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Customer Ratings & Reviews

Your price for this item is $53.99
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The comparable value price is $269.00

Customer reviews

Rating 4.4 out of 5 stars with 1294 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the ease of use, affordability, and compact size of the 14" Chromebook. Positive feedback also highlights its performance and battery life, making it suitable for everyday tasks. However, some users experienced issues with screen quality and compatibility with certain programs. Concerns were also raised regarding the amount of RAM available.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,294 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Light computing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this for light computing and it was fast. What I did not like was it was not a touchscreen it it wasn't for that, I would have given it 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    ASUS - 14.0" Chromebook

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    speed and value appropriate for price paid but disappointed when $0 offered for upgrade in less than 6 months after purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    I'd buy it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in value. Good to excellent in accessibility. There is no caps lock and the search key is where caps lock should be. Otherwise, perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chromebooks are a disappointment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got to be honest with you, ASUS makes a good product but ChromeOS is not a good OS. The hardware is mostly good but the battery is now at 85% heatlh after almost 2 years of use. Other than the battery, the device's hardware is great. As for ChromeOS, it is a terrible OS with a terrible UI and it just doesn't cut it, in my opinion. Take my advice and don't waste your money on *any* Chromebook. Save your money and buy a high end tablet or a decent Windows laptop. Chromebooks are a lot of hype and hot air that just don't deliver.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    ASUS 14.0 Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item on the recommendation of a Best Buy employee and have not been disappointed. It was on sale as well as offering a larger screen and is very light making it a joy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good purchase with a couple of frustrating issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook works well for my needs. My only complaints are that there is no CAPS lock key and in its place is a key that takes you away from whatever you are typing. The other is that it is really sensitive to touch and movement. Sometimes it closes what I am working on. These are really just minor inconveniences and sometimes frustrating. But I have to say for the price it is a good little machine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to purchase a Chromebook at first, but i’m glad I made the purchase. I assumed this computer would be a really slow and cheap version of a standard laptop, but I was proven wrong. I spent a lot of time talking with the Chromebook sales associate, who explained the Chromebook in detail. So far this computer has performed just like any other laptop I’ve owned in the past. My only dislike is, this computer doesn’t have a number pad. I work in healthcare, so I rely on the number pad for inputting patient numerical data. It would be nice not to have to purchase a separate keyboard just to have access to a number pad. Overall, this computer has exceeded my expectations and I would highly recommend purchasing one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Chromebook for light/medium web browsing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Chromebook purchase. Got it on an excellent sale which was pretty helpful. Not spec’d for those needing to do lots of zoom calls or schoolwork. But, I got it for basic web browsing with a screen larger than my phone and a real keyboard. Occasionally for remote access to my desktop Windows PC. Fits those needs but wouldn’t use it for much more than that. Especially not anything GPU or CPU heavy. Lags a bit when streaming like Disney or Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mobile workstation feels incredibly premium and provides plenty of processing horsepower to handle demanding tasks. It has a sharp, bright Mini LED display, a spacious, tactile keyboard, and a gigantic, responsive touchpad.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good product. I was unlucky though

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it from the store and was using it for two weeks. This Chromebook has decent performance, battery life and display. All specs matched as illustrated in the best buy's website. A day after the return policy expired, it stopped charging. I took it back to the store and the store manager was kind to accept my return request. I ordered a better one (Lenovo Flex 3). Thank you Best Buy for your world class customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.... ............., ......,..... good.....,.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    A fairly average Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to use. It's a Chromebook like the others, but without the battery life. I suppose you get what you pay for. I figured I'd buy an inexpensive Chromebook, as my partner uses it for email and web browsing. The battery would die overnight, so I returned and purchased a different one. I suppose it would be good for you if you need a basic laptop and can plug in most places, which was no our case.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BrianPDX,

      I'm sorry to hear that the battery life didn't meet your need and you had to return. What you've experienced was not intentional and this is a random case. I will pass this over to our product team for further improvements. If you have any concerns about another model, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether you need a Chromebook for the first time, or you're looking to upgrade to a newer model, this ASUS is a great deal. Full HD screen (1080p), plus plenty of power for most tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ideal if you're looking to browse the net

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife. She was looking for a laptop to watch youtube, surf the net and check emails. Really great size and light enough for her to take with her to local favorite coffee shop.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    My Last minute decision to get what i needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed and wanted, besides No touchscreen, No added mouse, And/Or No protector sleeve or carry case.. but either way, i am very happy with this laptop and proud that I chose it when i was comparing laptops, right before i went into the store.. AND it was the Last One In Stock and the store was about to close in less than 15 minutes. I was surprised the sales staff took their time with me and didn't rush me out or try selling me something more expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    If you don't need Windows...go for it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is an excellent value...you get a nice and adequate computer. Not the fastest, of course, but adequate for many purposes. Bear in mind that is is not a Windows operating system, and some Windows-based programs cannot be accessed. Just do a little pre-purchase research to be sure the things you like to run are doable on a Chromebook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great purchase easy to use and very fast !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my father in-law , he loves having the world at his fingertips when he is relaxing in his chair . Great computer fast and easy to use especially for those who are not necessarily tech savvy !

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Serves its purpose adequately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough little Chromebook for a tech-resistant older adult. The speed is fair, the size and weight is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money on more expensive laptops when you could own a Chromebook! Powerful little personal computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great chromebook for basic computing needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Chromebook for a person who needed it for personal uses, shopping, viewing videos, etc. The device is very user friendly, easy to use, and lightweight.

    I would recommend this to a friend