Customers are satisfied with the fast performance, large storage, touch screen, and affordable price of the 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop. However, some customers have concerns about the battery life, warranty, build quality, and fan noise.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 671 reviews
Pros mentioned:
Storage, Touch screen
Rated 5 out of 5 stars
Great laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was looking for great laptop that would serve me well into the future. My Asus Q536F is a great fit. 2T, plusb256 SRS, i7 and 4k ultra HDTV screen with harmon/Kardon speakers. What more could I want. Very pleased.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 3 out of 5 stars
It's okay.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop is very sturdy and the touchscreen, 2-1 is great.
However, the hinges have started becoming very squeaky when I adjust it and sometimes while I am in the middle of scrolling (in laptop mode), my touchpad stops working. I'm not sure what the issue is but I checked to see if the touchpad was activated and updated, and it was.
Not sure why it randomly stops letting me scroll which is the main issue I have with this laptop since I hate having to scroll using the sidebar and would prefer the two finger swipe. The screen also gets smudged easily so there is a wiping cloth is included. Those are the only issues I have with this laptop, but otherwise everything seems fine. Still trying to figure out what to do with the touchpad though.
I would recommend this to a friend
Brand response from Asus_Answers
Posted .
Dear valued Customer,
Thank you for taking the time to share your experience with the device and for being one of valued customer, we truly appreciate it. We are truly sorry to hear that your device touch-pad would just stop working and that the hinge is becoming very squeaky and the inconvenience this have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Rest assure this information will be passed on to our development team.
We are very happy to know that you are pleased with the device and having no other issue with the device than the issues that you have stated above. We are recommending to reinstall the device touch-pad driver from the ASUS website, please select the link below. We are recommending to have the unit service under warranty for the hinge before any damage is done to the device. We truly appreciate your feedback. For further inquiries please feel free to reach out to us at: [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The touchscreen as well as the backlit keyboard make this laptop exceptionally easy to use. The combination of HDD and SSD is a very good feature - the amount of storage is very useful.
I would recommend this to a friend
Pros mentioned:
Storage, Touch screen
Rated 5 out of 5 stars
Great touch screen laptop with tablet versatility
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use this touch screen for work
Quick, responsive, great storage space. Replaced a previous version of the same laptop. Screen resolution is great; stronger hinges than last version
I would recommend this to a friend
Pros mentioned:
Fast, Touch screen
Rated 4 out of 5 stars
great computer anyone!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Super fast dual drive capabilities. Touch screen, tablet mode is awesome. Pleasure to use.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Decent speed, high price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had the computer for a month now. It took a while to get used to the smaller keys and keyboard, but ok. The battery life isn't quite as good as was told us in the store. The picture quality is great, and the reaction time for opening each new project is super fast. The face recognition feature to open the computer rarely works. Hoping this will be a good investment for a couple years.
No, I would not recommend this to a friend
Pros mentioned:
Gaming, Touch screen
Rated 5 out of 5 stars
Love, love, love this laptop
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is super lightweight and fast. Love the touchscreen and full keyboard. Has the processing power for gaming and great screen quality for streaming. A little pricey but worth it.
I would recommend this to a friend
Pros mentioned:
Storage, Touch screen
Rated 4 out of 5 stars
Fabulous laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great storage! Fast! Love that it flips/folds and is touchscreen also!
I would recommend this to a friend
Cons mentioned:
Battery life, Build quality
Rated 3 out of 5 stars
Average at best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer was purchased brand new, and had a defective battery. For the price over $1000 , I expect good build and good quality. I felt let down and the labtop felt cheap as well. Thanks to Best Buy elite status, I returned it and bought an HP instead.
No, I would not recommend this to a friend
Pros mentioned:
Touch screen
Rated 4 out of 5 stars
Undervolt it!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
4K is a little overkill.
Opening the screen is a bit hard as there is no indent to get your finger in. 1440p screen would be great in this size. The touch screen is nice, get the pen.
The track pad is a little sketchy sometimes.
Lastly undervolt it with the Intel extreme tuning utility for battery and thermals improvement.
No, I would not recommend this to a friend
Pros mentioned:
Gaming
Rated 5 out of 5 stars
Excellent 2-in-1 for gaming
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop functions well as a 2-in-1 tablet/computer. Great for school/work while also working well for casual gaming. While it is not as powerful as my old gaming laptop, it can run games like Alpha Protocol, Watch Dogs 2, and Ghost Recon Wildlands in high or ultra graphics settings. For some reason, medium graphics settings are needed for Elder Scrolls to work smoothly.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
Oh my goodness, what a great laptop 2 in 1!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The display is amazing, the build is beautiful, keyboard seems perfect, there is no flex, and for a 4.2 pound 15.6" 2 in 1 that is a wow. There is an odd design decision, two fans with only one heat pipe, that causes thermal throttling and a bit less performance that is possible from this hardware, but overall I love this laptop. The new model incorporates 10th gen Intel core I7, otherwise these are about identical. I see that the latest is still available in open box for under $1,000 - you could not go wrong if you could find one of these for $1,000 or less. Good luck, blessings.
I would recommend this to a friend
Rated 5 out of 5 stars
Great laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently upgraded from the surface pro. I was originally a Mac user. Decided I wanted something more powerful then the surface pro. For being a 2-in-1 laptop i was surprised by the power of it. The overall battery life is great . I use it for school work , edit photos and videos, and more. It runs extremely well. It is definitely worth the money.
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Exactly what I needed
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this laptop for about 2 months and just love it! It's fast, light (compared to my last one) and quiet. I've read some other reviews saying otherwise, but I have no complaints about the sound the fan makes when it runs. My only gripe is that I've unintentionally closed out my browser a few times when adjusting the angle of the screen that's because of the narrow bezel. But, I consider that part of the learning curve when getting used to something new. The 4K touchscreen is great & backlit keyboard gives you 3 levels of brightness. Buy it today it's on sale for a great price!
I would recommend this to a friend
Pros mentioned:
Fast, Touch screen
Rated 5 out of 5 stars
Good laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Asus laptop is nicely set up. The touch screen is nice to have. The computer is fast. Battery life is good. The weight is nice & light for the size.
I would recommend this to a friend
Pros mentioned:
Fast, Touch screen
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good, laptop is fast and screen is perfect touch is fast and responsive. Touchpad is great all touches and click with no problems.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
Love this!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am an analyst by profession and love this laptop. I'm not a purist or nitpicky tester. I want it to work properly, snappy, and zero issues. This has delivered everything I need and then some. The display is gorgeous. The backlit keyboard is just right for me, and the trackpad has been spot on. I have had moment where it doesnt sense my fingers but usually attribute it to my hands getting very dry. Most often I use a mouse anyway. So, these times are trivial but felt it worth noting.
I hope this helps someone, but I dont think you'll regret it in the slightest.
I would recommend this to a friend
Pros mentioned:
Fast
Rated 5 out of 5 stars
Fastastic all around laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First I want to thank Adrian and Matt at the Florence, KY store for their professional help. I did watch videos and did as much research as i could before making my purchase. This laptop has it all. Incredibly fast, nice keyboard, super bright screen. I am coming from an older Asus it worked like a champ and still does. Asus has been a great brand for me. I am so happy I made this purchase and hope it lasts years like my previous Asus. Thanks BB for having this laptop in stock and for the great help i received in store. Plus I got it 200 off normal price.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 5 out of 5 stars
ASUS 2-in-1 Laptop
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is very fast. I really like the features it has to offer. I love the touch screen and that it can fold backwards in tablet mode. The one thing that has been mentioned before and it's the same for me, the touch pad needs some help. Sometimes the pad won't respond at all and other times the computer loses the mouse pointer. I have had some issues with the wireless adapter not connecting as fast as it used to. Other than that, I'm very pleased with this laptop.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Good Looking
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a nice computer and is able to handle my Chief Architect 10 design and drafting program. My only complaint is the battery. It doesn't last 9 hours per charge like what Asus claims. It only lasts 3.5 average based on my experience.