Customer Ratings & Reviews
- Model:
- Q505UA-BI5T7
- |
- SKU:
- 6077501
Customer reviews
Rating 4.4 out of 5 stars with 765 reviews
(765 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the positive aspects of the 2-in-1 15.6" Touch-Screen Laptop, such as its touch screen capabilities, fast performance, and reasonable price. Many users appreciate the laptop's storage capacity, 2-in-1 functionality, lightweight design, and long battery life. On the downside, some customers have expressed concerns about the boot time and occasional freezing issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 3 out of 5 stars
Make videos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usually I buy the $400.00 and under computers. I began making videos 2-3 years ago. Needed one with more memory, better recording audio and camera which this computer offers. Am pleased with everything except the only USB port is touchy and the power connector is touchy, too.
No, I would not recommend this to a friend - Pros mentioned:Fast
Rated 4 out of 5 stars
Laptop will last a LONG TIME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got rid of of our desktop and wanted a laptop only to manage everything. Everything was transferred on this, and I have tons of memory left which will take years to fill. It's FAST, PICTURE QUALITY IS GREAT, & PERFECT for handling everything we needed. ☆The sound is OK , BUT even turned up full blast it sounds like it's on MEDIUM☆
I would recommend this to a friend - Pros mentioned:Fast
Rated 5 out of 5 stars
Love my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love my Asus laptop. I really like the keyboard size. I have the 10 key number pad, but a smaller version, and it works well for me. I also love the speed, which is great for everything that I do. The Best Buy people were fantastic at helping me pick out the right laptop, and the Geek Squad was able to get all of my files off my old one. Great experience all around!
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Light, Good Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very light. Vivid colors Easy to use. Good price Touch screen is amazing
I would recommend this to a friend Rated 1 out of 5 stars
Bad motherboard and repair center
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 month after I buying this laptop It start to get blue screen "WHEA_UNCORRECTABLE_ERROR" at random time but it is still usable. couple month after, It happen whenever I tried to start it. contacted ASUS support and since it keep getting into blue screen we could not complete any troubleshooting. they ask me to send for repair with sending cost paid by me, reluctant but this is the only way to fix it. I got back my laptop within 2 weeks but the casing connected to speaker was wide open and casing scratches (forced open) on the right side. Complained and they send a label to reship it back to repair center, after another 2 weeks i received back the product and it still have scratches on top (side scratch fix), casing where the screen is bent inward, gap on the left side (not properly sealed), windows reboot it self and stating it failed to start properly with "repair" button shown, and a few more additional issue. Contacted Asus support again and they ask me to reship at my cost, I refused and ask to speak with the supervisor. explaining that with this it will be the 3rd time I need to send it to repair center and it was not my fault that they scratch and bent my laptop, I'm asking for a refund to this faulty product that has been mishandled couple times by the repair center and he said he cant but he will try to get it replaced and give me expedited shipping. I have lost all trust on this brand. PS: can only upload 2 image, but you can see a sample of the damage done by the repair center.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Sevenice,
Thank you for taking the time out to share your experience with our Q505UA. We sincerely apologize for the issues that you've had with it. Please allow us the chance to make your experience with ASUS better. Could you please provide us with the RMA numbers for the repairs that were previously done so we can investigate the issues? We would really love to ensure that this situation is handled as effectively and efficiently as possible. If you have any questions or need any further assistance, please feel free to contact us at [email protected].
Thank you for choosing ASUS!
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Pros mentioned:Touch screen
Rated 5 out of 5 stars
Great for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer meets all the demands for photo and video editing. It's compact design is a nice plus. The only downside is its battery life. It's says it has hours of power, but seems to get low after about two hours. I love using my Bamboo pen on the extremely versatile touch screen. You can work on the screen in many different postitions, I use it like a sketchpad for art projects.
I would recommend this to a friend - Pros mentioned:Fast
Rated 5 out of 5 stars
great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has more memory than HP which i returned. Fast speed. great computer.
I would recommend this to a friend Rated 4 out of 5 stars
Good 2 in 1 laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics are great, processor runs fast and smooth. Number pad on the side is great to have. Slim and lightweight for travel. Gets all my work done and a little Fortnite time. Battery life is good as well. Only con is the power button on the left side. Constantly hitting it to pick up the laptop, which turns it off. :/
I would recommend this to a friend- Pros mentioned:Fast
Rated 5 out of 5 stars
Very nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast easy to use, great looking laptop, lightweight, very nice design
I would recommend this to a friend Rated 4 out of 5 stars
Fantastic piece of equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light and easy to use, long battery life, nice screen
I would recommend this to a friend- Pros mentioned:Touch screen
Rated 5 out of 5 stars
Excellent laptop for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very nice for the price. Touch screen and plenty of memory.
I would recommend this to a friend Rated 5 out of 5 stars
Happy New Computer Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new ASUS laptop. Fast and compact. Definitely a great fit for me and so much better than my previous laptop. I would definitely recommend.
I would recommend this to a friend- Pros mentioned:Fast
Rated 5 out of 5 stars
Excellent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great buy, very fast and lightweight. A great warranty plan
I would recommend this to a friend Rated 4 out of 5 stars
Solid all-around laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my supervisor at work due to the extreme slow nature of it's predecessor. As of yet, he has yet to run out of processor or memory and has applauded my decision because it was under budget and faster than he had anticipated. Downfalls are the lack of Ethernet ports and sufficient USB ports.
I would recommend this to a friend- Pros mentioned:Fast
Rated 5 out of 5 stars
Love all the things about it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sexy, easy to use, fast and lightweight. Works like a dream.
I would recommend this to a friend Rated 5 out of 5 stars
Pleased With My Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop to replace a Toshiba I had been using primarily for work for several years. I do photography for an Autogroup, processing and uploading about 600-1000 high resolution photos each day. I have been very pleased with he way this ASUS 2 in1 performs. It uses a newer generation Intel i5 core processor than my old laptop and has 12GB of DDR4 Ram verses 8GB in my previous laptop. The performance is good and I don’t have an issue with the boot up speed or the speed of launching applications. Overall I feel this is a good workhorse laptop and a good value for the money.
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is light. Very easy to navigate not to mention easy to handle
I would recommend this to a friend- Cons mentioned:Boot time
Rated 4 out of 5 stars
Great storage space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to upgrade from an HP Envy 256GB SSD to the ASUS - Touch-Intel Core i5 - 12GB Memory - 1TB Hard Drive because the HP SSD didn't have sufficient hard drive space. I've been very pleased even though it can be slow to boot up.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great computer for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Offers a lot for the price! Lightweight for the size.
I would recommend this to a friend - Pros mentioned:Fast
Rated 5 out of 5 stars
Easy to use laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its super fast and lightweight, I love it so much!
I would recommend this to a friend













