Customer Ratings & Reviews

I purchased this laptop open box and I couldn't be happier. The laptop is such a great value for the price I paid I feel like I stole it. The i5 is fantastic and the 12gigs of ram make the experience very smooth. I really enjoy this laptop and would recommend to anyone wanting a pc

The Asus has features I am still attempting to master....it may take some time, but I am enjoying the experience. The colors and definition are great and the speed is more than adequate for a personal computer. I like the back-lit keyboard. I am impressed with my Asis. (One haunting question: tell me about the warning concerning the possible causing of cancer on the pamphlet included and why we should wash our hands after use????)

This laptop I bought is so light and easy to use. Perfect for work, home, or school. It has a touch screen also.

The fact that this is a 2in1 touch screen is very useful.for the class work and the reading of the curriculum.

this is my first touch screen laptop and it took a bit of getting used to. I have to remember I can do things differently. The keyboard took a few weeks to break in, seems like I have to learn to hold the shift key firmly in order to get caps. The lighted keyboard is very nice, but a few letters are hard to read if at a low angle, you have to look down to see all of the keys. Could be faster on boot up.

Light, fast, windows10 touch screen, everything she wants

I really love the touch screen. I still have some problem with Windows 10 with all the tiles.

it's fast, it has the memory and if you are a college student it is the perfect laptop for you

This computer is great! I never dreamed of being able to do so much on it. Its speed is very fast to power up, the Windows Ink is beyond awesome. I love to do pen and inks, so this is a fun tool to use...especially when getting an idea for the layout of my next drawing, I also purchased MS Office (not 365) to use for my job. There's nothing that I don't love about this laptop. In fact I will be purchasing 2 of them.

Pros: Laptop starts up quickly, fan is super quiet and programs are quick and fast to access with touch screen capabilities. Nicely folds in half for those coffee shop compact tables to get work done. Connected quickly to my Bluetooth mouse. Laptop is thin and light but doesn’t feel flimsy. Cons: power button is on the side with volume button so be careful when you pick it up because you might turn it off.

Love this computer, but I'm a dork and not a computer nerd. Works awesome for my needs. A computer is not my life though. It is everything I wanted and more. I just do general surfing. No gaming, bluh! Fast, crisp, clear and looks great!

We got rid of of our desktop and wanted a laptop only to manage everything. Everything was transferred on this, and I have tons of memory left which will take years to fill. It's FAST, PICTURE QUALITY IS GREAT, & PERFECT for handling everything we needed. ☆The sound is OK , BUT even turned up full blast it sounds like it's on MEDIUM☆

Usually I buy the $400.00 and under computers. I began making videos 2-3 years ago. Needed one with more memory, better recording audio and camera which this computer offers. Am pleased with everything except the only USB port is touchy and the power connector is touchy, too.

I really love my Asus laptop. I really like the keyboard size. I have the 10 key number pad, but a smaller version, and it works well for me. I also love the speed, which is great for everything that I do. The Best Buy people were fantastic at helping me pick out the right laptop, and the Geek Squad was able to get all of my files off my old one. Great experience all around!

Very light. Vivid colors Easy to use. Good price Touch screen is amazing

3 month after I buying this laptop It start to get blue screen "WHEA_UNCORRECTABLE_ERROR" at random time but it is still usable. couple month after, It happen whenever I tried to start it. contacted ASUS support and since it keep getting into blue screen we could not complete any troubleshooting. they ask me to send for repair with sending cost paid by me, reluctant but this is the only way to fix it. I got back my laptop within 2 weeks but the casing connected to speaker was wide open and casing scratches (forced open) on the right side. Complained and they send a label to reship it back to repair center, after another 2 weeks i received back the product and it still have scratches on top (side scratch fix), casing where the screen is bent inward, gap on the left side (not properly sealed), windows reboot it self and stating it failed to start properly with "repair" button shown, and a few more additional issue. Contacted Asus support again and they ask me to reship at my cost, I refused and ask to speak with the supervisor. explaining that with this it will be the 3rd time I need to send it to repair center and it was not my fault that they scratch and bent my laptop, I'm asking for a refund to this faulty product that has been mishandled couple times by the repair center and he said he cant but he will try to get it replaced and give me expedited shipping. I have lost all trust on this brand. PS: can only upload 2 image, but you can see a sample of the damage done by the repair center.

Has more memory than HP which i returned. Fast speed. great computer.

Graphics are great, processor runs fast and smooth. Number pad on the side is great to have. Slim and lightweight for travel. Gets all my work done and a little Fortnite time. Battery life is good as well. Only con is the power button on the left side. Constantly hitting it to pick up the laptop, which turns it off. :/

Fast easy to use, great looking laptop, lightweight, very nice design

Light and easy to use, long battery life, nice screen