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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 839 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the positive impact of the touch screen, fast SSD, and strong performance of this 2-in-1 laptop. The ample storage and impressive graphics capabilities are also frequently praised, along with its relatively light weight and ease of use. However, some users mention concerns about the battery life and occasional issues with the speakers. A few also reported experiencing heat and hard drive problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 839 reviews
  • Rated 4 out of 5 stars

    The lift up grate solves the cleaning problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my reservation about this stove top because the grates were so heavy, but this one has lift up grates. Perfect!! Sold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super fast and energy use is minimal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best laptop I have ever owned and I do IT for a living so I have had quite a few,,, I very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, This is A Great Product! Especially for A Co.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product does A Number of Multiple Functions Not only for College Courses but Also for Business Assignments as Well if use Properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for Gaming and all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance for the price. Practical and powerful. Fast with the 512 GB SSD and plenty of storage space on the 2TB drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son needed this laptop for college and it met all the requirements for the program that he's in. he will get a lot of use out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase. Doesn't come with much preloaded software which is nice to receive a laptop without all the bloat ware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No major problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard will not turn off in tablet mode. Other than that I've bad no problems. I use it for school and some gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a replacement computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in because my computer had been at the geek squad 8 times since Valentine's Day and the declaredit a lemon and replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 2in1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution, not too shabby pixel clarity, boots in just seconds and plenty fast for anything short of high demanding games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast computer, perfect for my small business use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for use in my new construction management company. Perfect for reviewing large drawing and document files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable computer. Processing power and storage. Somewhat difficult to use second monitor with scaling properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Performance & Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a laptop for my wife for work. This price point gave an excellent balance of performance and storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for Christmas. Really great value and excellent choice. the staff at best buy was very helpful to answer my questions .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Quiet, Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop with discreet graphics to handle my photo editing with more speed. This computer answers the bell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for my wife who was always berating hr old one. pretty good but touchscreen is a bit over the top for a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a Great laptop plenty of room and lots of power to edit videos. The screen is crystal clear. And the size is just right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given five stars but the first one crashed on me and I am a little worried. Great do everything Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Left my Alienware desktop collecting dust! :) I don't use the 2-in-1 function much, but it is handy to have.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Laptop came broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs and great deal on a laptop. However I received mine broken from best buy. Was not able to replace and that is a shame. Have to wait for a similar sale, but even black Friday doesn't have a great one like this. great specs include hard drive space/speed, screen resolution, and memory size.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing, only issue I have encountered, a couple times the right mouse button wouldn't work until restarted.

    I would recommend this to a friend
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