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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4 out of 5 stars with 11 reviews

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82%
would recommend
to a friend

Customers are saying

Customers highly value the low price of the 15.6" Laptop with Intel Core i7, 8GB Memory, and 500GB Hard Drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is fast and is working great I have had it for a month now.

    I would recommend this to a friend
  • Cons mentioned:
    Poor customer service, Stopped working

    Rated 1 out of 5 stars

    I wouldn't give it any stars if that was an option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer because I needed a Windows 7 Pro machine for my business (after Microsoft jambed Windows 10 onto my other computer). When I received it I was unimpressed with the cheapness of the case, and keyboard. It felt very cheap and flimsey. I do not currently travel with my computer, it sits in my office so I felt I could live with that. The keyboard is clunky and the indicator lights are hidden down over the edge of the computer. It was working for me, for 7 weeks, until it just stopped. I turned it off and left it while I was away on travel and when I got home and turned it on two weeks later only the fan would run, no "picture" I tried an external monitor, etc. and nothing would work. I brought it back to Best Buy and they attempted to repair it, it spent two days in their shop, before they gave up on it and sent it to Asus. Asus has had it for almost 3 weeks now and Best Buy can not get a status update on it. All I get is it could be 30 days or more. I bought a computer because I needed a computer. I get it, it takes time to diagnose and fix a computer but hey, this is a new computer, it is with the manufacturor. If the manufactoror cared at all about their reputation they would turn this thing around or replace it. I would never buy another Asus product and I would not recommend anyone else consider them!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable, Processing speed

    Rated 5 out of 5 stars

    What I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was and is still very practical and meets all my business needs. from fast processing speeds to portability. No complaints here, it's what I need when i need it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    Windows 7 helped me make the decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want Windows 10. Computer easy to use-like it

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 4 out of 5 stars

    Great laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a laptop for my daughter. It was very easy to set up, was able to load MS Office suite and she has not had any issues with it. My only concern was that I had to pick up at UPS store, and initially they could not find the package. Other than that, I have had no issues with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop for the prive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and it cane be beat for the specs and price.

    I would recommend this to a friend
  • Cons mentioned:
    No capslock indicator

    Rated 4 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and outlook. The shortness is there is no indicator lighter for CapsLock key.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Everything I wanted at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything I needed and more. Perfect fit for the gamer and student. The low price was really a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level laptop with win 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected - no issues with it Still has Windows 7 pro on it which is great, our enterprise is not ready for windows 10 yet

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Price

    Rated 5 out of 5 stars

    Great machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable size, price was right and handles everything I need it for

    I would recommend this to a friend
  • Cons mentioned:
    Battery drains during windows update

    Rated 1 out of 5 stars

    Does not start with every Windows 10 update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytme windows send an update, the computer is dead until the battery is empty. Instructions manual difficult to find online, and says nothing about this. Searching online, I found that the same problem happened to others customers. I'll never buy an ASUS laptop again

    No, I would not recommend this to a friend
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