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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 3.8 out of 5 stars with 39 reviews

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72%
would recommend
to a friend

Customers are saying

Customers frequently mention the great price of the 15.6" Notebook with 4 GB Memory and 500 GB Hard Drive. However, some customers have expressed concerns about the touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-39 of 39 reviews
  • Rated 5 out of 5 stars

    Easy to use, love the size of the screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very glad that I purchased this computer. I was hesitant to order online but it arrived in perfect condition in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get replacement computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC will replace a laptop that was over 8 yrs old. I just love it and all it can do. Thanks

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was so slow and never charges correctly. After about 4 months it wouldn't even charge to 100 percent. This is my first asks product I was disappointed in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for a student on a budget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I did not used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately the DVD player did not work and I could not use it. I hope you get another in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. My son loves it............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love getting this laptop its awesome. It was everything i was hoping for and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother cartridge replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use OEM replacement cartridge replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Not too impressed with Windows 8.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work after a week.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer would not start up. Returned and got a HP Laptop

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed, Touchpad

    Rated 1 out of 5 stars

    Dont' Waste Your Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer two months. It was inexpensive so I didn't expect much First thing I noticed is the mouse pad is odd. You need the wireless mouse. That in itself isn't a big deal. Within the first week, I couldn't rip CDS on the CD drive. Well last night, the keyboard stopped working. but, Oh its not the entire keyboard, like 6 keys still work. Can't login to the stupid computer to even address. Then I got on ASUS tech support, what a joke. Got disconnected online2X and once by phone. It seems like its cheaply made, the keyboard and CD drive don't seem to be connected right. Very slow processor, takes forever to open the internet. DO NOT BUY THIS.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed, Touchpad

    Rated 1 out of 5 stars

    Mushy keyboard, sloppy and slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A waste of money. hyper sensitive touch pad means. Keyboard totally mushy and unreliable. Screen randomly jumps to new windows. Typing is a pain every single day, every time. SLOW........ horribly slow after a few months. Don't waste your money. Spend an extra 200 and get something that will be a pleasure to work on for the next 3 years. This is a daily tool, don't buy cheap and regret it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless Waste of Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is undoubtedly the most worthless lap top I have ever owned. It cannot hold an internet connection for more than 5 minutes. Each reconnect requires power down and restart. Arbitrarily fails to open Internet Explorer or Google Chrome, and sometimes refuses to open either. Zero functionality for watching any streaming video, Incredibly, WordPad software which comes pre-loaded will not open Word files, or for that matter Word Perfect files. I will never buy Asus again. Beware.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife in need of a simple computer. It's great for the price. Runs smoothly, screen resolution is great, and the keyboard is nice. If you're in need of a basic computer for everyday task, look no further. Overall, if you're looking for something simple for school task, or maybe for a family member that doesn't need much from a computer I don't think you can regret this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop for me as a doctoral student...just exactly what I needed. Thanks so much for this great product and great price.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Worst computer ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this the slowest computer I have ever used, I am completely disappointed in Best Buy that only gives you a 15 day window to return it. I was actually moving during the time I purchased it so didn't get it returned in time. It did come with a Windows 10 update but after 2 days of it trying to update I cancelled it. Have to keep it on the charger at all times. Almost no battery life.I get much better results from my Kindle Fire. Will never buy any products from Best Buy again since they won't stand behind the products they sell.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On face, it looks like a great deal for a mid range computer. In actuality, this computer is nearly useless. The processor is so terribly slow that it makes even simple tasks such as browsing the web, writing a word document and viewing youtube frustrating if not impossible. Almost everything you do with this laptop makes it stutter and it's incredibly easy to mis-click on icons or tabs on web pages because this computer takes forever and a day to even load simple pages. Simply put: the processor is not powerful enough to take advantage of the 4 GB of ram, and in point of fact, is so underpowered it cripples the entire computer. Do not buy this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 5 out of 5 stars

    It's everything I need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for simple tasks like school and surfing the web, but the touchpad is little weird and that's not much of a problem, all you need is a mouse.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned it little fter purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera stopped working less than a month after purchased. Returned it no problem.

    No, I would not recommend this to a friend
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