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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.00

Customer reviews

Rating 4.5 out of 5 stars with 320 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the smooth touchscreen, large screen size, and ease of use as significant advantages. Many also praise the long battery life and generally positive performance. While some find the device a bit heavy, the overall feedback points to a positive user experience. The price point is also frequently cited as a strong selling point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 320 reviews
  • Rated 5 out of 5 stars

    Nice Large chromebook

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why it says 2in1, chromebook and tablet? Because it's not laptop, or atleast doesn't work like one. It works great. I love the huge screen. The sound is not any diffenrent from any other devices. the screen is not the best quality but atleast it's not bright that it hurts my eyes, so it's fine with me. Other than that, works great and worth what I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and fast and it looks good holds battery life well

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size screen. Fast loading pages. Nice that it has a touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent computer with little to no downsides

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Chromebook and I spent weeks researching the best option for my needs/budget. While it's not perfect, it's pretty dang close for what I need it for. It's fast, has great external esthetics, and even has a number pad which is so quite helpful. The 360 degree hinge is a game changer and it has a VERY solid structure to it. I've never once been concerned of the hinge malfunctioning or any other structural issue. My ONLY hangup is the track pad. If you're light with the pressure you use with your finger, it's not bad at all but, it's sort of "tacky" and there seems to be a decent amount of friction which makes it not glide smooth. Again, if you're very light with your touch, it's great. All in all I'd give this a 9.5 out of 10 on the Vin-O'-Meter (I'm Vin). I use it every day for work and personal and am very very satisfied with it. Only other hangup would be the screen, at times, could benefit from being brighter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 4 out of 5 stars

    Great performance and it’s touch screen

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy to buy this laptop. It’s fast and it has very good quality speakers . It’s little bit exp but it has good quality of performance . It’s also touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    MY new Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful experience I used Affirm and waa kept up to date via emails from Best Buy. It was delivered the next day in a secure box (no name box). It took me a few days to activate my NEW laptop BUT it was SO simple. It chatged in a hour . Loaded is 15 mins. Ive been using it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Touchscreen

    Rated 5 out of 5 stars

    Chrome OS Excellence

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The screen is big and bright, the keys are backlit and comfortable to type on, and the speakers nice and loud too. I honestly can't find a flaw. I've owned 3 Chromebooks and this one is by far the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best. Chromebook. Made.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom as hers was definitely outdated, this has been the best laptop- even over my MacBook… the quality and usability for the price is unbeatable! 10/10 would recommend wholeheartedly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen

    Rated 4 out of 5 stars

    Tried Something Different and I Like It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new Chromebook. It's the first time using a Chromebook so it took a little getting used to but it's simple to learn. It also synced to my Google phone which is a cool feature. This model can tent and fold all the way back to use like a tablet. I love the source button but I miss the Caps Lock though. I'm excited to keep learning my new device.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Wouldn’t change it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, so fast and efficient! Have had it for 1 year and still works like new.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    My favorite Chrome Book!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love my Chrome Book. I bought it to use for college homework and it exceeds my expectations. There are so many great features that I am still learning. I love the touch screen, the numeric key pad and the size. You won’t regret buying this!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Would absolutely purchase again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast for web browsing and working on web based apps, touch screen is very responsive and accurate. With the screen up at 100% I've easily gotten 7+ hours of battery life. If you reduce the brightness whioe working you can extend the battery life further. This has been one of the best purchases I could have made for both work and school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen

    Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Bright and very fast easy to flip from laptop to tablet

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    From GR82CYA, 2 Spirit B ing, 2 Lord James!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what I needed 2 complete my book called: From GR82CYA 2 Spirit B ing!! 2 b on bookshelves @12/25!! I really enjoy the simplicity, ease of operation, and touchscreen. It was a steal of a deal!! I've been without a computer 4 @10 years. This product is well worth its w8 in gold!! Lord James

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was purchased open box. It is missing the charger (USB C) and one key plate is missing. In general, I like how the unit performs though it would be even better if the two minor things were addressed.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    A laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is a bit heavy Not sure of the weight. Some fort is too small hard to read.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Great for running a small business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top notch for a basic chromebook with a full keyboard and number pad. the touch screen and flip in tablet mode is extremely user friendly, and the speed at which i can access all of my apps is phenomenal. highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Asus chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is great and size is really but battery run out fast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen

    Rated 5 out of 5 stars

    Lightweight and Lovely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a lightweight and portable machine. I work in Google Workspace for nearly every task at this point, so this chrome book is perfect for me. I love having the touch screen capability and the display is a great size. It was easy to set up and get going. A great value!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great do it all Chromebook Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Chromebook Plus with a nice set of multi functions. Nice screen, nice design and great screen hinge and actuation.

    I would recommend this to a friend
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