Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the affordability, light weight, and attractive color of the 14.0" Laptop. They appreciate its user-friendly interface and extended battery life, finding it suitable for gaming and its size convenient. On the downside, some users express concerns about its slow performance, small screen, and inconveniently located number pad.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Light weight
Great for home office
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light weight and user friendly, works great for my home office.
I would recommend this to a friend - Cons mentioned:Slow
Low cost, get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Processor is very slow. The number pad is placed in an awkward spot. When using left and rite buttons, often you turn on the number pad and type numbers instead if clicking.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear dwtrisch,
I'm sorry to hear that you are unsatisfied with the performance and design of this device. This is absolutely not the kind of experience that we want any of our customers to have. Regarding the NumberPad, if you haven't already I would recommend disabling it when you aren't actively using it to return the trackpad to standard function. I will forward your feedback to the Product team for review, but if you have any general or technical questions, please email me at [email protected] and include case #N2104050225 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
Very well made and cheap!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the laptop is awesome! It’s small and actually pretty fast. I gifted it to my mother but I did mess around with it. The memory is huge and the best part is that you can upgrade parts in this laptop! The keypad is useful if you constantly run numbers. Be careful though because the computer is very light so any hard drop might not end up good.
I would recommend this to a friend- Pros mentioned:Easy to use
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is amazing easy to use and the windows 10 works perfectly
I would recommend this to a friend - Pros mentioned:Easy to use
Excellent!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, fast and easy to use. Works really good!!!
I would recommend this to a friend - Pros mentioned:Color
Pink Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who doesn't like a pink laptop. I would purchase again.
I would recommend this to a friend - Pros mentioned:Color
Laptop for remote learning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for remote learning and my daughter loves the color!
I would recommend this to a friend GREAT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT WORKS GREAT AND IT IS AWESOME AND FUN FOR GAMIONG SYSTYEM
I would recommend this to a friend- Pros mentioned:Light weight
Awesome buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Very light weight and compact design.
I would recommend this to a friend - Pros mentioned:Easy to use
Laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Best laptop I’ve had. Easy to use.
I would recommend this to a friend - Pros mentioned:Light weight
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente laptop, fast. Very unique and thin. Light weight
I would recommend this to a friend - Pros mentioned:Price
Good Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for on the go computing. At $219 it’s a good deal
I would recommend this to a friend - Pros mentioned:Price
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price and love the quick shipping.
I would recommend this to a friend - Pros mentioned:Price
excellent product from bestbuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good product, good price too, highly recommend this.
I would recommend this to a friend - Cons mentioned:Screen
Ed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen has already went black and need to go to Geek Squad since the closest Best Buy is 95 miles away. Not thrilled. And this is the 3rd one of these I have bought.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that your unit screen went black. This is absolutely not the kind of experience we want any of our customers to have. Have you updated to the latest OS? If your issue was not resolved, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:Price
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price for such wonderful laptop,I’ll do recommend
I would recommend this to a friend - Pros mentioned:Easy to use
Well organized. Easy to navigate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Easy to set up and easy to use. Great price.
I would recommend this to a friend - Pros mentioned:Price
Perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for my little kid’s online zoom classes.perfect!
I would recommend this to a friend - Pros mentioned:Easy to use
michelle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the computer. Still trying to figure it out.
I would recommend this to a friend - Pros mentioned:Price
Nice computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer for my granddaughter. Quality for the money.
I would recommend this to a friend