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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.00

Customer reviews

Rating 4.5 out of 5 stars with 313 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the smooth touchscreen, large screen size, and ease of use as significant advantages. Many also praise the long battery life and generally positive performance. While some find the device a bit heavy, the overall feedback points to a positive user experience. The price point is also frequently cited as a strong selling point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 313 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop we have owned so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this computer for 3 years now and it has definitely been put through its paces. It is a sturdy machine and has not slowed down in the last 3 years. It is our first time owning this brand after years of dealing with other computers that had nothing but issues and we have been very happy with this one for 3 years now. So glad we made the switch, the only issue we have had is that something is currently causing the cursor to be glitchy but we are going to get it checked out because this laptop definitely still has a lot of life left in it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    You're going to love it. :)

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this machine. It's very solidly built, the screen is large and has excellent image quality, and the keyboard is sturdy and responsive. The only negative I have is that the screen shakes a little when I type, but if you flip it over and use an external keyboard, then there are no issues whatsoever (pic included). I don't use it to run games except those from Google Play, but it runs all of those extremely well. If you understand it's a Chromebook and all that entails, you're going to absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    ASUS LAPTOP REVIEW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I wanted a apple laptop but this is in way better with touch screen and basically like a big ipad because it folds completely. Its big but its lightweight. Its very fast and effective and good for work or School. Just need to understand the features better

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Laptop with large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop with a large screen. Great for completing work for my job and watching YouTube videos on.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    INCREDIBLY VERSATILE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is incredibly versatile! You want a laptop? Check. You want a touchscreen? Check. You want a tablet? Check. You want a monitor? Check. This is the best; I love Chromebooks!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been everything I had hoped for! From the speed, to the picture quality and battery life. I would recommend this laptop to any and everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! It was much bigger than I expected lol. I bought mine for college. The only issues I’ve had is that with it being a Chromebook, it’s not compatible with a lot of software that universities use and it’s really too big to carry casually in a backpack. But the laptop itself is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great Laptop for School

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is good for the price, color is not it if you're expecting nice color quality. The touchscreen is very smooth and the fold is very nice with 1 motion if you can carry 10 lbs no problem with your shoulders. The speakers are also should not be the main focus either but theres a headphone jack port with an HDMI.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Amazing computer but …

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this computer is absolutely AMAZING. It has a 2 in 1 design, it’s touchscreen, it has a numeric keypad, usb ports, and a backlit keyboard. The only thing that I didn’t like about this computer is that it is not compatible with The Sims 4 or any EA games. I got this computer for two reasons: 1.) to be able to get my work done and 2.) to play The Sims 4. EA is not compatible with Chromebooks OS, you would need an OS like Windows. I’d say for my first computer it’s pretty fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Nicks computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big touch screen. very fast speed.easy to use love it all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the laptop is great. It has a very good touch screen and it works at 100. I bought it for my studies and it has been fantastic for me. I recommend them at 100.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Large screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Its has large screen and resolution is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just writing a review for a chance to win a $400 gift card

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    College students

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck laptop for college students. Long battery life and high speed graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and trustable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it learning how to use it I trusted it affordable a lot of people don't know this but if you have the YouTube app on your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop great for school awesome tablet fast response

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    The ASUS CX5601 is a Steal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS CX5601 is phenomenal! I researched all of the new Chromebook Plus models and for the price I was torn between this model and the ACER 516 GE. I'm not a gamer, but the resolution, screen size, RAM, SSD, and processor were my deciding factors. The CX5601 met all my needs and more! the 16:10 aspect ratio is perfect for everything I do. I use it for school, MS in Cybersecurity Engineering program, VPN for for work, various productivity projects, and programming projects. It is a little on the heavier side from other Chromebooks, but I transition from a MacbookPro which was much smaller, but almost the same weight. I have moved to ChromeOS exclusively and I can do everything with the CX5601. After months or research outside of the ACER 516 GE, the only model I considered was ASUS CX5601. I'm very satisfied with my selection and would recommend it from the Chromebook Plus lineup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy set up for my needs and fast. Luv the backlit keyboard. I connected a wireless mouse which works perfectly. The screen is large, bright and clear. This is a nice lightweight chromebook that is fast and a nice large screen, and a good amount of built in memory.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Everything I could have asked for in a Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A large screen (kinda like a 3x4) allows me to view two side-by-side letter-sized pages effortlessly without scrolling down to see the full page. It's really fast. This device can keep up with my speed and multitasking needs. This means I do not get distracted by the lags that come with loading a webpage or a video in high-res. It's fast with a highly responsive screen. Big touchpad. You can plug in your charger on either side. The battery lasts for a long time and can be extended even more with a battery-saver option found in the settings. The video camera is superb, with background blur options! Sound quality and video calling without headphones do not create an echo. After having issues with two other Chromebooks on day one from a different brand, I can tell this Chromebook will stay with me, finally!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 4 out of 5 stars

    Good choice for 16" 2-in-1 using ChromeOS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best - and one of the only - options for a 16" 2-in-1 Chromebook. If you are looking for a 16" 2-in-1 Chromebook, you won't be disappointed by the CX5601. It is good, but not usually great, in just about every way. Much has been said about the 16" 1200p 16x10 aspect ratio touch screen. I think it is fine. At 300 nits, it feels plenty bright enough indoors, and few laptops are truly bright enough to use outdoors. Color reproduction and sharpness are good enough, but neither is class-leading. The screen temperature does skew a bit warm but not so much that it is an issue for me and likely won't be for most people. The speakers are quite good, the keyboard is among the better for feel (not sure about that super-skinny number pad though). The track pad is pretty bad. Its plastic and sticky and not smooth, although tapping/clicking works well. Performance is fantastic with the 12th gen i3 - it handles Android apps and ChromeOS browser workflows with ease. Battery life is just ok, as 16" and a core i3 is a lot for a 57wh battery. It likely will not last a full 8 hours of typical workloads, and charging the battery is slower than I would expect. The webcam is pretty terrible. Sharpness is so-so, but the camera underexposes (darkens) the image and dynamic range is poor so expect to look like you are in a dim basement when using this webcam. The metal lid is premium while the base is pure plastic. Still, it feels sold (and quite heavy) and doesn't flex much. This model is not advertised as a Chromebook Plus, but it is. If you need a 16" 2-in-1 this will be one of the few options and you won't be disappointed, but if you can live with a 14" there are better options.

    I would recommend this to a friend
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