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Customer Ratings & Reviews

Your price for this item is $186.99
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The comparable value price is $219.99

Customer reviews

Rating 4.2 out of 5 stars with 555 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the price, speed, weight, size, performance, and battery life of the 14.0" Laptop - Intel Celeron N4020 - 4GB Memory - 64GB eMMC - Star Black. They find it to be a great value for the price, appreciate its fast and efficient operation, and love how lightweight and portable it is. The perfect size and sufficient performance make it a great choice for everyday tasks. However, some customers have concerns about the limited storage space, lack of a side keyboard, and the processor's inability to handle demanding tasks. Others have mentioned that the 4GB of RAM is insufficient, but this can be offset by using Microsoft OneDrive. Additionally, some users have found that the laptop is not suitable for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 555 reviews
  • Rated 1 out of 5 stars

    Junk.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, the laptop worked great for my daughter and I. We probably got on it 2 x’s a week. 2 months and 2 days in it stops running. Save your money for a system that’s worth your tendies.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RaisingRipples,

      If the laptop will no longer boot up or it's just black screen, please do the following.

      Verify if the AC adapter is connected properly from the laptop to a known good power outlet or AC source. Try another power source. Try to press and hold down the power button to shut it down completely, just in case laptop is not in hibernate mode, wait for at least 10 seconds then power on. Please wait, if the system is applying updates in the System Registry, it will black screen temporarily. If it still black screen after a few minutes, at least 10 minutes, please repeat the power cycle process again. Also, please try to disconnect the power cable and let the unit drain for 24 hours to clear the memory. This will reset the hardware to default settings. After doing this, please reconnect your AC adapter, do not power on the laptop until the battery was charged.


      ​If you need further assistance, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Great Laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best budget laptop available. Quick reliable no known glitches or defects & pretty decent battery life. Well worth the $200

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    No memory

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what someone would do with this. It has no memory. 64gb but it comes with over 40 gb filled. I need a basic computer. Microsoft Office, 1 non-Microsoft program of 84 mb, and itunes. It couldn’t handle it. And it got so full, it couldn’t do anything including uninstalling the software to make space. I ended up doing a factory reset and buying external memory. Then I had to spend over an hour researching how to change the settings so nothing went on the c drive. Messed that up and it got filled up and I had to restart. I have no idea what one would do with this computer other than basic web browsing that most everyone does on their phone.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We appreciate you sharing your feedback on this model. We're sorry to hear about the unfortunate experience you're having with this model. Rest assured we will have this information passed on to our team for a review.
      We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information, you can reach out to us at our Official ASUS North America Support twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    My little notebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this little notebook and it is perfect for me. I'm not a surfer or a gamer. It does exactly what I need it for. Pay some bills, order a few things here and there, write letters on WORD, keep a few spreadsheets in EXCEL, saves my pictures and my music. So it really does alot for me. All that I need it to.

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hi cys99, thank you for your great review! Enjoy your new Asus laptop and the performance of your Intel® Celeron® Processor N4020.

      Thank you for choosing Intel!

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer for the price I’m still getting use to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop for basic functions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop if you are not using it that often. I just use it to surf the web and is the Microsoft apps (Word, Excel, etc.). I would recommend having an external hard drive since Thee isn’t a lot of space. The number keypad is cool but remembering to turn it on and of can be annoying. Overall, I like it. It’s a good holdover until I can afford a MacBook Pro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had great luck with asus products before. This one is no different nice compact design light weight, windows 10 is a good operating system. The battery life is superior

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good laptop very fast processor my kid lick it plus no problem at school and nothing very good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. I got this for my wife as a Christmas present. She makes quilts so this is an easy way for her to plan out her patterns.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great little computer for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! Lightweight, the keyboard on the front is fantastic and the screen looks good. I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good find!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific laptop, got one for my daughter and wife. Great price functions well, excellent for their needs, email, websites, social media, Youtube, et al. .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice comuter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer as a gift. It is anice computer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment for the price paid, weight, color perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids needed a laptop for light entertainment and school.I knew ASUS a good brand .when I see it ran windows I knew it was worth it. Runs Minecraft, terraria and roblox. Way better than a chrome book. I recommend this purchase over a tablet Because of the keyboard and OS.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent student computer for the price. Nothing fancy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Sized Laptop for Travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Battery life. The weight is perfect to fit under the desk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good home use laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great home use laptop. I have been able to watch movies on it, video call and other general items with no issues. I am having issues with a recent update and the computer didn't work well with the latest windows 11 update.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gor the most part. It gets the job done. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to. I don't do anything fancy on it, just hundreds of playlists. But it is fast and makes my job easier.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Asus Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price definitely would buy again

    I would recommend this to a friend