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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 839 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the positive impact of the touch screen, fast SSD, and strong performance of this 2-in-1 laptop. The ample storage and impressive graphics capabilities are also frequently praised, along with its relatively light weight and ease of use. However, some users mention concerns about the battery life and occasional issues with the speakers. A few also reported experiencing heat and hard drive problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 839 reviews
  • Rated 5 out of 5 stars

    Great fast CPU.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast performance CPU. Would definitely recommended to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect, huge storage memory, the best laptop I have used

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    super fast with high end graphics

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast with high end graphics. so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, good performance, big capacity. Very good look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Screen color is much better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value - powerful, great features for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Great product Great product Great product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't let the good looks fool you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Asus Q534UX laptop just before Christmas 2016 not for a gift but for a work computer replacement. This is not a cheap system, it was over $1400.00. I was expecting to be able to attach a dock which would both power the computer as most thunderbolt ports allow and to run multiple monitors also through the dock. After experimenting with two different thunderbolt docks I came to realize that powering the system through this thunderbolt port was not possible, nor was running two monitors. Called ASUS and they confirmed this. Basically the Thunderbolt port on this system is a glorified usb port nothing more, this particular thunderbolt port is very limited. Needless to say I was VERY disappointed as this was not explained to me by the sale person who was told what I was wanting the system for or in any documentation I reviewed prior to the purchase. The thought of returning the laptop due to this inadequacy caused a great deal of stress since as I stated previously this is a work computer and took about two days to install and configure the software I use for work. Little did I know this was only the beginning of the problems with the system. About six weeks into ownership a hardware problem occurred. Without notice and for no understandable reason the system will start typing the number 6 repeatedly on your screen wherever the focus of the cursor/keyboard is during operation. Doesn't matter what you're doing or what software you are working in it will randomly start with the 66666666666666666666666666666666666666666666666666666666's endlessly. The only way you can stop it is to open the lid and strike another number key. I took it into the Geek Squad where they confirmed the malfunction and said they would have to return the system to Asus for REPAIR!?!?!. Great, a six week old laptop having to be sent in for a repair to only god know where and ......wait for it.....it will take 2 WEEKS and I have to pay shipping to ASUS. I was expecting an apology and a new system not "you pay to send to ASUS and we'll fix it maybe and have it back in 2 weeks". What am I supposed to do about work for two weeks?!?!?!. Furthermore I have since spoken to a friend who explained he has issues with an ASUS motherboard he was using for a game build and had to send it back. Last ASUS product I will purchase I can promise you that and if Bestbuy doesn't stand behind the products they sell the I'll be buying my next laptop online like I do everything else. I gave it one star just because it looks good but that's where the pros end.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for everything

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for do everything school's or office and some gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked well as expected and this upgrade is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my lap top, it is worth the money! So glad we got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it... works great for what he uses it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best- fast super -color --LOVE IT--Versatile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awaesome. I love it. The price is worth it to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, phenomenal screen. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far all good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it for just under a month & going good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    great computer as long as you dont need internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet on this thing is slower than dial up from 1999. Everything else on it is superfast and nice. It does get loud but most of the new laptops do so I would get over that. Also the mouse is kind of wierd and freaks out sometimes. I think all the components for this spec wise are good but no one took the time to tweak nthe system and make it nice before selling it.. I wound up getting the hp spectre and a external hard drive. everything on it works. superfast internet. ect. But on all the nice systems the storage sucks...cant win...so i compromised.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features which I need it for school and business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product would definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Design is great. Tons of features.

    I would recommend this to a friend
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