Once you know things, the directions make sense but before that, not so much. I have seen Quality comments about the A20, but I find them to be of good construction feel. My last set was 'known' for cracking issues with numerous complaints but I made it through 7 years with only minor issues eventually showing up (that were easily remedied) but I am not rough with my headsets and I'm not a kid - so experiences may differ. These do feel more solid than my last headset though. Overall - good headset. Not perfect, but good. The long CON section is not about more Cons - just trying to explain them in more detail. Cons are more important to understand well. The Pros are pretty self-explanatory.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Sound quality

    Rated 5 out of 5 stars

    An Affordable Headset That Has It All!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a terrific headset! And what is not to love? It has a great price, it is crystal clear, players tell me the mic is crystal clear with little background noise, there is plenty of spare volume to help find those campers hiding in the bushes in your favorite shooter game, the excellent battery runtime is beyond ridiculous and did I mention that all this comes in a WIRELESS headset. And not a slow Bluetooth headset that will get you killed in a shooter game, but a fast 2.4 wireless headset that is faster than your reflexes. You just gotta love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The BEST

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've ever had. Comfort. Sound quality. Battery life. Range. The best.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the exceptional comfort, immersive sound quality, impressive battery life, and reliable range. At Logitech, we strive to create premium audio experiences that enhance gameplay and elevate entertainment. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One and Only

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! I play games where sound cues are everything and they don’t miss! I love that you can adjust the volume to your party or the game depending on what you are doing. For wireless headphones I don’t notice any sound delay! I’ve used others and they are either uncomfortable or the sound quality is not all that. Highly recommend for the price!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the enthusiastic review. We're thrilled the A20 Gen 2 delivers the precision, comfort, and wireless performance you need for immersive gameplay. Logitech

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best for the value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longest battery life I've had in a wireless headset (16-20 hours) Better sound quality than my last 3 sets of $100+ turtle beaches They are LIGHT And surprisingly comfortable if you wear glasses. Requires one of your USB ports to be dedicated for the wireless pod Occasionally have an issue on first gen Xbox ones where audio will stop working until the USB is pulled out and put back in Could not get this issue to reproduce on an Xbox One X

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best of the “cheap” low ends! Use on consoles only

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the Astro A40 wireless gaming, and the plastic is much cheaper feeling. However I’ve dropped these 100 times already. Mostly my cat knocking them down but still enough of a fall. They have yet to even crack. The quality of sound is pretty good. The mic is ok, friends said it does have a hallway sound to it but not a massively bad one, just like a small echo. Now keep in mind these are in the realm of cheap headphones, and while not as cheap as turtle beach, they are better than the cheap ones from that brand. I will always recommend Astro over TB any day. You can find better but at what cost. Go with these!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's some incredibly detailed feedback on the Astro Gaming A20 Gen 2! It's understandable that they might feel different from a premium set like the A40s, but it's genuinely impressive how resilient they've proven to be, surviving all those drops without a scratch. We're glad the sound quality meets your needs, and we appreciate your candid thoughts on the microphone's slight echo effect. Your strong endorsement for Astro in the value segment, especially over other brands, truly stands out, and it's clear you've found a solid performer that offers great value without breaking the bank. Logitech

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Headband

    Rated 4 out of 5 stars

    Good mid-range headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good. Sound quality is pretty good, though it does lack the bass of some headsets I've had. You can flip the mic up to mute, which is handy. Ear comfort is good, though I get some pretty uncomfortable pressure points from the headband portion of the headset. It should be noted that I shave my head though, so I don't have hair to act as a cushion for the headset. Over all, a decent unit for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Great Gutz No Body

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones. There's no arguing that fact. These are my first pair of wireless headphones for my Xbox One X and they definitely do the trick. Latency is at a minimum and the sound is top notch, The mic allows for clear and uninhibited chat. the directional surround sound is creepy good. The bluetooth connectivity is fabulous. I mean, dang! This is what you want in a great pair of headphones, much less, a pair of wireless headphones. The dongle transitions easily between the Xbox One X and my PC like a champ. From the way I'm gushing over these things and by the score I gave it, you're probably awaiting a big ol' BUT. Well, I'm not one to disappoint. Guys and girls. parents and guardians, hear me now. These headphones are for adults that appreciate the value of a dollar. What I mean by that, is simply this. The build quality of these headphone are a step below Fisher Price. These things are just one rage quit away from the trash or a bunch of masking tape. They're poorly built. Simple as that. These are are great sounding a performing headphones, but $119.99 is too much. I recommend these only to grown folk.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones at an affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They have a long lifespan and are very durable. The ear muffs are very comfortable. You are able to wear them for hours with no discomfort. The sound quality is crystal clear. And the mic never has any problems. No crackling, static, or disturbance. Overall 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your glowing review of the Astro Gaming A20 Gen 2 Wireless Gaming Headset! We're thrilled to hear you love the comfort, durability, and crystal-clear sound quality, along with the reliable mic performance. Your 10/10 rating means a lot to us! We’re glad the headset is enhancing your gaming experience, and we appreciate you sharing your feedback. If you have any questions or need further assistance, feel free to reach out. Happy gaming! Logitech

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones and mic

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, battery life lasts for hours. Crisp sound in and great mic.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the encouraging feedback! We’re glad the product is working well for you. Your support helps us keep innovating. Logitech

  • Pros mentioned:
    Battery life, Comfort, Wireless

    Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my Gen 1 Astros for the new Xbox series X. I love the fully wireless feature. Every once and a while I have to restart it but not a problem. the presets are great but currently they do not have support to change anything on astros website.the old Gen 1s would beep non stop when the battery was dying but with these gen 2s they beep at 30 percent to tell you that they will need charging soon. Very flexible and comfy for the price. the have a 16 hour battery life so not a problem if you plug them in after use. They take 3 hours to fully charge. Would recommend buying with the new xbox but stay away from them if you have the original xbox, they require a reset quite often.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great , fits great , soft around the ears . Can play for hours with out getting anoyed with presure . Best part it the sound while playing call of duty . You can hear what direction footsteps are coming from . Will buy again if these ever break .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro Gaming - A20 Gen 2. We're delighted to hear that you're enjoying the comfort, sound quality, and immersive audio experience.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great, very loud. Comfortable. Adult quality.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Very loud. It has a click-style Volume up/down knob (like a computer mouse) with a button right above and right below the volume knob so you can fine tune the mix between chat and game audio. Once you set your mix, you can turn the volume up or down. There's also another button for (I believe) 3 difference preset EQ settings. I say Adult Quality because with one drop (dog grabbed the charger cord while plugged in), the headset fell about 3-4 feet and the volume knob did break and stop working. So the quality is questionable. Very "plasticy" design (lightweight) but comfortable ear muffs.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your experience with the Astro Gaming A20 Gen 2 Wireless Gaming Headset. We're glad to hear you appreciate its loud volume, comfort, and customizable audio settings. We'll investigate the durability concerns you mentioned regarding the volume knob.

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Boom Baby

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! The sound is boisterous and clear, voice chat is very clear, the size fits my ears better so they don't hurt after playing for hours, and there's even an equalizer on it so you can change between more sound or hearing that game chat over the sound. My only gripe? I wish it switched between adjusting for sound and adjusting the chat better. Rolling the volume button up and down isn't very efficient but these are some great wireless headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    It’s good quality for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, if you play R6 I can hear everything, along with the noise cancellation. The charging is kinda iffy at some times, but once charged it last a few days. It is comfortable to wear.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! We're thrilled you enjoy the A20 Gen 2's sound quality – pinpointing every footstep in R6 Siege is exactly what it's designed for. The noise cancellation is another plus for focused gaming.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and fits very comfortably. Super light.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Astro Gaming - A20 Gen 2! We're delighted to hear you're enjoying the great audio, comfortable fit, and lightweight design. We appreciate you choosing us. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nice on your head, sound is very good especially for directional noise in shooter like Cod & Arc Raiders. My only complaint is tuning the sound between chat and game but it may be user error . Would recommend

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback! We're glad to hear the A20 Gen 2 delivers excellent directional audio for your games. We understand your experience with balancing chat and game audio, and that's valuable insight for the team. Logitech

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