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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 839 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the positive impact of the touch screen, fast SSD, and strong performance of this 2-in-1 laptop. The ample storage and impressive graphics capabilities are also frequently praised, along with its relatively light weight and ease of use. However, some users mention concerns about the battery life and occasional issues with the speakers. A few also reported experiencing heat and hard drive problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 839 reviews
  • Rated 4 out of 5 stars

    Unexpected Video conflicts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop specifically with watching NBA games and gaming in mind. But in its native resolution, install dialogues and then drop down menus were so small as to be unreadable. There were similar problems after installations as well. Affected programs included MS Office, Quicken, Olive Tree, BibleSoft, WordPerfect, Adobe Reader, and Minecraft. The only resolution after spending 7 hours with Asus and Microsoft (then 3 more hours undoing what they tried). was reducing my video settings to my former laptop's settings. Not happy with this turn of events, and it leaves me wondering why I spent money on graphics that I now cannot use. Asus blamed MS, and MS blamed other software companies. A few of the programs were older, but several of them were brand new.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Storage

    Rated 5 out of 5 stars

    Powerful Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything needed. Power, storage, speed, efficiecy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Everything I'd hoped it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No long diatribes here. But, I will say this computer is exactly what I wanted. I am a software developer and needed a machine with some horsepower. This baby takes care of business. Very well constructed and performs excellent. I run Visual Studio 2015 and SQL Server and this machine just hums. For all you get with this computer, the price is extraordinary.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect screen, fast and reliable. All the leading edge functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the disastrous experience with the previous HP laptop, this one is great. Reliable, with no idiosyncrasies or failing hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great quality laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great screen resolution, easy to use, like touchscreen capability

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast, 4K touch screen is awesome and responsive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Slight glare in sunny room Lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Great Laptop w. plenty of power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no complaints. The 500gb SSD is super fast and the camera recognition for login is very convenient. Occasionally a view will come up extremely small, but I think it's just a graphic card setting or resolution is set too high. This hasn't been a problem though and I wouldn't change any setting just to fix a random message being quite small.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Slim. Sleek. Love the touchscreen feature

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, good looking laptop.. excellent graphics!! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 4 out of 5 stars

    Great little gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with it. It runs all the games I play just fine. The extra RAM and SSD help make this thing incredibly fast do other things like Video editing, web surfing and 3D design for my 3D printer. The only issue I had was with the external Sonicmaster speaker. Didn't work from day 1 until I updated drivers.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Storage

    Rated 5 out of 5 stars

    cool laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop fast, good features , and much more. 2 thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on this open box item. Would have paid more for something of lesser value for something with a closed box.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good value power laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is an excellent value for the features it includes. It makes a great mobile workstation that can do anything you need on the go. The one drawback that holds it back is the low battery life - ~5 hours. It's actually a very capable gaming laptop for the cost too, which covers a lot of use cases in general.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Comp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I like the touch screen and speed of processor.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 5 out of 5 stars

    Great Fast computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage, very flexible with touch screen! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    best buy deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best performances for the price by far! Amazing screen!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and memory. Our laptop of 7 years quit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All i need in one device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for the intent of making youtube videos and it has been one of the best investments i ever made!

    I would recommend this to a friend
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